RSL Management Group

to me brookstone is a very nice place. everyone is very helpful with anything my mother might need. the nurses are really nice and helpful and are always there when needed.i worked for washington regional and had always heard brookstone was a good place for a loved one.

We have been so pleased with Provision Living. The staff is always polite and helpful.

Very thorough tour, they offered me to come back and eat to see how they do their meals.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

We have been very happy with our experience at Park Louisville. The staff is caring, personable, and does a great job communicating and collaborating with family members on care.

My loved one is currently having some difficulty getting around and performing -day-to-day tasks, but the staff are sure to take good care of her. She is very happy with this facility!

This is a nice clean well taken care of community. Mom likes the food. They offer daily activities and they even had a party to celebrate Mardi Gras that included family. The staff have always been nice and friendly. This community was a good choice for us and I would recommend it.

The food is great. I feel like they are understaffed for level 2 care. The staff is good overall, but it can be hard to find someone to communicate issues to. The DON is good about addressing everything. The room size is good. The activities schedule looks great, but residents are not always able to attend because staff cannot always take them down. It seems to be geared more toward independent living. Cleaning in the rooms is only weekly, and I think they should at least check more often to see if things need to be swept or trash emptied. The facility itself is very clean and nice.

The staff are super friendly. Lots of activities and residents seem happy. Also had a bottom floor opened with patio for her dog.

Not enough activities for the memory care. Need for more staff in the memory care unit. Communication with family regarding change in owners, contact information and change in facility phone number was poor, no salon in building, no information regarding schedule for church services. Positives: the staff is caring and friendly, the patient rooms are very nice, the staff at the front desk is very friendly and helpful.

The only reason I didn't give a five, is I'm a retired business man and don't believe in a perfect score, on another note, my dad has been very satisfied, loves the staff, mingling with the other residents and likes the atmosphere! Yes, I would recommend Crescent Landing to anyone looking for an assisted living facility for a loved one. I did fail to mention, I've been very impressed with the staff, professional but friendly and courteous.

4.5 We have had a few little issues, but over all it has been great. Yes, I would recommend Brookstone Assisted Living community to other families based on the experience so far.

While my aunt was in assisted living her received excellent care. I just moved her to the other side in memory care. I'll find out my next visit. How things are going. The dining hall was elegant , the food good, my aunt enjoyed bingo and going to church. Cresent has events going on often, and they invite family members to attend.

I'd say it was a caring place at all levels - very responsive to individual needs. In our case I think laundry 2x a week (or more) would have been better. Maybe present cost options for laundry if more needed each week. This was primarily because [name removed] was incontinent.

The place is very nice. The staff is friendly, they keep the residents entertained with activities. Its clean. I only had one issue when the wound my dad had was not attended to for two days, but it was immediately abated. Also, I wish they would give family members the code to access the place after business hours

This facility is quite nice and I heard many good things from the other residents and their families. The ONLY complaint I have is that within the first 3 days my dad was there his dentures went missing. We were never able to locate them, so he had no teeth for the 3 weeks he was there before he went into hospice.

They just had a full changeover of the nursing staff (Director of Nursing was let go then all nurses left), they hired a new Director of Nursing and they've been using agency nurses for the last few months for coverage. They held a hiring event and are re-staffing with full time nurses. I've seen a decline in care, communication, and knowledge since the [name removed] was let go and the nurses quit. They are rebuilding and I'm hoping it improves because I can't move my mom because she's too far declined to move her. I've heard the new [name removed] is good and is working on closing the gaps. They have not been meeting my mom's medical needs that I'm paying [amount removed]extra for monthly.

I like the fact it is designed for people with memory issues. It would be an improvement if visitors were given a daily code to exit and enter the fenced in outside space. I have and do highly recommend, it's a great community.

Very clean nice place. People were great to work with. Had a little problem with paperwork for moms long term care insurance but they got it fixed. Would recommend this facility. Very easy to get to and they have wonderful views.

I liked the value for cost. The cleanliness was a plus. I toured several places. The location suited my needs in relation to other places within easy driving distance. I liked the appearance.