RSL Management Group

Everything has been fantastic across the board. We're 100 percent pleased.

I would recommend Woodland Heights. Nothing is perfect, but I would recommend them. The weekday daytime staff is wonderful. I'm a little bit less excited about the weekend staff. I know they have less staff then, and I don't have the rapport with them that I do with the weekday staff. But that weekday shift is wonderful. Overall I feel my loved one gets good medical care. They're also good about informing us about any medical problems. It's expensive, but they provide good care.

Our experience with Brookstone has been wonderful. They are great people and mom has settled in well here. She has made so many good friends and she absolutely loves it. She is actually starting to gain some weight and is looking much better. They have lots of open courtyards and places to sit outside, you do not feel like you are trapped in a building. The rooms either look into woods or the inner courtyard, even in the memory care unit. Memory care also has their own courtyard and it is lovely. For what they offer, the value for the money is great. They do allow dogs as well which is great. They do happy hours every Friday night and the residents really enjoy that. I would absolutely recommend to others who are looking.

It's a nice, friendly place. They were great. I would highly recommend it for a family member. I haven't had any issues with the staff. I didn't have a chance to try the food, but it always looked good. All these types of places are expensive, but Charter's cost is about the same as anyplace else.

I would tell others that it is a good value for your money. The people are friendly, and the place is clean. The staff are really caring. They treat each resident special. Right now, they don't have a lot of activities for the residents due to the pandemic. I would recommend the community to anyone that has a loved one with memory care needs.

They are doing a great job with my mom at Park Louisville. They have at the end of the hallways an area where they put out snacks everyday for the residents, so that has been helpful for my mother. I would definitely recommend them to others looking. We have been pleased with our experience so far.

Our loved one is very happy at Woodland Heights, it is a very clean community and the staff members are just so friendly. The food is really good and it so far has been a great overall experience.

I would tell others that I enjoyed living there. It fit my needs at the time. The apartment was wonderful. I couldn't have asked for a better place.

What a great place for my mom! They take excellent care of her, and she really likes the managers.

They are very good at retaining their highly qualified staff. The staff does a good job relating to the residents. The food is pretty good. They offer a lot of options. The rooms are a really good size. They have outdoor space for the residents. It is a smaller community and it has a real family feel. The staff gets to know the families as well. You feel very involved.

My Dad has dementia and is in the memory care area. I like the fact that it is small and intimate. He gets the care and attention that he needs. My daughter works there and can check on him everyday she works. He is treated like family!! He has been there since the COVID-19 pandemic started. They have been communicating well through social media as well. I would recommend this facility to anyone looking to place a loved one.

[Name removed], [name removed] and [name removed]! Lovely care tenders! You guys go above and beyond for the residents.

My wife's mother there until August 17th when she passed away, they were caring and very helpful thru the end. Would, and have, recommended them.

My mother has been here since [date removed]. they always keep us informed of anything that happens with her. They contact us about any medicine changes they see she needs. The staff has been exceptional.

This was the most informative and helpful consultation I've had to date with regards to planning for my mother's care. [name removed] is an excellent advisor. Thank you for this referral.

My mother is at Mayvil and was also a resident when the center was named Brookdale and the difference is night and day. Brookdale staff knew they were leaving and did not care and it was easy to see. The transition to Mayvil means work needs to be done. I noted negative comments but this is due to the construction zone of ongoing and needed repairs that were [Removed] by the former owners. Staff is always friendly and helpful. I've yet to bump into one who did not give up a smile. I investigated many centers in CR and Marion. Mayvil is a good choice.

I toured this community and thought it was lovely. The enhanced care was really expensive here. About 5,000 a month and they were little bitty rooms. Mom wouldn't be happy here. She answered all my questions and was lovely girl. We had to choose elsewhere.

After making a big move for my parents they are finally starting to settle in and getting adjusted to their new surroundings. We have them settled into their new church and they are starting to slowly get to know the residents who are very friendly. My parents choose to go to the dining hall which they enjoy the food. In their apartment, they have a full kitchen so my mom can cook if she desires. The community is under a remodel so everything is brand new and looks good. The staff is very friendly and helpful.

I toured at Mayvil recently and was happy to see all the beautiful renovations that have been done. After spending time looking at other communities I was pleased at the warm and sincere welcome I received from all of the members of staff. And it was the only all inclusive community I found, they do not keep adding extra charges for services.

The care at this community. The staff is caring and attentive to his needs. The community is clean and maintained. The meals are appealing and they offer a nice variety. This is a nice environment and we recommend other families for the excellent care and value for a loved one.