RSL Management Group

I was hesitant when I had to start looking at memory care, but The Pinnacle truly feels like home. From the first time I came to the community I felt welcomed, and it has a great energy. The residents are happy and engaged, and there are so many outdoor spaces residents and families can enjoy. The receptionist is especially lovely—always friendly and helpful—and the director is hands-on and responsive. I feel so much peace knowing my friend is not only safe, but genuinely loved and looked after, even when I can’t be there.

The staff was amazing attentive and very helpful. They make the residents priority. They truly show they love the job and residents.

After a horrible experience with another facility I was told about the Pinnacle. From the Director to the housekeeping staff, they are professional, caring & kind. They get to know the residents as individuals which is so important. The physical therapy staff are dedicated to their patients and do a wonderfully job. I feel blesses to have found them and tell everyone how great they are!

Such a daunting task and I received comfort and guidance from the people at Brookstone. They knew exactly how to help me in the process of moving my stepmom from a different facility to Brookstone, nearer to me. I would highly recommend them for your loved ones.

I have moved many times in my adult life, but this could be the last one--depending on what the end of life brings for me. Moving from Kansas City to Brookstone was intended to put me closer to my brother's family, and it has changed most of our interchanges via telephone to in-person events. Immediately prior to leaving Kansas City, I moved to assisted living, loved it, and Brookstone meets everyone of the high expectations I brought with me. Both the staff and residents are welcoming and helpful. The facility is comfortable, food is really good, and the environment relaxed. My only suggestion is that a formal orientation process be developed for new residents.

Getting my mom settled in has been a wonderful experience. Everyone has been so helpful and kind. I would definitely recommend Brookstone to others! The facility is warm and very welcoming. It offers so much to the residents living there.

I haven't eaten there but there is always a nice variety. The value for cost seems good, but I have nothing to compare to. I liked the two big windows in his room and that there were other windows that looked out to more than just a small court yard. My husband loved the outdoors- looking at birds, trees , the sky. When I visit we will move chairs over to the windows even in the commons room.

I'll have to tell you on a scale of 5 being the best for every category and so much more! They get a 10 at least! The minute I put my trust in " A Place For Mom" . They helped us through it all. We chose Woodland Heights in Little Rock, Ar. Mom loves her apartment. She feels like part of a community. All friends and wonderful nurses and caregivers. Many activities to take part in for any interest and for any disability. They have a pool and Physical Therapy. My place for mom helper [name removed] She was great! I couldn't have done any of it with our her! The caregivers are the most loving group of people. My mom feels like they are family.

It was beneficial that the facility cares for memory care only. The staff was great. The cost was fair. Room sizes were adequate - not large, but I don't know that memory care patients need the large rooms. Not a lot of amenities, but again - not sure these types of patients need much.

I think everyone there genuinely cared about my mom. It is a 100% memory care facility. It is small. It has amazing outdoor living space. The activities are totally designed for the residents. They celebrate every holiday and more with fun activities, parades and parties. The staff communicated well with me on a regular basis as requested.

Woodland Heights is a nice and clan facility and their staff members are friendly and responsive. When they take the residents out on outings or events I get pictures of my mom enjoying herself texted to me.

Everything was great. The staff was always pleasant & always answered any questions right away or found out the answers to the questions that they did not know. What stood out about Pinnacle was their willingness to help & talk about things that may happen & how to prepare for them, explaining all the cost & why the cost of each charge.

The Pinnacle of Southhaven had a warm environment and was very helpful. during our experience. We would recommend this community to other families who made need a place for their loved ones

We picked this community, because of the cleanliness, love and care given, friendliness, and value for cost. She's enjoying the activities as well. As long as my mom is happy and safe; then our family is very happy as well. It's been great so far!

My loved one is currently a resident at Woodland Heights and her experience at this facility has been overall really good. The move in process was efficient and not very cumbersome at all. The staff is very friendly and attentive. Communication with the family is generally good. The staff are fairly easy to get ahold of by text or phone, and they email information out fairly well. Overall, I would recommend Woodland Heights to others.

Pinnacle of Louisville is a wonderful facility. We are so happy we moved our mother to this facility. All the staff from head down are so caring & loving. Price is reasonable compared to others & benefits given are well worth it. I highly recommend you consider Pinnacle for your loved ones. You won't be disappointed

The management at Brookstone is awesome to work with. The communication with the family is great and I feel like I could call them at any time and get answers to any questions that I might have. The nursing staff is very attentive to my father's needs. He enjoys having church service on Sunday and enjoys having meals with the friends that he has made at the facility. They are very kind to him and keep his room in order and he is very happy because he has the ability to keep his pet with him.

This is a great place for patients with memory care issues. Staff is very involved in keeping patients active and invoked in different activities. There rooms are very clean as is all the common places. Staff is very welcoming to family and provide updates on how your love one's day is going. You really get great care for your loved one. I highly recommend Pinnacle, my Mother came from another facility where she was basically laying in bed all day and could barely walk, which she could do when she went in. This she was moved to Pinnacle she has come alive again! She is like a different person, she is active in activities, she is eating better, just can't say how much she has improved!

Everything the staff members at The Pinnacle do is for the patients and family for an easy transition. Based on the experience we have had so far, we would definitely recommend this community to other families looking for a place for their loved ones

Woodland Heights is a place of friendship, activity, attention, and comfort for my parents. It's a wonderful facility to age in place.