Ridgeline Management Company

Greenfield Estates was a nice facility. It was nice and seemed ti be maintained very clean. The person that took me around was friendly and informative on any questions that I had.

My mother-in-law is doing very well with a few things that we are learning. The people are good there, I can't argue about that. The meals and activities are good. She is happy with the place and has not given us any indication that she is not. They do call us the minute there is a fall. I like that they have a monitor in the ceiling that tracks their motion, in case of falls. I thought they had the best pricing that was flat rate and they are a brand new community with new technology.

So far everything is working out pretty well for my mother with her move to this community. I do feel this is a good, safe community for her. They are providing her with good care. The staff is good, they have been attentive, and helpful overall. They have a good activities program, that even come on the weekends. The meals are very good. I'am comfortable with her move to this community, and I would recommend it.

I toured this community for care. We did not like the layout of the community for my husband. The staff was very nice and professional. The community was clean. I feel that families might need to tour the community for the care of a loved one.

The community was very good during the time my friend lived there. We didn't have any complaints. My friend has since passed away, but this was a very nice place.

My tour of the Garden Square of Greeley went very well. The place was very clean and everyone was friendly. The director there is lovely, she still to this day calls to see how my father is doing. It is overall a good place.

I cannot say enough about the outstanding staff at Lakeview. They are very accommodating and want to help with whatever we need to make mom feel at home. The community is wonderful and after all the places I looked at I knew this was the right place for us. The entire administrative staff have been great and have worked with us regarding flexibility in pricing and level of care. They are in a quiet community with bighorn sheep across the street.

My sister in law is happy at Lakeview Terrace and we are very happy with the move here. It is a nice looking place and very clean and well kept looks great.The staff seems to be good we had a little situation with her medicine and I brought it in to her it wasn't being given to her right way but I brought up my concerns with the staff and they have since addressed the problem and fixed it. They have good activities here my sister in law plays bingo and has even made some new friends. The residents here are very kind loving and caring people it's really a great group of people to have her around. You do get your value for your money here and I would recommend this community and to anyone just remember to encourage your loved to take part in the community and the activities they offer.

One thing that I would mention, and this is the only thing that rubbed me the wrong way, they converted a hallman into several small rooms and they had the smallest toilets and sinks I have ever seen. They are shorter than a standard size and for old folks they could improve that.

We looked at both Garden Squares and ended up going with the one in Westlake. This was more of a community kind of place, everyone is around each other all the time. There didn't seem to be as much privacy as the other place. They did a wonderful job with the tour, they explained everything to me. It was very nice, but it just didn't seem to fit her needs as well as the other one.

The communication between the staff from shift to shift could be improved a little. We chose it because it came very highly recommended, and because it was sanctioned by the alzheimers association. If you have a loved one who needs it I would choose this facility if it is available.

Overall rating is based on cleanliness mainly. Mom is 94 and slow moving. Kind of a loner. $[fee removed] a month rental was way better and they have a hair salon in the building What I have seen for food is a 5. They also take elderly waivers if you spent a minimum of $[fee removed] of our own money. It's pretty quiet there. Many have severe Alzheimer's and dementia.

My wife was a resident for over three years and passed away in March 2025. I always paid her fees well before the due date and my problem is not with the facility itself but with Ridgeline Corporate. They owe me over $[removed]for the month of March for days after my wife passed away. You can’t talk to a person and they refuse to answer messages or emails. Do not place your loved one with any facility owned by Ridgeline Management.

The location is wonderful. Close to shopping, restaurants, post office, banks and more. The villas are wonderful. Quiet, large, big bathrooms, garages, nice kitchen and laundry. Check out landscaping. (Dead shrubs, overgrown trees, plugged gutters. Irrigation not working). There are 12 villas. Four are unoccupied. Any apartments are unoccupied. The main building underwent a complete remodel in 2024. Looks like a 5 star hotel. It is not.

There was a couple aids that were very caring but most were indifferent. Spent lots of time on there phones and not connecting with residents. The ladies that did the activities were amazing.

The facility is beautiful and very well-maintained. The initial experience was excellent, but the company was sold shortly after our loved one moved into the space. The new company has been difficult to get a hold of decision makers and many of the people who were there when I originally signed, have quit. The new leadership is not as collaborative as the original leadership, which has created challenges for me. The cleanliness in general is good and the friendliness of the staff is great. I have not met anyone as of yet who is not friendly, but no one has been able to get answers to the questions I have from the senior management in real time.

This place was so pleasing to the eye and ear when searching for a home for my loved one. I however am disappointed with the decline I see in the building appearance, the activities not offered anymore, the open conflict that exists between the staff and the aids, and I am very disgusted with the therapy dog that is allowed to run thru the facility and ignore the residents but poop and pee all over the facility. I believe these are problems that can easily be fixed if only management would step up and handle the complaints presented by family members. Putting a loved one in a facility is hard enough even when you are pleased with the presentation but when you see everything taking a turn for the worse you have to ask yourself is this where I really want to keep my loved one.

We were really happy with them at first. But they have had some staffing changes and the new people are not very good. When our loved one arrived the meals were good, but now our loved one won't eat them. With the care services our loved one has had a toe injury for a while now and has yet to see a Podiatrist.

The cost has already gone up and I do not see her getting any extra care. Compared to other memory care facilities it is a good place, but as a whole there are big issues with many facility. Sometimes things that are promised are not always followed through with. You just need to advocate for your loved one.

If you're on respite, I don't think it's going to work out. They elevated the bed too high. If I was able to have seen the furniture situation beforehand, my mom would not have stayed here. Needless to say, I'm not enamored.