Revel Communities, LLC

The residents and staff here are very friendly and helpful. There are so many activities it's hard to choose, and people are having a good time. The food is wonderful, and there is always something very tempting on the menu. Shout out to the kitchen: some people experience cilantro as tasting like soap. The courtyard garden is always so lovely. Thank you to all who keep it looking so beautiful. Thank you to all who make this a peaceful and pleasant place to live.

I was one of the first tenants at Revel when they opened in November, 2021. I was living at a similar full service facility at the time. However the facilities at Revel far outstripped those of my previous residence. The staff at Revel were extremely accommodating and helpful as we went through the start up process. They have unique facilities: indoor salt water pool, full service bar, movie theater, rec room, etc. Just about any activity/games one would like the staff does it's best to accommodate. You can't go wrong if you want to relax in the "lap of luxury" for your "senior" years

This is a friendly, and wonderful community. The service in the dining room could be improved, along with the food. It seems they are having a hard time getting chefs, and servers into the community. Some of the activities include outings in the community, shopping experiences, bingo, exercise classes, swimming pool, music and more for the residents to choose from.

The staff members at Revel Eagle are wonderful

We think Revel Issaquah does a great job overall. In order to go from a 4-star to a 5-star overall rating, we would like to see maybe another waitress and more kitchen staff in general. At mealtimes, it can take a while to be served. I understand the Great Resignation is affecting staffing everywhere, but they're understaffed. They're having some supply chain issues as well. The food is good, but there's not a lot of variety, which can be an issue if you're on a special diet. They generally offer a choice of three vegetables, two of which my loved one happens to be allergic to. But it's a very clean facility. They have plenty of activities, and there's always something going on throughout the day. The cost is pretty high, but for what we're getting for what we're paying, I think it's a great value, and a fair and honest price. They have a gym, a salon, a little theater - it's basically a cruise ship on land. You could find cheaper places, but they wouldn't be as clean or as nice. They do such a good job here. We've had family come to visit, and they say when they're ready to retire, this is where they would want to go. They've all been very impressed. We've had family at other places, and it was nothing like this. There was an adjustment period at first, but my loved one really likes it here now.

Revel in Lodi is located in a great location with view of beautiful grape vines within walking distance. Shopping for grocery stores, pharmacy, only minutes away. The food is good, lots of activities. Hospital 15 minutes away.

I toured awhile ago and found this spot and loved it. All our family found it quite pleasing but what we didn’t like was being told pricing and found it cheaper online. Like we were being pushed into depositing, the nice lady was great but you could tell she smoked and it gave me the worst migraine when leaving. We did get cute parting gifts but we don’t like coffee. I actually would have placed my loved one but with the pricing gauge, not honest about apartment rate, the smell of smoke and the constant calling. Other than this if you can overlook a few things it is beautiful inside and out. . I couldn’t stay much longer because of the smell of smoke. I would say do as much research before going in. Staff pleasant, rooms we toured nice and residents seemed very happy. 3 out of 5 stars

Lots of activities, dining service uneven

I would tell others the staff is friendly. The food could be improved on, the new chef isn't as good as their last one. The food selection could also be better. The way the dining room is run could use some improvement. The staff in the dining room is really good. The staff is wonderful to work with in answering our questions.

I would check all the communities out for your loved one to find the right fit. The nice thing is the community has electrical car chargers available. They have activities for the residents, I just don't participate in them. The portion size of the food is good, the quality is just fair when it comes to the food.

Stylish with great location.

We chose Revel Lacey because I thought it seemed less institutional and it was more upbeat. The apartment sizes here are small for what you pay. I think they do need to have assigned parking for residents with cars because they need to park close to the door and it is just an open parking lot right now. They did have some flooding issues and have unfinished repairs inside facility. Overall, I would recommend.

Happy with the services - cookies, cleaning, and the people.

This is much better than the place I was at before. Management have been very nice to deal with. The place is beautiful.

People and personnel are nice.

It's a little early to judge but I do have concerns about employee turnover and a 10% increase in the monthly charge over last year when I first looked at the facility. I have heard from some residents that they think the price is too high and based on real estate values in the marketplace rather than a Fair rental rate. I'll be watching for that.

There has been a lot of staff turnover. Sadly, since it is new & not full, they aren't living up to the promises of events. My loved one was told she could use excess points for hair/nail on site, but the "system" won't allow for it. Apparently a lot more folks are 'assisted' than 'independent', which also affects the social aspect. My aunt doesn't have a smart phone, but all events are sign up electronically. Things like this have not made her happy.

Revel does not provide all of the services promised with the lease. Housekeeping services are now poor and housekeeping staff can be unprofessional. Consider very carefully before moving in if you are relying on Revel to provide all of the services they advertise and are promised with the lease.

Part of it was me. I found living in a place like Revel was stressful for me. I now live near my daughter in my own condo and am well taken care of. Revel was very costly and the increase every year was more than I wanted. Not perfect but is a nice place other than the location.

I am saying 3 on some of these because although the staff is very friendly and my Mom had met some great people there has been some issues: -Reduced the number of included Lyft rides with less than 60 days notice -Ongoing issues with not having hot water in the apartments -Inconsistencies with the shuttle van being available for medical appointments