PruittHealth

They have a great staff at Madison Heights. They are very helpful to you and your loved ones.

Based on our experience we would recommend this community to other but families need to make sure they read the contract and make sure the communication from the staff is transparent in regards to the finances. Also the house keeping could be improved, but overall our loved one is happy there.

I thought the staff at Dogwood Forest of Dunwoody were very nice and friendly. Their pricing was in the same ballpark as other places that we looked into. It was just a little fancier than we needed for our loved one right now. Proximity to where we live played a part as well.

The atmosphere of this facility is actually quite nice. The chemistry between the staff and my loved one is a really good fit. She's a very outgoing person in general and is still able to continue being that way here. Meals and dining were a major factor in our facility decision, and the food is excellent here. Great quality and variety. Communication with the family is pretty good. It's not always timely and can be challenging at times, but overall it's pretty good and their heart is in the right place. The maintenance staff is pretty good, nursing staff is good, administrative staff is really good. The activities director is phenomenal. She does a good job with activities and outings. I will say, medication management is very pricey if you use their pharmacy service. But you do have the option to use your own, so we like that. The total monthly cost at the end of each month can be tricky here. They go by daily rate, so monthly totals/cost can change and vary each month. But the value is pretty good. The one piece of advice that I would give to anyone about this whole process is that you have to establish a relationship with the staff at your loved one's facility, I think that's the biggest key to success. Overall, this facility is a good fit for my loved one and I'm happy that she's where she is. I would absolutely recommend them to family and friends.

Staff are very friendly and accommodating. [name removed], the office administrator is particularly helpful but she should have an assistant. There have been problems with medications being refilled in a timely manner which is frustrating when the cost for medication management is 600 monthly. Also, the billing department failed to input the auto withdrawal for the monthly charge correctly and then billed us [fee removed] in late fees that they have not removed. I'm told that activities and menus are often not accurate. The rooms and overall facilities are nice including the outdoor area/lake.

We really like The Oaks because it is a quite, quaint and clean community. It is very nice and does not feel like your walking into an institutional community. Our loved one does not always participate in the activities but they always have plenty of things going on. The reason we gave them overall 4 stars is because our loved one has to be on a special diet and right now they just aren't quite able to accommodate it.

They do a good job with the activities. Everything is really new, and they are giving the place a makeover. I mainly chose this place because it is most competivie of all places, and care and quality is very equal.

Our family had an in person tour and the tour experience was good but the draw back we had is that the assisted living is on the second floor so that would potentially make it having to navigate stairs, and elevators and it would make it a little harder to easily get outside. Also based on what we saw we were not able to tell if they had a nice big outdoor area.

It is very nice and the people working there are kind and caring. My mother however does not ask for help. I am trying to get her to ask for help when changing her bed or showering but she waits for me or my sister-in-law to do it. Overall it is a wonderful place.

We could wish he is being attended to slightly better, but on the other hand he says that he doesn't need the assistance. They certainly do provide great options on the food.

Not ever being able to visit the community I can't really say anything about the cleanliness, meals, activities and value. However when our loved ones would go to visit and said it was very nice. The home health nurse that was able to visit with our loved one was particularly impressed. I do not know much about the meals and dining service but they would bring meals to our loved one sometimes when she was ill, which I appreciated. The friendliness of the staff was good except for administration who were unresponsive

They made things and this whole process easier. They seem to be caring and they're helpful when it comes to doing things like helping my mom out with her room. My mom always tell me about their morning exercise class once or twice a week. Every time I visit they're playing board games. They have movie nights, and I think they have a happy hour with drinks and hors d'oeuvres once a week. They also take trips to stores like Target, so residents can pick up items if they need anything. They have events for every holiday. On Fourth of July they had a BBQ and on Mothers Day they had a brunch with mimosas. They even had an Elvis night; they're always doing something and there always constant activities, if you want to participate. You can always find something there that you can join in on. My mom is one of the hardest people I've ever met who never wants to try anything new or do anything different, and yet she ended up there - and she's still there! A Place for Mom: if it wasn't for you guys, I would still be looking for a place. [name removed] interviewed us and asked what we were looking for and what we needed. We had to switch cities, so he had to find places in Atlanta after he had already found places in Pennsylvania. He never complained, he was always nice and helpful in everything. I thought he worked pretty well with me.

Lovely place but the group of residents was much older. Generally people were less active as a group. Overall, wasn't the right environment for my family member.

I toured with Forest Heights and we had a good experience. There was nothing wrong with this facility at all, we just found the value for what you got to be better at another facility we were looking at.

I was very impressed with Brighton Gardens of Buckhead. They were in our top two when it came down to making a decision.

My loved one is not participating in actives at this time but the community does have some things for the residents to do. I would say to give this community an opportunity to serve you. We like this community because it is not to big and it is family centered. The staff that are there are doing a good job and they are very easy to communicate with.

Overall it has been a good experience but at times they are short staffed. We know this is an issue with everybody but because of the shortage of workers sometimes the communication and response time can be a little lacking. However we do understand, they are super nice and are trying their absolute best. We think the dining service is just fine and our loved one seems to be enjoying the meals.

The Colonnade is the best place I found in the area. It's in a beautiful location on a lake and has nice outdoor areas. The dining room is right off the kitchen, so the food gets served hot. The staff is quite friendly and accommodating. Just like every place else, they're suffering with employment issues at this time in the current environment, which has presented some challenges with the care. But the good thing is they're making every effort to fix whatever they can fix.

Their communication is a little off - not very frequent, and there have been some misunderstandings. But the care is fine overall. And the facility is in good shape / well maintained.

we toured this community and thought it was very nice. it's fairly new and seemed like a good place for assisted living. we didn't think that they would be equipped to handle our loved ones level of care or needs.