PruittHealth

Ask if they accept your health insurance. I would recommend it

PruittPlace Winston Salem have been wonderful to work with. We had a few issues after moving in, and they have been very receptive to listening to us and have worked hard to fix the issues.

To be honest we have had our ups and downs and I suppose it's hard to rate our situation since my sister's condition has changed so drastically since June. They also had the unexpected death of their Care Consultant which I have to take into consideration. For the most the staff is very pleasant when we are around and my sister is a difficult patient. But we still have to go there every day to make sure everything is ok with my sister. I assumed assisted living would be a bit more assisted but leaving a loved one in others care is definitely difficult. There are certain things I believe need addressing and we have done that... but a few things we our on our third time requesting. But all in all we like the place... but as they say... there's no place like home!

The facility needs a dedicated Insurance Coordinator. The interface with the insurance company is almost nonexistent. The real problem is the insurance companies and I realize there is really nothing your organization can do about that. The Colonnade is doing the best they can do within the current system

It's a wonderful place with a fabulous facility, great food, and lots of engaging activities. The staff is caring, and I appreciate the improvements being made

I've had my husband in memory care for [time frame removed] He seems to be adjusting well some of the people who work there really care about him. I hear the people complaining about the food sometime and also sometimes when I go in the back when the memory care people are having dinner, don't have placemats or napkins sometimes but I know they're going under reconstruction right now which should be done soon so maybe it'll be better. They have lots of activities that's for sure. The activity director [name removed] is wonderful.

The administrative staff is very helpful and kind. The activities director is fantastic. The other staff seems to turnover regularly, so even though they are courteous and helpful, it becomes difficult for patients to establish any fondness for them.

There was a shortage of help so often mom had to stay in bed all weekend. And their van was broken the whole time she was there so they never went anywhere. The facility was sold and that was difficult to maneuver through.

Legacy Ridge is located very close to my home and the people there are good with my mom. It's not a very big place but it's not too small either so it works out for us

I truly appreciate the close knit community and small town feel of this small facility. A great fit for my mom. Staff is very warm and welcoming. I would definitely recommend Legacy Ridge at Peachtree to others looking.

Staff friendly and efficient… head staff very friendly and knowledgeable. Facility Very clean . Food could be a lot better. head staff available to talk most if the time. Front desk awesome and very kind and helpful.

The suite needs regular cleaning. The staff needs to do a better job managing prescriptions. We are pleased with the level of care overall. Just a few things need attention.

Legacy Ridge is a great place for someone looking for a smaller laid back community. We've been pleased in general with Legacy Ridge. I rated the Care Services lower because my mother doesn't always respond well to others (other than family) helping her. It's so hard to communicate with her due to hearing and memory loss.

I moved my mom in about six months ago. She's very happy there and has a nice room. Have had a couple of maintenance issues. I wonder how things would be if I didn't live in town and check in on her weekly. That's the only thing - you have to check in, otherwise the staff are quite nice and back area by the lake is quite beautiful.

The facility was beautiful and the staff was also, but the food was horrible and the price was crazy. I know it's not the chefs fault, they have to work with what they have, but it was terrible. I had to order Uber Eats half the month and it was just way too expensive

My loved one was previously a resident at Madison Heights at Prado and the overall experience for us at this facility was good. The staff was good, however, there was not enough of them. The cleanliness and friendliness were great. As for the value for cost, it was very expensive.

My loved one was previously a resident at Forest Heights Senior Living and the experience was very good. The leaders were very good and responsive, they seemed to have the best interest of the residents in mind. Based on our experience, I would recommend Forest Heights Senior Living to others.

My aunt loves where she is and has made some good friends. When given the option to move, she chose to stay put. The facility itself is very clean, however, sometimes my aunts room needs a better or extra cleaning, especially if she's had an accident. My only complaints with care are (1) that there sometimes seems to be a failure to communicate between physician and patient and patient's family; and (2) meds are sometimes late, especially on weekends. I think it's that way anytime contract staff is used, which is typically on weekends. I've seen much worse at other facilities. I believe my aunt would give them a 4 for food h/e she has always been hard to please in a restaurant environment. Embarrassingly so. They have wonderful seasonal/holiday programs with resident participation and they take their more mobile residents out to eat occasionally, which my aunt enjoys. Compared to other facilities we looked at, Forest Heights is a very good value for the money.

I like this place. I like the general feel of it. Casual and for the most part caring. I think they could elevate the food a bit. And tighten up the management. My mother complains but not in a nasty way. My mom is an entitled 94 year old woman who has been independent for 40 years. This is a new experience for her. I feel fortunate that we found this place. She has a balcony that looks over a lake. I wish she would be more social. We looked at many different places. When they showed us the room at Colonnade, room with a view, it was the best on all points.

They are better than most memory cares. I think they cut their cleaning staff and now rely on the MA's and nurses to also clean. The people are very nice. They definitely could be cleaner, they lose her clothes, blankets, pillows all the time.