ProMedica Senior Care

My mom came to live with us at the beginning of the Covid outbreak and it was so difficult. She needed a sense of safety and community, and that’s what we found at Arden Courts. The transition wasn’t easy, but the experience, professionalism and patience of the staff made it possible. She has been at Arden for two years now, and thrives on the company of her fellow residents, the tremendous energy put into enrichment programming and outings, and the attentiveness of all the staff, including housekeeping, food preparation and service, and medical. I can’t say enough about the caregivers. All you really need to know about Arden is in the data on caregiver retention. Many have been there for over a decade and it shows in the level of calm, competent problem-solving I see every time I’m there. The front office and management are welcoming and responsive. My heart goes out to anyone needing this kind of care and families needing to make these decisions. Arden Courts is the best!

Our family would recommend Lely Palms a ProMedica Senior Living community to everyone. It was a great transition for my mother-in-law.

We gave the overall value for cost a 4 just because it is all expensive. However, we loved the outside space and the different sections (4 in all) which kept it feeling small. Based on the experience we have had with Arden Courts community, we would recommend them to others who are looking for their loved ones.

It is very expensive but compared to other facilities maybe it's worth it. I'm comfortable leaving [name removed] there. If there was a form for me to fill out I didn't see it. If you can afford it it's the best place. I like the way it's divided into small groups. Clean. No unpleasant odors. Private room. Seemed well-staffed. I liked the physical layout. Smaller groups

I can make this very easy! Fives all the way around! We absolutely loved Arden Court! Everyone was friendly and helpful and they took a real interest in caring for my mom. Based on the experience we have had so far, we would absolutely recommend Arden Courts Richmond community to others and when the time comes, that is where I would like to be!

Placing Mom in a facility was extremely hard for us. She, even at 95 was living alone and walked at least 1 1/2 miles every day. Unfortunately that ended last November. Following rehab we knew she needed to be placed in memory care. My brother and I visited a few facilities and chose Arden. I am there pretty much every day so I have the opportunity to see every facet of the care given. I come from over 50 yrs in the medical field and am familiar with patient care. The residents are treated very well by a wonderful friendly caring staff. Mom is involved in many activities, more than if she lived with me. Daily chair exercise, bingo, a fabulous singer every month, bowling, movies, ice cream socials & family events. Even Cinco de Mayo with 6 Mariachi’s & lunch! The building is clean and secure, has outdoor and indoor areas for walking and visiting. Mom loves the food and the Sunday morning Mass. I feel fully at ease and confident that Mom is well cared for at Arden.

What our family likes the most about Arden Courts is the homemade food, the staff knows where the people are always. Mom seems to like it there. Atmosphere is nice. Big area outside to walk and many places to sit. Lots of the people walk a lot, including mom.

Arden Courts Memory Care Community in Geneva is a wonderful location. My mother was here and it was the best place for her. I looked into 8 other locations and Arden Courts checked all the boxes for our family. Flexibility, concerns, comfort, compassion, going out of their way for your loved one. My mother's stay was during COVID and they all took extra precaution to ensure the safety of my mother and other residents. I could call day or night to see how my mother was. I was able to talk to her and follow up on what she was eating, her moods, sleeping habits and all my concerns were answered. When I was able to visit my mom, she was in good spirits and well-dressed and clean. I know she was getting the best care that she could receive as we could not care for her at home. The staff knew me very well and were kind to me and to all my questions and I cannot say enough, but Thank you for all you did for my mom!! Thank you!

My dad has been there for 2 1/2 years now and absolutely loves it. The staff is absolutely amazing and from day one has made me feel super comfortable and has made my dad feel like a part of the family there. The outings are super fun for the residents and for the families to attend. The arts and crafts and super fun theme parties are always so neat. When my dad first arrived there he was in terrible condition but because Arden Courts Geneva has such amazing doctors and skilled nurses my dad has now gotten his life back. I am so grateful for everyone at Arden Courts of Geneva. The caregivers alone are so friendly and so sweet to my dad. They always look out for him especially when he gets ill. I can’t say enough of good things about this place. I highly recommend Arden Courts Geneva to any of your family members that need special care. They definitely give me a peace of mind knowing that my dad is in good hands.

[name removed] and his staff are top notch. They have taken such good care of my mother, (for nearly 3 years now) [name removed] and have kept us informed every time she’s had an issue. We regret having to move her from the facility because the staff is so good.to her.. We were forced to move her due to the length of the drive for my 83 year old dad. I highly recommend this facility to anyone that has a family member with memory care issues.

My loved one is a resident at Arden Courts Glen Ellyn and things have been great for him so far. It is not an institutionalized atmosphere, but as homey as possible. There are daytime activities seven days a week and they are quite varied. There is a nice, safely contained patio area to walk or enjoy just being outside. While a difficult time for the resident and their family, Arden Courts Glen Ellyn makes every attempt to ease the way. I would recommend this facility to others.

My loved one is currently a resident at Arden Courts in Monroeville. The move in process is quite good. [Name removed], has a process she discusses with family to make the emotional needs met for the family of new residents. She also runs a support group for family members. The staff at this facility are very supportive of the residents. They are skillful, personable and oh so compassionate. My loved one enjoys their care and attention. The personalities of individual staff are vibrant, joyful and up lifting. Very positive for the residents who have great difficulties. My loved one enjoys 3 hot meals a day. The meals are well balanced and attractively presented. The residents are encouraged to use common areas, enjoy the outdoors with lovely patios and porches, and the raised garden beds of vegetables and strawberries. Housekeeping is most responsive and helpful with individual needs and work around residents' special needs to do the work. There are entertainments of special guests talented such as musicians, athletes, collectors who are good communicators who have specialized areas of interest that show their beloved collections to the groups. All these include special snacks and treats afterwards.

I love the freedom that all of the residents have here! They all have their own rooms, and are free to walk around the building and courtyard or join in the activities whenever they want. You can tell that the staff truly care about the residents that they care for. I've always had positive interactions with them as well! If you're looking for a place to put your loved ones that will love them as much as you do this would be my recommendation!

My loved one was previously a resident at Charlotte Stephenson and the experience was great. We were very happy and pleased with the facility and the staff, overall. All of the staff including maintenance, house keeping, and administration seemed very kind and caring. They took care of requests and issues very promptly and were very helpful. My loved one didn't participate in the activities, but everything else was great. I would recommend this facility to others.

We picked this community because it only focuses on people with memory care issues. I saw there was not an assisted living associated with the facility and I love the fact it only allows people with memory care issues.

It was a hard decision to move my husband to memory care. But the administration and staff at Arden Courts Old Orchard are loving, competent, and excellent care givers. I am finally feeling at peace, knowing my husband is in good hands.

My mother developed Acute Onset Dementia. My sister and I were no longer able to care for her at home. Arden Courts was recommended to us and after a visit to the property and meeting ****** and many other staff members we knew this was a great place and our mother would do well here. After a few bumps, she is quite difficult and demanding, we visited and she looked great. Everyone knew our mom's name and were very kind, compassionate and efficient. We definitely recommend Arden Courts in KOP and are very happy we found this Community to care for our wonderful mother.

The only item I would like to see improve is that her eye glasses seem to always be dirty when I and other family members visit and so we clean them. All other areas are very well done. [name removed] is her best self the last few weeks she even has a significant other "[name removed] " who just turned 99 years old and is also doing really well. [name removed] no longer asks about her home or pets or anything from her previous life. She is happy and has forgotten former things. Linden Village is great!

I toured the Auberge at Brookfield. Such a beautiful community. I didn't eat the food, but boy did it smell good. The community was very spacious. The outdoor area is HUGE, and they have a putting green!!! The staff are very friendly and greeted us as we walked around. Rooms were lovely and overlooked the trees (I was told that deer have been deen). Overall, I was very impressed.

Visited the Auberge in Naperville. Such a nice community. The courtyard is gorgeous and they have a putting green!! The community was clean and the staff greeted us as we walked around. I wish my mom was still around. She would have loved it.