ProMedica Senior Care

Our sincerest & deepest appreciation to the staff at Arden Courts of Parma. They were a team of angels who took care of our Dad for 18 months. Very professional and caring, providing the respect he so deeply deserved.

My mother has been in several communities over the years. She received the best care at Arden Courts. I wish I had moved her there sooner. When she was in the hospital the doctor after examining her he said wow, they are taking really good care of her. When I toured all the residents looked well cared for, even their laundry looked good. Her white were white. They take care of the residents like family. They made sure she ate well. They were very caring.

[name removed] the marketing director went out of her way to accommodate our needs, it really is a calling for her. The food was superb. We had two family celebrations in the family dining room. Home made soup everything was great. The layout of the community was great the small size and the quadrant layout works well. The small sitting areas and kitchens for each areas were great. Good location, easily accessible off the highway. The staff were very professional and friendly. The staff is very well trained.

My family member was in memory care for one month before his death. I could not have asked for more compassionate or skillful care during his stay. Once the quarantine prevented me from visiting, the staff took their time to communicate with me and to arrange for video phone calls. The interior appearance is a bit dated, but don't let that sway your judgement on the excellent care provided there.

I highly recommend Arden Courts for your loved one — there is an intimate, family like feel to the professional and compassionate care provided there. As a result, even though I considered being my mother’s advocate as my role, I was able to spend quality time visiting & loving her, confident that her other needs were being met.

It is a really nice memory care facility. The building is all one floor designed in a square with an interior courtyard that has a gazebo. The outer perimeter of the building is beautifully landscaped and gated with a decorative high gate so the residents can safely and freely walk the exterior walking paths or sit outside on the benches. Inside there is a fish tank, a birdcage, and so many activities for the residents. I am one of six siblings, and we visited several communities and we all agreed on this one together. It just has a wonderful feeling. Also, as far as the COVID-19 lock down goes, they have been proactive and ahead of the curve. The community started taking all precautions early on and practice social distancing, both residents and staff wear masks, and no visitors. The community have been excellent with this and communicating with the families.

It really seems like family style living. They have a secured courtyard area for residents to enjoy. They really do memory care there many places just say they do. The director really goes beyond normal levels to help residents and families. She came to visit my mom in rehab and was helping her even then.

arden court was great for my wife ([name removed]) until the virus hit. we have not been allowed to be in touch with her but arden court has been most caring in helping us set up face-time and allowing us to talk to her via her window.arden court has been most helpful during a difficult time . special thanks to sean as he has gone above and beyond in his efforts . while staying within the rules of the current day. we are very pleased with arden court. as i speak all the [name removed]. [name removed]

I first came to aPlaceforMom when it was time to find a local memory care home for my mom. They responded quickly, asked me about my mom's situation and then identified a few places for me to consider based on 'our' circumstances. This was so helpful since I was not familiar with the area or the facilities. I chose Arden Courts of Silver Spring. The place was perfect for us. It is a quaint, comfortable environment completely capable of full service for all my mom's needs. I have spent a lot of time visiting and found all of the staff to be dedicated. They get to know each resident personally and treat each with care and patience. As difficult as it was to turn my mothers' care over to someone else, I found the perfect place where she is happy and well cared for by all the staff every day. I am extremely grateful to all of them for the care that they continue to provide.

My Father has been here at Arden Courts for 6 months. We as his family love it. He has thrived since moving there - he is happy, healthy and most importantly SAFE. Would definitely recommend - everyone/staff are great. Especially [name removed] we love him.

Love this place, Loved the staff, the concept, shower room, small bedrooms, wings, stations in the center closer for donna, it's in easton, medicare is attached, downfall, enterance fee and its 5895

This is the perfect fit for my dad! He has settled in and the staff are always friendly and love my dad. This place and staff have given us a peace process of mind knowing he is well taken care of and is safe

Our eldercare law firm is very satisfied after several weeks of our client being placed in this facility. She had previously been in a very open setting for several years, but she began to demand more care. We were concerned about her adjustment. We didn't need to be concerned. The staff at Arden has been very accessible and responsive. They are looking at our client and her specific needs, and have all along made adjustments that they feel will make her more comfortable. This facility caters specifically to dementia residents, and the staff seems to have many good and honed techniques and approaches to this unique population. We are very happy with our choice for our client.

Dear [names removed] and all Arden Court caregivers, [Name removed]'s family would like to take this opportunity to express our deepest thanks for all the loving care you gave my mother during her three plus years with your Arden Court family. Finding you answered our prayers that she would be surrounded by dedicated caregivers who had her best interests at heart. You loved her, entertained her, provided meals she enjoyed with other residents, provided medical care and even let her feel productive dusting the hand rails. Your entire staff always treated Mom with dignity and made her happy to live at Arden Court. Your became her extended family and her words of praise about each of you to me was an endorsement of her happiness. She thrived on all your smiles and appreciated your many ways of assisting her. We know the last few months necessitated a great deal of extra care but everyone stepped up to the plate and never complained. Thank you so much. I'll never be able to express how touched I was the last couple of days Mom was with us in Arden's care. So many of the staff and caregivers came by to share their personal stories about Mom and to express their sympathy. And [name removed] was kind enough to keep goodies nearby with water. We were touched by your sympathy care and lovely plant. The plant will live on as a testament of the wonderful mother God blessed me with each time I see it. And will remind us all of how blessed we were to have her in Arden Court until the call came to her Heavenly home. Once again, all of [name removed]'s family thank you for everything you did for us when we were no longer able to care for her in our home. Loving and blessings, [names removed]

The happiest staff of every facility we visited. If FIL requires memory care in the future we will revisit. Gorgeous outdoor space. Rooms, however, are on the small side - just a bed and chair.

My father was here for a few months prior to his death from Alzheimer's. The staff was caring, the food was good considering that this was an institution, there were many activities available and the facility was generally lovely and clean (the rooms are a bit dark and basic but the common areas are nice). It was a godsend for my mother, who could no longer care for him at home. We would definitely recommend it.

I began visiting the residents...after being “adopted” by a few of them. Every week, we find things to do or talk about. There’s laughter, activities & a wonderful staff who knows and understands every person here. The leadership & team at ArdenCourts do a wonderful job of helping & celebrating the lives of their special residents as well as their families.

Tour went well. Facility was very clean, staff was awesome.

My dad has been at Arden for both short term and long term care (several years ago for a period of 18 months and again recently for a short term period of about 3 months). The staff there is incredible and many are very tenured! Some even had remembered caring for my father over 8 years ago when he was there for an extended period! They even found old pictures of my dad when he was there and gave them to us ?? The director, [name removed], goes above and beyond, as well as the rest of the staff. They care about their residents like their own family. They are engaged with activities throughout the day! They also have events where family and friends can participate. The food is very good! The facility is extremely clean! I can’t say enough good things about Arden. It’s a great memory care facility for a loved one suffering from this awful disease.

I can't speak to the value but all the staff are friendly & helpful & caring