ProMedica Senior Care

I recently toured this memory care community while looking for options for my grandmother, and overall I had a really positive impression. The staff was friendly and took the time to walk us through everything and answer our questions. The community felt clean, calm, and well cared for, and the environment seemed thoughtfully set up for residents with memory needs. What stood out most was how patient and kind the staff seemed with the residents we saw during the visit. It gave our family some peace of mind while going through a difficult decision. Definitely worth considering if you're looking for memory care for a loved one.

Arden Courts Memory Care Facility provided exceptional care for our mother/wife throughout every stage of her stay. From the moment she arrived, the staff demonstrated incredible compassion, attentiveness, and genuine kindness. They took the time to get to know her personally, ensuring she felt comfortable and valued.

Arden Courts and all of the employees there are amazing! They helped me with Dad when I didn't know where to turn. They take a family approach to care and it is second to none. I highly recommend Arden Courts in Chagrin Falls

This will be a long post since I want anyone reading it to understand the depth of the extraordinary care that Arden Courts Memory Care in Chagrin Falls provides. Unlike other facilities, the application was the first indication of what the focus is at Arden Courts, that is, how to best care for your loved one, in my case, my mother. They wanted to know her preferences for food and hair care, her interests and hobbies, family and social activities, past impactful events, etc. I felt that the staff would have a good idea of who my mom is, and which section of the facility she would thrive in, before she ever stepped through their doors. I was not disappointed and was particularly grateful for the above the call of duty help the executive director, [Name Removed], gave in transferring my mom from her assisted living facility to Arden Courts. She kept me informed of my mom's transition, often relaying stories of her interactions with her so that I felt like I was actually visiting mom myself!

Arden Courts has been an absolute blessing for our family. My father was recently diagnosed with Alzheimer’s, and everyone there has been a true godsend. Her kindness, compassion, and personalized care go above and beyond anything we could have hoped for. She took the time to understand our needs, guide us through every step, and make us feel supported and at peace. We are so grateful for her and the entire team at Arden Courts.

The facility was excellent, the person I interviewed with was very knowledgeable and friendly. The cost was very competitive.

Was pleased with the care and compassion of the people we met with. The facility was clean and no foul odor.

I liked that they are a smaller more intimate community that only deals with memory care. The nursing staff is on top of everything. I would recommend to anyone looking for memory care for a loved one.

Our father has been a resident at Arden Court for 5 years. After touring multiple memory care communities, my brother and I knew this one was THE one. Dad thrived from the moment he moved in. The staff, from the top down, has to be the best in the business. Daily activities are over the top. They continue to outdo themselves. If you are dealing with this challenging situation, Arden will feel like family. How many stars can I give them???

So visual stimulation, secure facility, friendly staff, and staff that is visible with the residence. Clean no smell. Yes I would highly recommend this facility!!!

The facility is very clean and the staff need to be very caring.

The staff does a great job, they're very nice, and take great care of my dad. He has a good size private room, and they keep the facility very clean. They have plenty of activities and my dad's been participating in a lot of them. I would highly recommend Arden Courts Memory Care.

I enjoyed the tour and the manager was very professional and helpful. My wife is going to be patient there.

They were the best. They took great care of my dad. The staff were outstanding. They made him very comfortable for his last few days. Dad loved the food. He had a nice, large room.

The staff is very patient and responsive. They engage the residents with the activities not just offer activities. They encourage residents to engage in activities that make them feel valuable. The facility is wonderfully designed and feels like home. Mom has settled right in.

When my friend’s memory care facility announced it was closing, I was determined to find a new place for her that was loving and caring, clean and safe, with well-trained staff and professionals in the field of Memory Care. Arbor Courts is all that and so much more. At Arbor Courts there is a culture of kindness and responsibility. It feels like family. The staff, many of whom have worked at Arden Courts for many years, believe in the importance of what they are doing and care about each resident. Daily activities and fun special events are planned and implemented by an outstanding Activities Director and her assistants. A huge backyard with walking paths is also open during the day for residents. The Memory Care Advisor and Executive Director were extremely helpful in making sure all the move-in details were taken care of. The Executive Director called me each night the first week to report on how my friend was adapting. I highly recommend Arden Courts.

What we like the most about the community is that they are very professional and personable. My friend has adjusted so well due to the exceptional staff. Food looks great also.

A very good place to place your loved ones. Many activities for your loved and special programs. All the staff are very friendly. The room are kept very clean. The food and snacks are very good. The care staff really take care of your loved ones. The building your loved one is well-maintained.

I am grateful for the experience my uncle is having at Arden Courts. He is treated with care and respect. He was very hesitant to go because of his past experiences with memory care facilities, but the leadership and staff has helped him feel at ease. And I really appreciate the level of communication I receive from staff, whether it's about billing or just updates on how my uncle is doing.

The facility is very clean and the staff is wonderful, everyone greats you and makes sure you are accommodated perfectly! Great experience and super helpful staff! I definitely welcome anyone to come here!!