Principal Senior Living

This is a wonderful place. I couldn't have found a better home for my mom. The staff have gone above and beyond to make her comfortable . Mom has made great friends in a very short time

The staff at the Benton House of Newnan have been great. Anything you ask they do their best to help you. Love the Staff

I would put right up there. Going in there, it was all very nice and clean and the people were very friendly. The main reason my mother went to a different place is that one of our relatives was going to live accross the hall from where her room would be at the other place and she knew a couple of other people there too, although she might not really remember them. If it weren't for that we would have gone with Garden House. It was a close second.

The people are very friendly and the facility is clean. They have a great executive director which helps tremendously. I would definitely recommend Benton House of Staley Hills to anyone.

The facility is of a smaller size than many in the area which was attractive as it makes it easier for the resident to navigate and less chance of being confused. I think like most facilities they are understaffed but they make every effort to be responsive. I think anybody that needs to place a loved one in an assisted living facility needs to have a clear understanding of what that means and be willing to be actively involved in the care by either being able to have family members visit on a regular basis or to have an aide, as we do, visit several times a week.

The experience was pretty good. [name removed] had really good care most of the time while he was there. The staff became like family to us, and were always willing to help me when I would have a bad day while visiting, or helped me as he needed more care. They did have a few problems with the unit that he was in. I and numerous others resident family members were irritated that they had a beautiful outdoor courtyard, but no potted plants or weeding/upkeep was done until several of us brought it to their attention. I believe this was a landscaping issue, but instead of dealing with them, plants bought at Lowes were brought in, then. Not watered so they died. I know everyone has issues with staffing, but you can't have residents who have wheelchairs, walkers, or need other assistance, left alone for long periods of time. On numerous occasions I had to step in to help another resident because there was no one on staff to help. This was told to the director on numerous occasions by myself. When my husband was declining, hospice was brought in and a wheelchair for him. He fell 6 times in 9 days. I was called each time, as was hospice. I know that other residents who were fall risks were kept out in the common area most of the day so they could be watched. Almost all of my husband's falls were in his room , alone, and staff just happened to find him. Not okay!

We toured Benton House of Lenexa when searching for an Assisted Living facility for our loved one. This facility was nice. The staff was friendly and answered all of our questions. We were supposed to meet with the Executive Director, but they weren't there the day of our tour.

We love Benton House Woostock. My mother has made friends and is doing much better being there than at home. The one level makes it easy for her to move to the dining room and activities. Her room with the outdoor patio makes her feel comfortable getting outside. The staff overall has been exceptional.

You all took wonderful care of my beloved. It seems like yesterday I was visiting there at least once a day. It is family type of environment and friendly staff. I do however think the rates are high. It is very difficult to come up with the money to pay for the care.

Clean. Caring staff. Good overall management. Not many activities and not well organized (Schedule not often followed. Not a big deal to us because Dad seldom participates anyway). Good overall management but not great care management (Care manager not well organized, takes on too much herself, reacts inappropriately when overwhelmed). Feel like communication could be better. Dining: good menus, generally pretty well prepared food, since care staff doubles as wait staff clients taken to meals long time before food is actually served.

It was fine. Nice but I had already fallen in love with Monarch House. I really love the way Monarch house includes those with dementia if no behavior issues, in with everyone and do not have a separate section for them. I had a very bad experience with my Dad in another state in a very nice but separate dementia wing. I believe like with inclusion for special needs children, adults need to be around more stimulating conversation, music, and joyful activities, even if they can only sit and listen. Sitting with a group of others just like you who do not talk and are just staring at a TV or a doll or whatever on a table in front of them does not help those with dementia. My Dad just got worse and stopped eating. Monarch House is very inclusive and does not separate those who have worsening dementia. There is no separate wing for them yet they care for them in all their needs, talking to them, keeping them together with everyone else. I love that approach as my husband has dementia and that is the kind of care I desire for him when I cannot be there with him.

I toured Benton House of Clermont and it was super nice. Everything is on the ground floor. The communication from this facility was amazing and they were very helpful.

I toured this facility and it was nice. It's a larger community. Very clean. Everyone was friendly. The food choices were fantastic, they have a Chef on staff. It seemed like a better fit for Assisted Living than Memory Care to me, personally. But seemed like a very nice place!

We've been really pleased with the personnel at Benton Village. It feels a little short-staffed at times, but the staff that's there is great. My parents have been happy there. They like the convenience of the food and the living arrangements. They have two bathrooms, which has been really helpful to them and is rare to find. The other people who live there have been friendly, and my parents are making friends.

We really enjoy that we are allowed to bring our pet it really means a lot to our loved one - they are very pet friendly community. The staff are very relaxed when it comes to us visiting and taking our loved one out of the community for a day. Our loved one really enjoys when they bring in live music entertainment, they even have brought in birds and did a little show for it. Bingo is very popular on the memory care side but they do not really care for it. The staff are very friendly and caring and we would absolutely recommend Benton House of Raymore to other families.

We really like the appearance of the community right when you first walk in, it is very inviting and welcoming. The staff members are very friendly there. The meals when we first visited were very good, however some of our other family members and loved one says the quality of the meals has gone down so those could use some improvements.

Benton House really didn't seem like a huge bargain for what you were getting. It was nice, but not what we were looking for. It seemed geared more towards memory care than assisted living, which my loved one was not quite ready for.

We were very satisfied with this facility. They gave us a lot of information before we moved my mother in and made sure we understood everything. We really liked that it was all one level and on the smaller side as far as the size of the facility. Their communication was always good, they were great about calling and keeping us informed. Mom's room was always clean. I would recommend this facility to friends and family.

Have had two small instances. Spoke with staff and those were handled after bringing those two up. The wonderful and great thing about it is a very small community. So makes it homey and more ordeal. A family oriented environment.

I liked the first leadership team. I was not impressed with the second team(they have all left). I hear the new team is really good. I would make sure to schedule follow up meetings. It let the staff know you are concerned about your person's care.