Principal Senior Living

Excellent facility

Staff has been excellent, in particular [name removed] who was my initial contact. Very knowledgeable, extremely helpful on making decisions on what was best for my mother. When we moved in, everyone of the staff who would be responsible for my mother's care came by and said hello to my mother. The food ad rate is a 3 to 4, pretty average, but I only tried it once and my mother seems to be pretty happy with that so far. The rooms in January area are clean, so I'd rate it a 4. We had one small problem with move in and that the door lock for my mother's apartment for whatever reason I was not working. They did fix it the next day. They have daily activities which my mother is taking part in and those seem to be pretty good. The staff is very good about encouraging residents to take part and letting them know what is going on. Sad rate that a 5. Unfortunately, for my mother, she started out an assisted living, and we determined pretty quickly that she needed to be moved into a more secure and safe area for her, so she was moved into memory care a few days after moving into assisted living. So they may need a more thorough process to determine what is appropriate for the resident in situations like ours. It's difficult to know how she was going to respond, but it became pretty clear that she just didn't have the skills anymore to manage on her own. I will say that their process did not seem to be any different than the other places I researched. All of them said they believed she could manage on her own in an assisted living. My mother seems happy in the memory care unit and at Benton House in Raymore so far. Can't rate the memory care unit yet as I have not gotten as much feedback. However, the staff has been very helpful and I think they're doing a great job with her.

I was looking for an assisted living facility for a family friend--my Mom and I are the closest thing to family that she has in the area. Benton House is lovely; it looks fairly new and everything was really clean. I like the amenities and how friendly everyone was. Benton House would have been my first choice, but my friend has limited financial resources, and the price at Benton House was a little more than I think she can afford.

The room size is good. The food and dinging are good. The cleanliness is good. Attentiveness is good. They do a good job overall. I like the friendly and helpful staff.

Benton House has been a great choice for our mother. The food is very good, the cleanliness and atmosphere is very good and inviting. The staff has had a big turnover recently, but I believe it is for the best. They continue to train & work with staff to be sure residents are receiving the very best care. My mother is the n memory care and has a room to herself. We were able to decorate it and make it very comfortable for her. She has 2 large closets for storage. Sitting area, sleeping area, small kitchen area with a sink and fridge. Benton House offers many daily activities and focus on activities in the memory care area to stimulate and improve memory, balance, and offer physical activity.

Staff was helpful and communicated well with my family. Made my family members stay a safe stay. I would recommend them to others who are searching for memory care for their loved ones.

What we like the most about Benton House is that it seems to be the perfect place for my mother in law. She is surrounded by people her own age and they have plenty of events to keep her busy if she likes. Timing was perfect.

Well my Mother only did the day program. She liked it. The facility was very clean, and staff was very friendly. I would absolutely recommend this day program to others who are currently searching for one.

I love benton house. Wonderful and caring people. The staff is professional and caring. They take time to know each resident. The food is good and choice is a good variety. There is an excellent choice of activities appropriate for residents.

My overall experience at Benton Manor was amazing. Even though mom only lived 3 weeks after she arrived there, the care they gave mom was great!!! They allowed her meals to be delivered to her room, took good care of her along with her Hospice care. After mom passed away they were so kind and good to me and my family.

The staff have worked hard to help my mom feel welcomed and always have a positive attitude. Lots of various activities are offered each week from music to ministry to outings. Everything is kept very clean and tidy so always looks nice. Mom likes the food and visiting with the other ladies in her area. We feel mom is in a safe place with great care and mom seems content.

I really like the Benton House. I feel like everyone cares. There are lots of activities. Although my sister can't participate in all of them, she can still be with them, letting her feel included. [name removed], leads them in activities. She is young and sweet, and takes everything in stride. My sister likes her a lot. There are other women, who are also patients there, who have befriended my sister. That comforts me so much when I come to visit and see them sitting together, holding hands. I like the fact that I can visit any time, and I can take my sister out to eat, and run errands with me. She loves to go. She often cries when I have to leave. The staff members are good about diverting her attention.

My wife is an RN who works at various nursing homes. She told me Benton House is by far the best she has seen. My mom gives praise to the attentive staff and excellent food. The cleanliness and orderly appearance gives confidence to my mom and her care. I give exceptional praise to the staff, they keep the place running smooth.

So far it has been a positive experience, the staff is friendly and helpful. Dining is transitioning with new staff and they are listening to the residents making positive changes. The facility is clean and maintained. The maintenance department is very attentive to the residents wants and needs.

My father enjoyed his three weeks at Benton House. The have very professional staff who were easy to communicate with and work with. Phone calls and texts were answered or returned promptly. We needed to make a medication change for my dad. The Nurse worked with me on that. My brother resides less than 10 minutes from Benton House. He was able to visit often. He had no complaints about the staff. My dad’s wife visited often and brought out their dog a few times. Dad was also visited by relatives and friends during his brief stay. All felt dad was in a good place. My dad’s wife visited was happy. No one wants to be away from home, but he did okay. Benson House provided the perfect Respite for my dad’s wife. She needed a brief break from being a 24-7 Caregiver. Benson House gave her this. If my parents lived closer we would probably utilize their Day program. I don’t live in Missouri, but had toured Benson House virtually and in person prior to placing my dad there for a few weeks.

My Mother moved up to Sugar Hill from FL to Benton House. The staff is very welcoming and friendly. Mother has transitioned well. She enjoys the activities and the daily routine. I would recommend for your loved one.

My entire family is just so grateful to have found such a wonderful place for Mom to live. Mom really loves her apartment now and we think she is very happy there.

The Staff was extraordinarily helpful prior to move in, during my mom's time there and even after she had to be hospitalized. They were able to assist us with furniture, the chef prepared food that we requested for mom, the nurses and long time CNA's were very kind hearted people. I felt like Benton House hired people for their hearts first and then their resumes.

Benton House was a great place for mom. The majority of their employees truly cared about mom. They got to know her, treated her like family. They really encourage residents to get out of their room and take part in activities, socializing. Mom made good friends there. We'd often have to go looking for her when we visited because she was playing cards or visiting with friends. I rated administrative staff low only because we had difficulty getting them to complete and submit claim forms for mom's extended care reimbursement insurance policy.

I moved my dad from upstate New York down to the Benton house in Woodstock Georgia to be closer to me. They were great right from the start. They set them up with a one bedroom part fully furnished for 30 days which I had not expected and was stressing about getting him all situated so quickly. The two women who run the place are fantastic (would love to provide their names for recognition was advised no names can be in this review.). They are very helpful and very, very responsive with every request we’ve made. The entire staff is friendly, they keep a close eye on my dad, they do a good job cleaning his room but my is a little bit messy so I wish they would sweep up the crumbs a little bit more often. They wash his clothes weekly and return them nicely folded and he enjoys his meals and camaraderie in the dining room every day. They genuinely seem to care. I would highly recommend this facility to anyone wanting to ensure their loved one as well cared for.