Principal Senior Living

I really like the Benton House. I feel like everyone cares. There are lots of activities. Although my sister can't participate in all of them, she can still be with them, letting her feel included. [name removed], leads them in activities. She is young and sweet, and takes everything in stride. My sister likes her a lot. There are other women, who are also patients there, who have befriended my sister. That comforts me so much when I come to visit and see them sitting together, holding hands. I like the fact that I can visit any time, and I can take my sister out to eat, and run errands with me. She loves to go. She often cries when I have to leave. The staff members are good about diverting her attention.

My wife is an RN who works at various nursing homes. She told me Benton House is by far the best she has seen. My mom gives praise to the attentive staff and excellent food. The cleanliness and orderly appearance gives confidence to my mom and her care. I give exceptional praise to the staff, they keep the place running smooth.

So far it has been a positive experience, the staff is friendly and helpful. Dining is transitioning with new staff and they are listening to the residents making positive changes. The facility is clean and maintained. The maintenance department is very attentive to the residents wants and needs.

My father enjoyed his three weeks at Benton House. The have very professional staff who were easy to communicate with and work with. Phone calls and texts were answered or returned promptly. We needed to make a medication change for my dad. The Nurse worked with me on that. My brother resides less than 10 minutes from Benton House. He was able to visit often. He had no complaints about the staff. My dad’s wife visited often and brought out their dog a few times. Dad was also visited by relatives and friends during his brief stay. All felt dad was in a good place. My dad’s wife visited was happy. No one wants to be away from home, but he did okay. Benson House provided the perfect Respite for my dad’s wife. She needed a brief break from being a 24-7 Caregiver. Benson House gave her this. If my parents lived closer we would probably utilize their Day program. I don’t live in Missouri, but had toured Benson House virtually and in person prior to placing my dad there for a few weeks.

My Mother moved up to Sugar Hill from FL to Benton House. The staff is very welcoming and friendly. Mother has transitioned well. She enjoys the activities and the daily routine. I would recommend for your loved one.

My entire family is just so grateful to have found such a wonderful place for Mom to live. Mom really loves her apartment now and we think she is very happy there.

The Staff was extraordinarily helpful prior to move in, during my mom's time there and even after she had to be hospitalized. They were able to assist us with furniture, the chef prepared food that we requested for mom, the nurses and long time CNA's were very kind hearted people. I felt like Benton House hired people for their hearts first and then their resumes.

Benton House was a great place for mom. The majority of their employees truly cared about mom. They got to know her, treated her like family. They really encourage residents to get out of their room and take part in activities, socializing. Mom made good friends there. We'd often have to go looking for her when we visited because she was playing cards or visiting with friends. I rated administrative staff low only because we had difficulty getting them to complete and submit claim forms for mom's extended care reimbursement insurance policy.

I moved my dad from upstate New York down to the Benton house in Woodstock Georgia to be closer to me. They were great right from the start. They set them up with a one bedroom part fully furnished for 30 days which I had not expected and was stressing about getting him all situated so quickly. The two women who run the place are fantastic (would love to provide their names for recognition was advised no names can be in this review.). They are very helpful and very, very responsive with every request we’ve made. The entire staff is friendly, they keep a close eye on my dad, they do a good job cleaning his room but my is a little bit messy so I wish they would sweep up the crumbs a little bit more often. They wash his clothes weekly and return them nicely folded and he enjoys his meals and camaraderie in the dining room every day. They genuinely seem to care. I would highly recommend this facility to anyone wanting to ensure their loved one as well cared for.

Great staff, compassionate and friendly. Feels like home and safe. One level community so easy to get around as someone is available at all times. Tour director and coordinator are outstanding. Very clean and smells good. Food is very delicious!

We moved mom into assisted living I. [date removed] She enjoyed many friends and took her little dog [name removed] with her. She immediately thrived and gained weight. We had to move her to memory care in the same facility about 18 months later. The staff is very caring and I have been satisfied with the patient care. The biggest negative was the laundry did lose some of her clothes. Overall we will be very sad to leave Benton House as she now needs a hoyer lift.

My mom had gotten sick and they did a great job keeping her and her room clean. They come into her room several times a day to encourage her to come to activities going on. My mom always says she is safe there. I have seen some of the activities and everyone seems like they are enjoying them. My mom doesn't remember whether she participated, so I don't know what she thinks. Benton House and the care and help they give her is priceless to me. They have taken a huge weight off of my shoulders and she feels safe and comfortable and still has control of her life in her own apartment in a protected environment.

It's a fantastic facility. My father loved it. The staff are amazing and it felt homey. The staff truly loved and cared for my Dad. They were awesome.

We moved in my mom with ease and efficiently in a timely manner. The staff is cheerful and kind and my mom has settled in with help to get to bed and meals close by in a dining room. She had been able to join the assisted living area for some activities also. Her laundry and showers are done on a regular schedule and her prescriptions are managed well by the nurse and local pharmacy. She has freedom to have visitors and be checked out for some outings. She is assigned to the same table for meals and has developed a real friendship with those women. All in all we have been happy with our choice and placement.

Mom unfortunately only lived three weeks at Benton Village. They took good care of her and worked with me ever so kindly. It was comforting knowing she was being looked after. My mom was 90 and it was hard taking her from her home but the staff were so good to her. They would sit and visit making sure she had everything she needed.

I would recommend your service and definitely Benton House. Great activities, Great food, treat residents like family. Mom had a great transition to Benton House. We have been very pleased with her care.

We chose Benton House of Sugar Hill because of the quality of care my mom received while attending the day programs. My mom enjoys the daily activities. The staff has been caring & attentive.

I'd recommend. Love the place for my mom.

We were looking for an Assisted Living facility that provided an adult day program so that the family could have a break at least once a week. We looked at a couple of the locations in our area and, at the time, Benton House of Tiffany Springs offered an adult day program. My mother participated in the program, and she loved the facility, staff and would socialize with the residents. With her doing so well with the program, the family felt she was ready for her independence, and she would no longer have to feel bad that she was depending on family to care for her. Benton House of Tiffany Springs took time to work with the family members with tours of the facility and to view the rooms available to pick from. They collaborated with my mother’s long-term care insurance and provided all the information for us. They made the transition easy for the family and my mother. My mother felt right at home and adjusted right away. There are options on the menu for the residents to pick from for the three meals of the day. The chefs are great cooks with great personalities. Her room is always clean. The staff treat her as family. Our family is so grateful to the staff and knows she is well taken care of. The management sends the family emails to inform them of all events and invites the family to attend. They notify us right away if there is a health concern with my mother. It is hard for families to have to make the decision to place a loved one in an assisted living facility, but our family highly recommends Benton House of Tiffany Springs. Our mother is doing great there, and she loves the place and loves the staff. All of her visitors, she tells them how nice everyone is and how much she loves her apartment.

The facility is very clean and in good condition. The providers are very kind and hard working. They answered all of our questions and were enormously helpful all along the way as Mom transitioned from her home, hospital, rehab, and ultimately to assisted care within a 3 week period. We will see how things are over time, but the first week has been good for all.