Principal Senior Living

The community has had some turnover issues; however, I believe that is happening most places nowadays. The community is clean and is in a nice neighborhood. This was the most reasonably priced community in the area. They have bingo, church services, musicians and more as some of the activities offered to the residents. My loved one has some friends of the family in the community from staff to residents. I would recommend the community to others.

I really suggest you continue to do your research on all assisted living communities. Benton House provided all inclusive pricing, including care. The staff have been good to work with the family if we have any questions or concerns. There are three meals a day served to the residents. I believe they could improve variety of options more frequently, especially drink options.

Our family had an in person tour and this was a very nice community and one of our top choices

The only problem I have had is my mothers eye doctor gave her medication and the nurse practitioner at Benton House said she did not need it, so we are going to have to clear that up. They are the most expensive that we looked at, but they have the most staff members so it is worth the money for us since my mom needs a lot of care. I would recommend them as long as we can get the medication straightened out.

This was a very good tour and very good community. I did not have any negative feeling there was just another community that seemed to click better for us and my family.

We like the location of this community, it is just a few miles away so we are able to visit often and get their quickly if needed. They have been meeting all of our loved ones needs so far. Everything is very nice, modern, and newish. Based on our experience we would recommend them to other families. They could work to improve on their overall communication and orientation once your loved one gets moved in. They do a wonderful job selling you the place but after move-in it could be much better,

We had a good tour experience with Benton House of Raymore. The downfall for us was it was a ranch style so everything was on one level. We were looking for something that was bigger and had more space.

This is a good place to have your relatives. This is a nice and friendly atmosphere. I did not know what to expect at first but they exceeded my expectations this is a very nice community. They have activities like bingo, musical guest, church services and more for the residents.

We had a great tour experience with Benton House. Out of all of the facilities that we looked into, they seemed to offer the best care. At the time, the price was too high for us, but looked back I would have paid it to get the better quality of care.

I liked the environment at another community better than this one and the staff that were there.

Our family had an in person tour and it was nice but it was just to expensive

I would recommend the community to others for their loved ones. The staff is really good. The caregivers seem very caring and responsive to my loved one's needs. My loved one seems happy here. Some of the activities have been scaled back due to the pandemic. [name removed] is phenomal and she has the residents involved in activities, and makes my loved one feel special.

This seems to be a good place. They have been short staffed since my loved one moved in here. Bingo, outside entertainment and more are some of the activities available for the residents to participate in.

My loved one is no longer at this community. Overall I feel that this community was okay. I had a few bad experiences when my loved one was here and that affected my opinion on some of the ratings. I would not really recommend this community for your loved one.

Our family had a virtual tour and everyone we spoke with was very responsive, we had no complaints.

It's been a good experience. Staffing has been an issue due to Covid. They've had some challenges with the director, just a lack of communication upfront. But I think most of the staff is very supportive. Repeatedly, they've lost clothes in the laundry process. But all in all, it's been really good experience.

Our family had an in person tour and our first impression right away was that it is old and needs some updating. The rooms were dark and kind of old but they did have a full sized refrigerator and a little bit more of a usable kitchen then other communities we saw.

I would tell others to be very sure when you place your loved one that you get a good evaluation. They do not have a high tolerance for behavior issues and were quick to send my husband away and they asked us to move. The community fee was very steep. Since they asked us to move, I thought that should be partially refunded. The cleaning fee was also 3 full days of rent. It was a very expensive short stay. I do wish they would have given him more time to settle in because it is a lovely facility and everyone was very nice.

We chose Benton House of Blue Springs because of the friendliness of the staff members, the facility itself is beautiful, and her room looks out into a courtyard. Her bathroom is very open so if she ever needs a wheelchair there will be plenty of space for that. Staff here are very caring and attentive. I do think that they be more encouraging to residents to participate in activities and they could provide a better variety of things to do. Their shuttle service is $50 even for in town appointments and I think that is a little steep, we figured that would be included in the rent. Overall, I would recommend to others looking.

I would recommend the community to other for their loved ones. The administration, cleanliness, and being well maintained are all things that stand out to me about the community. They have activities available for the residents to participate in.