Premier Senior Living, LLC

It's a very nice place, they were a little more cavalier in their presentation. Everything that I saw about their facility was a little more cavalier and I sincerely beleive that structure is good for certain things and I beleive structure is a good assitance for Alzheimer's patients. They may have had a perfectly wonerful program that may have been better than anything I've ever seen but the percieved lack of structure didn't seem ideal.

Overall, I think they do well in everything, I really think the thing that I like the most is the openness and willingness and the communication that they want to have with me but if I were going to indicate one area that could be improved it would be with the schedules of their folks. Sometimes one person doesn't know what has happened with regards to my loved one, to be able to explain something to me and maybe it is communication between them, I don't know, but I think if there was some way where they could ahve better systems in place for keeping track of things or what's been done on a different shift or a different day. But I have been very pleased with the people here, she seemed to have settled in and adjusted pretty well. It's a little smaller, and of course I can't compare any kind of individual attention she might have gotten at one place versus another but I felt like in the small environment she would get more one on one attention.

My dad has since passed away, he didn't die here but he started to feel dizzy and they took him to the hospital in the ambulance, no one went with him, but I don't think that's something they're required to do. I've since seen something on TV about Emeritus and it's a big corporation and the picture they painted of Emeritus wasn't pleasant. My experience with them was they did everything that was expected of them. My father's stay there was all about cleanliness but no one's perfect. I'm not sure what they could improve on, everything I saw about them was fine, mostly I was just happy that he was out of my mother's hair and that he was someplace that I didn't expect him to ever leave. He wasn't in palliative care because he wasn't diagnosed with anything, he wasn't strictly speaking, palliative, but it was like that for me. One of my biggest things was my mother was running out of money and from my point of view, the only things that really mattered was to find something that wasn't like 5,000 dollars a day, this place was much cheaper so you could stay longer.

My mom was here after she fell and fractured her hip. I thought they were very good. I was satisfied. They were more conscious - they put pads around the bed like what you would use if you were doing gymanstics.

This is our second choice

Visited Jenni-Lynn July 12. The residents were eating. Was not able to meet with Ms Beverly , although I was given a tour. One-floor, nice layout and the staff members were very cordial.

We had a lovely tour; and enjoyed lunch with the residents who recommended the facility wholeheartedly.

PRETTY NICE

We toured during covid, so it may have had some impact. But we felt that the facility was stale and there was not a lot of people around or things going on. My loved one is very active so we wanted a place where she would have a lot of activities to do and people to socialize with.

Physical facilities are good. Costs are competitive. Manager and direct staff are good. Floor staff is average at best. Some are very good; some are extremely poor. Issues are lack of communication between floor staff and management, and visitor support. We have waiting 10 minutes for floor staff to let us into the building.

Not a good fit for my loved one.

Brookdale is a good assisted living facility. It would be great if it had a full staff. It needs two nurse assts. 24/7. Our receptionist Carolyn Dotson is exceptional. Laura, our Program Coordinator is outstanding. Our dining staff does an excellent job.

We looked here. It's nice, if you can afford it. Their services are all a la carte, and it adds up fast. They don't accept Medicare or Medicaid. It was clean and really nice, but expensive. I can't really rate the care services, or the activities.

Daniel island wasn't as bad, but drive time for family was a challenge. However, these roles (the general staff) are demanding. Not sure I could do it. I am no nurse. But the social interaction is really important. The physical and occupational therapy, access to physicians, etc... was a plus. Adhering to a schedule (meals, etc.) is important. Both locations provide those elements. But I challenge you to make everyone happy all the time.

We liked the size of facility and the friendliness of the staff. We disliked management overriding the food services order without notification. One statement I overheard was that we didn't require the quality of food ordered. That was our problem with the food service the quality was poor and no consideration for diabetics which accounted for about 60% of the residents. There I used pre cooked meals to support my meals. Charges continued to climb even when Director who recruited had told us in August that there would be no increase costs due to a profit. Within two months my rate increased by 10%. There were no improvements implemented. I was very disappointed with corporate with these changes that were not included in my contract. There many other instance where they continuously overridden local management. This led to qualified constantly leaving their employment. Bluntly stated, the landscaping was just glorified grass cutting service. I supplemented by purchasing blooming flowers which many residents acknowledge their joy for my contribution . We are older but our quality of life was not much concern of corporate management. Other facilities in the area do a better job in the above areas with little very much difference in cost. I am no longer at the Oaks due to decisions made by corporate management.

My husband's parents were there for about two weeks. The food wasn't much and they seemed very under-staffed. Activities were seldom happening and when they were, they were pretty underwhelming -- the "creative art activity" was unguided coloring with markers, for instance. My in-laws were ready to relocate as soon as their respite ended. The residents were sweet but the facility simply wasn't all it was cracked up to be.

My loved one was briefly a resident at Village Cove Assisted Living for respite care. I loved the staff. The rooms were a little small and the biggest complaint that my loved one had was that the food was not very good.

We toured the Oaks at Daniel Island when searching for an Assisted Living facility for our loved one. This facility was okay. The staff at this facility was nice. However, we weren't sure this was the best fit for our loved one. We also noticed a smell during our tour, but the facility looked clean.

Last week of my loved one's life she was brought back from hospital on a Monday. I came to visit Tuesday, she was soaking in her urine, even pillow was soaked, she was freezing and could not move. Someone had brought her breakfast but did not check her. She died several days after the urine incident.

Based on our tour experience, I would not recommend Jenni-Lynn to others. The facility looked old and run down and needed major updates.