Premier Senior Living, LLC

They're trying but there are things that I wish were different. It's a smaller, newer facility that just isn't as good as the last place she was. Of course i'm not going to get all the same things because I'm paying less here, I realize that, but there seems to be no where for me to go with her when I go see her. She is in a semi private room which is only big enough for two twin beds and two chests. You can't even put a folding chair in there. There's just no room. If she's not in her room she's in the dining are or they're lined up outside the dining room. There's a large room with the TV but I have to take her out of the memory care unit to get there. They've changed the code and they wont tell us what it is so you have to find someone to open the door. I know they have their reasons but it's a pain in the neck. I'm hoping that changes. My main concern is there is nowhere for the two of us to spend time together. There's the front porch on the rockers (but it's not the right time of year for that) or the main lobby which is not private. It's not what I was used to. The people are very nice and their mood is always good. They seem to treat my mother very well. I don't think they're doing anything really wrong. She seems to be eating well. I don't have any earth shattering complaints, but I do wish some things were different.

A nice small community.

More of what dad is looking for - 2 rooms; offers sliding scale for insulin. Must provide furnishings {bed/bedding/towels, lamps, tv, phone, night stand, etc)

Nice,clean. Mail not secure.

2200.00 price, but basic service only, no medicaid

TOURED FACILITY AND IS ONE WE ARE CONSIDERING.

Older residence. remodeling in progress. No odors, elders seemed calm and content. Staff nice. Not too many people. Bright colors. Individual heat/cold settings. Small kitchenette. Chef.

Sadly I have not good things to say,Intially things were good but there has been many staff changes and not for the better, My Aunts clothes disappear all the time ,her diapers ,toothpaste etc disappear ,her clothes are all shrunk .i buy new clothes each time I visit and nothing is there when I come back . There was a good activities director [name removed] who organized many outings etc but she has gone,No nail outings anymore.

I have visited my ex husband there and I have found it wanting. My son and his wife have too. My have complained that they go over there an he has not been showered, his nails are too long, hair is not done, and he has not been shaved. I was there a couple of weeks ago and I was not pleased. The director of the place as just left this past week so I don't know how things are going to go from here. They say they ask him and he won't shower. If you're paying for that care, then you shower him. He needs to have better than they are giving him as far as I'm concerned. One of the reasons that Jenni-Lynn was chosen was because of the price.

Staff is friendly when you are looking at place but things change once you sign and move loved one in. They don't have activities like they said they would have. The rooms have showers but they don't seem to use them but instead take them to a room they use for everyone. This wasn't something they told us. Also they didn't take care of loved ones toenails or fingernails which we had signed up for and asked them to monitor. I wish I had known more when I was looking. It is such a hard time and you do your best. These places tend to make everything look great when you visit but change after your loved one is there and you are signed up. Make sure to visit different times and when they aren't expecting you.

We toured with Jenni-Lynn and the residents were more like assisted living not independent, they needed a lot more care. And the décor was very dated. It was depressing.

I had a scheduled tour at Jenni-Lynn, but no one was there to greet me when I walked in the door. I waited about 15 minutes. Still no one came to see what I needed, so I had to go find someone to help me. The man who ended up giving the tour didn't even invite me to sit down. He talked with me standing up the whole time, which I thought was odd. I had to ask to see a room. The facility was much older than others we looked at. It just wasn't the place for us.

Nice community and good pricing. We thought it could use a renovation.

Jenni-Lynn was the first place that I wrote off immediately. The facility is very outdated and needs a lot of renovations. It also just smelled like an old folks home. It was not going to be a good fit for my loved one.

My mom was only here for ten months . She was there during the lockdown and staff came to work with Covid and were not practicing safety measures. I’i can’t recommend village cove . Very dated and dirty. Director is a total incompetent. Very unfriendly and not attentive to the needs of the families. Their nurse practitioner was amazing . Staff was difficult to reach and over worked and under staffed.

I would say to find another community for your loved one. We ended up moving our loved one out of the community. There was personal property stolen from our loved one. The staff didn't inform me of a change in medical condition. The communication between the community and families wasn't what it should have of been. My loved one's hair was cut by another resident in the community.

We look at this facility a year or two or ago a parking is an issue and narrow hall ways

My mom has her days when she likes being here and other times she needs that extra encouragement so that she does not just stay in her bed all day. Sometimes my mom's memory is an issue and the staff is working with her and us to make sure she gets the care or help she needs there. She does like some of the activities there it's just getting her to take part and she does enjoy going to the dining room with the other residents. One thing we really liked about this community when we did our tour was that they were up front about the fees and volunteered additional information about letting us know that they would alway inform us off if there were any additional fee that could arise due to our mother's care.

My mom is okay living her but we are not satisfied. She is wet a lot and that is a big concern for us. They need to change her more frequently.

Since Brookdale took over from Emeritus, several trusted staff members have left (don't know if this was by choice or if they were let go.) Transition period continues after well over 6 months. Staff is short-handed, meals are very inconsistent, with meager portions becoming more and more common. Nursing assistants end up serving meals and helping in the kitchen. To top things off, they are raising their rates as of January 2016. After more than two years, we are looking at other options.