Premier Senior Living, LLC

St Ives has a caring and diligent staff that carefully monitors seniors with memory issues. They communicate well with guardians and family and have done an admirable job protecting residents from the Covid pandemic. It was the caring of strength of the staff that earned our business and I can recommend them very highly to you and your family.

I would like to tell a great success story, regarding my 93 year old Mom's progress since breaking her leg in Jan this year. Going from independent living to the hospital for surgery, to a rehab facility and ending up at Ivy Hall Assisted Living the end of Feb. When she first got to Ivy Hall, she was on a catheter and could not put weight on the leg she broke until March. She required 3 aides to assist her during that time. Once she was able to put weight on that leg, she started going to [name removed], the PT person at Ivy Hall. [name removed] got Mom to eventually walk again. As she continued getting stronger, she required less assistance from the aides and is now down to one aide a day, which helps her with her shower and getting her bra and top on. Mom has difficulty with this due to both shoulders being dislocated. Her goal, all this time at Ivy Hall, was to get stronger and walk well so she can move back to independent living. I have to say I'm nervous about this move, since she's being so well taken care of at Ivy Hall. But my Mom is a very stubborn woman and when she gets her mind set on something, there's no changing it. So I would like to thank all the staff at Ivy Hall for the wonderful job they have done while Mom was a resident there. I would recommend this facility for anyone out there having to make a decision regarding their loved ones.

If you want a home for your loved one this is it! The atmosphere is welcoming and the staff can’t be beat. They genuinely care for each resident and strive to make sure all of their needs are met. They serve a wide variety of food and it is delicious! They offer enough different activities to ensure everyone has something to choose from that they will enjoy. Holidays are celebrated with gusto including special meals and decorations. The staff have went above and beyond to protect the residents during this pandemic and still was able to maintain a sense of community.

Have had a family member at Village Cove on Hilton Head for two years and am extremely pleased with the community director, nursing staff, maintenance manager, and community care givers. I have recommended Village Cove to personal contacts and do not hesitate doing so. The staff is very caring and personable with the residents and responsive to family inquiries/needs and keeps family members well informed. Hurricane evacuations have been well planned and executed and the staff has handled the difficulties associated with COVID in an appropriate and sensitive manner.

My 92 year old Mother has lived at what is now Village Cove since the day after Labor Day, 2014, and loves it! She says the food is “always good and never greasy”. She also loves all the staff over the years, and said ‘Big [name removed]’ makes her happy when she hears him singing as he’s walking by. She is convinced he can fix anything and truly keeps the place running well. She especially likes the fact that now the staff can call the residents by their first names and it makes her feel like they’re family. She actually just mentioned that today when I visited. And she really thinks that [name removed], the activities director is so sweet and nice and makes the days fun. I never worry about how she is doing because I know know they take great care of her and I truly appreciate that, especially during these times!!

The team at Village Cove have been extremely helpful from the initial meeting, through move-in and my dads first month. Great communication both email and via phone. Super friendly and willing to assist in any way.

My father lived at Medlock Homes in Decatur. It was referred by A Place for Mom. We did not live in State so this was a big decision on our part. Best decision we ever made. He always felt comfortable. The place is so clean and all the staff makes you feel welcome when you come. For my father it was like living in a home and not a hotel, he never complained. I can't recommend them enough.

I have been very pleased with the care my loved one has received at Brookdale. The staff really goes out of their way to make the residents comfortable and respected. I go there pretty often, so I feel confident of her care. I would recommend Brookdale to anyone looking for an assisted living residence to trust.

My loved one is a new resident of the memory care area. I have been pleased with my loved one's physical care, a challenge because most there need a lot of assistance. I wish there were more attempts to engage residents in activities both physical and cognitively. The RA's however, for the most part have been very caring, smiling and laughing so important to all.

From what I saw in my tour, this is a lovely facility! It was beautiful and the people there seem nice. In the end, we did not choose it simply because of personal location preferences, but I would have been very happy placing my loved one here!

My friend has been living at Brookdale for over a year and I continue to be impressed. The staff have gone above and beyond in helping resolve any problems that have occurred. From the executive director, nurses, resident assistants and other staff, I get a genuine feeling of warmth and caring and all the residents seem to be well taken care of, I know my friend is. Activities, day trips, exercise groups, family nights, and even a committee where residents can voice any concerns they have add to Brookdale being the place my friend wants to stay. I am there at least twice a week so have had several opportunities to see interaction with staff, residents, volunteers and family members. My friend has told me on several occasions that she feels like they love her like family. That, along with the overall atmosphere of Brookdale gives me much relief in knowing my friend is safe and happy as possible.

After much research, we decided to put our Grandfather here. Amazing people. Warm, friendly everything you need for them to be when such a hard decision is being made.. Really nice place and lots for them to do. A blessing for my family!!

My mom moved to the Gardens of Statesville a few weeks ago and has been warmly welcomed by the community. I am very impressed with the friendly staff, the variety of activities, and the clean environment.

This was more of what my mom was looking for. It was more independent than Oak Park Retirement and it was a very nice place. My mom would get her own house with a garage, but the kitchen was not the best it needed some work done to it. She would choose this one over the Oak Park except it was too far away for her convenience.

It was an easy process to get her enrolled in there. They were very helpful. She complains about the food. She says the portions are small and it comes out cold. The nursing staff and the technicians are very helpful and very nice. Some of the waterpipes broke and they reacted immediately. They are right on top of things. It's bright and cheery. I don't get the hospital feeling in here.

We have since found residency at Revela at O'Fallon, which is night and day better. I do recommend Revela at O'Fallon. They're expensive, [removed]/mo, but they actually do what they advertise. First, the place is like checking into a nice hotel. The best thing for me is that they keep Sharon engaged all day long. At Revela, they serve meals and residents get choices.

I would highly recommend the facility to anyone and have recommended them to several people, including going through A Place For Mom for assistance. They try to make each patient feel welcome and included in as many activities as that individual can do. The facility is well maintained. Offer such amenities as a hair salon on premises. However, I will say that to receive regular updates in regards to patient's medication's the family/caretaker must be proactive about that.

My loved one made steady improvement during a stay at The Grove of Oak Ridge. With the help of physical therapy, he was able to return home after a short stay.

It ended up being much nicer than I expected and I chose it to be the place for dad to live. The staff is very friendly and the facility is clean. There is always a full calendar of activities. Recommend!

1. Overall experience: 3 to 4 Overall, clean facility, most of the staff are great (a few do not need to be there). On the fence if I would recommend this facility or not. Mainly giving this score due to inconsistencies. 2. Cleanliness of the facility: 3 3. Friendliness: 4 4. Quality of care: 4 5. Administrative Staff: 3 6. Food: 2-3 (used to be better in the beginning, bigger portions, quality was better. Also I keep in mind a lot have restrictions in thier diet and it's hard to cater to each resident. So...... 7. Activities: 4-5 8. Value for the money: 3. All depends on the room and level of care that you need. It gets pricey fast--but most Senior Living places are that way.