Premier Senior Living, LLC

We would highly recommend Jenni Lynn. Our mother is very happy there. The only problems we have seen are staff turnover and sometimes a shortage of staff. We picked it at the time because it was close to family and it had a comfortable, homey atmosphere.

I mostly used Harbor Cove for respite care. In Jan 2024 contracted for full time. The RN who worked there left in the fall and had not been replaced when my husband passed. I had hospice go there after he started staying full time when I was out of town and could not go myself. During the time he was there they sold their business to Premier Care. I found the administration was difficult to work with because they would not follow through with issues that I presented to them. I would recommend the facility to someone that had attentive friends and family to depend only.

The only concern we have is the fact that after hours it's extremely difficult to get in touch with any staff. We have had some situations with mama that she would call me about a concern and I was unable to reach anyone there to discuss it. However, we could reach the on call nurse who was not on the premises. Housekeeping does a good job, to the extreme that she didn't want them to come clean her room (she is not capable of doing it herself), so they notified us and accommodated by cleaning her room when they knew she would be out at an activity for a length of time rather than trying to stick to the scheduled cleaning times. Daddy is really enjoying the meals and the social interactions at meal times.

We moved him from NHC in Bluffton to Harbor Cove. The staff at Harbor Cove was very caring, which we did not experience at NHC. I wish we'd moved him to Harbor Cove earlier. It is a smaller place, but staff was fantastic with him.

I didn't want my husband to have access to a shower in his own bathroom because I felt that was un-safe. He would have tried to shower by himself. I didn't see a lot of socializing there either and they were 15 minutes late for my appointment. These are the main reasons we did not choose Concord Place.

I compared facilities in the area and although this one was more expensive I felt it was worth it. I would have no problems recommending to others. Reliable. Excellent choice for respite care. Residents seem to like it. It met my needs.

Harbor Cove Memory care was much smaller than the place we were before. And it suited us much better. The staff seemed like they really cared for my father-in-law, not just doing their job. Staff was very personable and qualified. Wish we would have taken him there sooner. Based on the experience we have had so far, we would recommend this community to other families.

We picked this community, because of the convenience to my house, friendliness of staff, general atmosphere, and price. It's been a mostly positive experience. The activities director is great.

I am currently a resident at The Groves at Oak Ridge and things have been very good at this facility. The staff is great! They are all very friendly and helpful. The meals are good. They could be more healthy, with more fruits and vegetables. I would recommend this facility to family and friends.

We picked this community because, of the proximity to my home. It's a great facility. They have trustworthy staff. It's a safe place for mom. I would recommend to other families.

Concord Place was nice and it was the first place I visited. The thing that made me nervous was they had doors to the outside and if Mom had walked out the door, she would've automatically been put in memory care for her safety. I felt that the facility was not very secure so they relied on the residents to understand the rules about going outside. But Mom has memory issues so I didn't believe that she would be able to navigate that situation.

The food is okay. We picked this community because, it is very close to my house, and one of the nicer communities. Any requests that I have, they are quick to respond and meet any needs that I have for my loved one. They are very friendly and nice.

Our loved one seems to be adjusting very well. We're on good terms with everyone there. They're very welcoming whenever we arrive. There's always someone we can speak to if we have any questions, and they always answer us promptly. Someone will call us on the day of occurrence if there's any incident with our loved one. And they have a lot of activities.

I toured with Concord Place and it seemed like a nice facility. They did a good job of showing me around and answering my questions I had. I wish I could just drop in instead of having to make a tour appointment - I feel you relly get to see what it is like if you can just drop in. This facility was more expensive which was why we did not go with them.

I thought Concord Place looked nice overall. However, they did not seem to have adequate staff coverage. Their caregiver to resident ratio was on the low side of the places we toured (I believe they said 2 caregivers for every 50 residents). The facility was also smaller and a lot more expensive than other places we toured.

I thought The Oaks at Evan was nice enough, but it was more expensive and the room was smaller than the place we chose.

Even though my Mom has been there for a short period of time we feel sssooo happy that she has found a wonderful place with good employees that truly care for the customers. For those thinking of placing a loved one in assisted living look no further. I was scared, nervous and filled with guilt. But the staff has eased my fears and calmed my nerves and lifted the guilt. [Name removed] and [name removed] (ALL THE STAFF) are aces??????

We are very satisfied with The Gardens in Statesville, NC. Staff are great! Good nourishing meals.