Premier Senior Living, LLC

Have had a family member at Village Cove on Hilton Head for two years and am extremely pleased with the community director, nursing staff, maintenance manager, and community care givers. I have recommended Village Cove to personal contacts and do not hesitate doing so. The staff is very caring and personable with the residents and responsive to family inquiries/needs and keeps family members well informed. Hurricane evacuations have been well planned and executed and the staff has handled the difficulties associated with COVID in an appropriate and sensitive manner.

My 92 year old Mother has lived at what is now Village Cove since the day after Labor Day, 2014, and loves it! She says the food is “always good and never greasy”. She also loves all the staff over the years, and said ‘Big [name removed]’ makes her happy when she hears him singing as he’s walking by. She is convinced he can fix anything and truly keeps the place running well. She especially likes the fact that now the staff can call the residents by their first names and it makes her feel like they’re family. She actually just mentioned that today when I visited. And she really thinks that [name removed], the activities director is so sweet and nice and makes the days fun. I never worry about how she is doing because I know know they take great care of her and I truly appreciate that, especially during these times!!

The team at Village Cove have been extremely helpful from the initial meeting, through move-in and my dads first month. Great communication both email and via phone. Super friendly and willing to assist in any way.

My father lived at Medlock Homes in Decatur. It was referred by A Place for Mom. We did not live in State so this was a big decision on our part. Best decision we ever made. He always felt comfortable. The place is so clean and all the staff makes you feel welcome when you come. For my father it was like living in a home and not a hotel, he never complained. I can't recommend them enough.

I have been very pleased with the care my loved one has received at Brookdale. The staff really goes out of their way to make the residents comfortable and respected. I go there pretty often, so I feel confident of her care. I would recommend Brookdale to anyone looking for an assisted living residence to trust.

My loved one is a new resident of the memory care area. I have been pleased with my loved one's physical care, a challenge because most there need a lot of assistance. I wish there were more attempts to engage residents in activities both physical and cognitively. The RA's however, for the most part have been very caring, smiling and laughing so important to all.

From what I saw in my tour, this is a lovely facility! It was beautiful and the people there seem nice. In the end, we did not choose it simply because of personal location preferences, but I would have been very happy placing my loved one here!

My friend has been living at Brookdale for over a year and I continue to be impressed. The staff have gone above and beyond in helping resolve any problems that have occurred. From the executive director, nurses, resident assistants and other staff, I get a genuine feeling of warmth and caring and all the residents seem to be well taken care of, I know my friend is. Activities, day trips, exercise groups, family nights, and even a committee where residents can voice any concerns they have add to Brookdale being the place my friend wants to stay. I am there at least twice a week so have had several opportunities to see interaction with staff, residents, volunteers and family members. My friend has told me on several occasions that she feels like they love her like family. That, along with the overall atmosphere of Brookdale gives me much relief in knowing my friend is safe and happy as possible.

After much research, we decided to put our Grandfather here. Amazing people. Warm, friendly everything you need for them to be when such a hard decision is being made.. Really nice place and lots for them to do. A blessing for my family!!

My mom moved to the Gardens of Statesville a few weeks ago and has been warmly welcomed by the community. I am very impressed with the friendly staff, the variety of activities, and the clean environment.

This was more of what my mom was looking for. It was more independent than Oak Park Retirement and it was a very nice place. My mom would get her own house with a garage, but the kitchen was not the best it needed some work done to it. She would choose this one over the Oak Park except it was too far away for her convenience.

It was an easy process to get her enrolled in there. They were very helpful. She complains about the food. She says the portions are small and it comes out cold. The nursing staff and the technicians are very helpful and very nice. Some of the waterpipes broke and they reacted immediately. They are right on top of things. It's bright and cheery. I don't get the hospital feeling in here.

My 92 year old mom has been there for a year. She feels seen and loved by the staff for the most part. She enjoys breakfast and dinner with her table mates. She opts out of lunch because she'd rather eat cookies for lunch. She crochets everyday and as a result doesn't take advantage of very many activities unfortunately. But the activity offerings seem nice. She's content there and loves her private room. The only thing preventing me from giving a 5 is that the price was raised a few months into her stay.

Visit, tour rooms, talk to staff, visit dining room. I would definitely recommend The Groves. Staff are friendly and very caring.

I would give Rivercrest Place 4 for overall rating but 5 for all of the subcategories (eg, friendliness, cleanliness, etc). Maintenance is not responsive to requests and they need to be submitted numerous times.. Everything else is great. My MIL is very happy.

The staff members were very attentive to my mom. They had great attitudes. We very much liked the staff to patient ratio.

With health care things could always be a little better. Prefer our names to not be disclosed. Overall a good experience for mom but like I said there is always room for improvement. That would be for any facility or even hospitals. I have learned alot through all this and hope we don't have to face it again.

We chose Jenni-Lynn because of the nice location. Quiet neighborhood located conveniently to grocery and dining. Within our budget. Very kind and personal staff. 4 of the nurses attended my moms funeral. They were in the middle of renovating the facility during part of her stay there.

We had a warm and inviting first impression of Concord Place. The med staff and support staff are all very friendly and seem to be interested in my mother's care. I am glad that my mother has made new friends and seems to feel at home there

The staff is very responsive, if I have questions they are answered immediately. If the staff does not have an immediate answer, they will make inquires and respond in a timely matter. They seem genuinely concerned about my family member and assisting the entire family in making this change in her life be as smooth of a transition as possible. They are very patient and kind and I feel good that she is living at Concord Place. Putting a family member in an assisted living environment isn't an easy decision but I'm glad we chose Concord Place and I would choose them again. I think the concern for patient care starts at the top because I have often seen the administrative staff interfacing with the people that live there as well as with their families.