Premier Senior Living, LLC

It is a very difficult decision when and where to place a loved one with dementia. St Ives is a relatively small facility so you always feel like your parent is cared for properly and respectfully. The facility director and all the staff always seem to know what is going on with the residents and are always willing to answer your questions and help to ease your concerns.

My mother has now been at St Ives Memory Care for a year and a half now and it only keeps getting better. Compared to the other facilities that my mother was in, St. Ives is better run, cleaner, and more concerned about the individual resident. We are there once a week and have observed her care first hand. We always come unannounced and have always found her to be well cared for. She is always in good condition with a clean room. The food looks good. The staff knows her name and interacts well with her. The staff director, [name removed], is an absolute gem. She knows her staff very well and she knows exactly the condition of my mother.There seems to be genuine care and concern from the staff, which is especially good given that memory care patients are not easy to deal with. The staff handle the covid regulations well . The cost is very reasonable. Even if we paid double or triple what we do now, I would still prefer St Ives. It is truly a find for memory care units.

I would tell others that it is worth looking into for your loved one. The price is attractive. The staff is friendly and accommodating. There are bingo, games, church, social events, and more for activities for the residents to choose from.

What has really stood out to us is the training of the staff members, they are very knowledge in this field. This population of elderly individuals in memory care need that extra care which is critically important and they do a phenomenal job. When our loved one first moved in, he became very fixated on chicken wings, and so for the first few weeks the kitchen staff made sure he received chicken wings with his meals for lunch and dinner to help ease him into the transition. Now they have moved him over to the regular meals and we just really appreciated that gesture. Also the male care gives are premium and important for our loved ones transition and we are just overall very pleased with where we placed our loved one.

Our mom has been at St Ives Memory Care since March of 2020. Their protocols have kept Mom safe and healthy during these unprecedented times,. The consistency of staffing and the Directors leadership have been exemplary. The Director adheres to strict care protocols making the residents care and safety top priority. The staff follows the Directors protocols and are always caring and professional with the care of our Mom and listen to any concern we have. The meals are prepared with care and always the right temperature. There is always ample staff at meals assuring all patients are fed in a timely and caring manner. The activities are well thought out and Mom enjoys them when she isn’t doing her daily crossswords. The rooms and bathrooms are kept clean at all times and Moms cloths are cleaned regularly. Mom is always clean and well cared for and speaks highly of her care at every visit. It’s not home - although St Ives Memory Care is the next best thing to home for our Mom.

We are very happy and pleased with the cleanliness of the community, the staff members and care services are exceptional. The meals and dining services are very good. The activities are great, our loved one is really involved.

The food is very good and they have a great variety. The staff is very helpful and friend I would recommend this community to others

My loved one is very happy in this community. The administrator is also great. The community is neat and clean and the staff is very friendly. The food is great and they have lots of activities for the residents. I would recommend this community to others based on my experience.

It's nice and small, so you get to see a lot of the residents. The other residents are happy there and have good things to say about the facility. The director is phenomenal. I go there almost daily, and every time I go she puts on whatever hat is needed for the task at hand, whether it's fixing my dad's recliner or remote, or anything at all. I also have to give credit to the the head nurse. They communicatee so well with me, and I have 100% ease with my dad being there. It was a hard decision for me. But the day-to-day care has been very good. The staff are friendly and very involved with the residents. They've called me a couple of times when needed. I'm very pleased with them. I like seeing their interactions, and they all started calling my dad by his name within a short period of time. It's an older place and needs some updating. The outside is beautiful, but inside the wallpaper is dated and the dining room furniture is dated. The director was starting to talk about renovations, but then that got shut down due to Covid. Everything is kept clean, but some things are just a little older. Overall, it's been great, and I've been very pleased with the value.

We had a loved one here several years ago, and another one now. It's a nice place. It's clean and has a good environment. I feel my loved is secure there, and well looked after. Everybody there is very friendly. They have a lot of long-term employees, with less turnover than other facilities I've been to. They're always asking me if there's anything they can do. My loved one tells me she loves the food. Because of Covid, activities have been difficult. But they're at least trying, and things are starting to open up more. The cost is high, but in comparison to everything else, it's right in line.

The community is very clean and the friendliness of the staff members are exceptional. They are taking great care of our loved in in assisted living and really making sure she is comfortable. We have heard no complaints about the food, and if there is something the residents don't like they are flexible and accommodating and will make something else. The activities are coming back, and they handled the covid situation extremely well/ They kept the residents engaged and are now taking them on weekly bus tours. We also think the value for cost is great.

the community is doing very good but I will tell you to always pop in unannounced and see how they are doing. The community is very clean and neat. I would recommend this community to others based on our experience.

We toured this community and it was very nice. The staff was very friendly and they answered all of our questions. the only issue was they do not have a memory care unit.

I went from always worry about my loved 24 hours a day to not worrying at all. Communication between the staff and our family has been good. They keep us informed and up to date. I would recommend this community to others based on my experience.

They're wonderful. There's a sense of security and peace knowing that your loved one is being seen to as a whole person and not just a person in a group. Their individual needs seem to be important. The staff is exemplary. They know your name. They recognize your voice when you call on the phone. And they make you feel important. It's very clean there, and there's a pleasant scent, which really struck me since a lot of time in care facilities that's not always the case. It feels like a well kept home. They're always responsive to care needs. There was one incident where my loved one needed some attention to grooming- some hair removal from the face and nail trimming. But as soon as I asked, they took care of it right away.

I am so happy with the choice of community we picked. It is a smaller community, this allows the staff to give more individualized attention to the residents. They know who I am and who my loved one is when I call. The apartment for my loved one is big and bright. The community is currently going through an update of decor.

They have been very kind, very friendly, and very accommodating. Anything I've asked for they've given. It's been a little bit difficult with Covid, but they just opened back up for visiting. Going up to my loved one's room, it's just a very nice environment. The care here has been wonderful, better than I thought it would be. There has been consistent staff for the memory care unit, and they're wonderful to my loved one. The food looks and smells really good - one day I saw a big juicy cheeseburger, another day it was ham with mac and cheese, cauliflower, and sweet potato casserole. I've seen a monthly activities calendar posted. Today there was an egg hunt, and they offer things like bingo, movies, etc.

Due to the covid restrictions the activities were pretty minimal, and we did not get much feedback about the meals at the facility. What we did like about the Rivercrest is how nice everyone was, they were just super. Also we knew the administrator before coming to this community, and that made the transition much more easier and a really good experience.

The Perfect Place in the City of Decatur for your Love Ones to Live Nestled in and hidden amongs the trees is a wondeful fine place with excellent customer service from the manager , medical staff, chief, maintenance, and support staff is Medlock Gardens. a wonderful palce for your love ones that has daily activiries, comouterroom, salon, outside garden with firepit, art and crafts, along with weekly movie night served with popcorn.

The grounds of the community are very pretty, and the staff members are very friendly. We have not seen the meals they serve the residents because of the covid restrictions but our loved one does sometime complain about the food, and we are also unsure if they are offering any activities at the time, our loved one has not mentioned anything.