Premier Senior Living, LLC

The community is always clean and there is no smell. The staff all really seem to care about the well being of the residents. They do have activities available for the residents to participate in. We do feel St. Ives Memory Care is a good value for the price.

All the common areas were very clean and there was never any odor; everything smelled fresh. The staff was always very personable with me as well as with my mother. Even when they didn't know I was coming, they were all very kind. I saw some residents get upset with the staff and even then, they remained kind. The care giving staff did a good job with communicating about any concerns or if anything went on that they thought I should be aware of. They were good with my mother's care. Great staff!

My 95 year old mother has been in the memory care facility since the end of February. From the moment we first visited the facility to this day the staff has been extremely helpful, kind, and compassionate to the family and my mother. Mom wants for nothing. They watch over her and care for her with professionalism, kindness, and empathy. She is cared for nutritionally and physically. During the COVID isolation the staff has done everything possible to keep us in contact with her either by Skype or helping to set up a device in her room that allows us to video chat with her. If I call, and I do often, for help on any way they respond quickly and efficiently. Mom knows that if she asks for something they will take care of it. It does not help to name names who is helpful there because everyone I have dealt with does whatever they can to care for mom. Putting mom in a memory care unit was very hard but Concord Place took a lot of the sting away. God bless them and thank you all from [name removed] and her family.

They clean my mother's room regularly. Additionally they have had zero cases of Covid-19 in the community. The staff is great and have even been letting residents use their personal cell phones to FaceTime us and have gone above and beyond to maintain the safety of the residents. Concord Place is a very good value for the price. They are good about keeping my mother engaged by letting her engage in various activities around the community.

The best move my wife and I could have made. Having trouble with stairs and ramps we love the all on one-floor plan, wow what a place. The concern, love, and care we are getting is godsend. My wife's dementia and falling got worse so she is now in the memory care unit and I can see her at any time I wish. The care of staff, top to bottom is great. Cmon over and see yourself.

I feel so lucky to live in such a wonderful place, especially during this Covid-19 crisis. The staff is doing a great on in keeping us all safe and well. The food is always good, we have many recreational opportunities, the nurses are exceptional and the staff is all so friendly. I wish all my friends could join me here.

I have lived here for four years and never regretted my decision. I toured several area facilities, but this was my pick. I liked that it was only one floor so I didn't have to use an elevator. Also from the moment I walked in for my visit I felt at home. Very comfortable and wonderful staff. I was on a waiting list for 6 months and was thrilled to finally get my apartment.

I am so impressed with how caring and pleasant everyone is here. The staff is always friendly and very compassionate in all they do. I was hesitant about moving to an assisted living and leaving my home, but now I'm so glad I made the decision to come to The Groves. It is a wonderful place to be!

Wonderful facility with caring staff. I have always found the residents to be happy and healthy. It is a very active facility with lots of programs for them to enjoy. I would recommend The Groves at Oak Ridge to anyone looking for a safe, caring, and fun place for their loved one.

Concord Place does a real good job. The staff are nice and very friendly. The price is reasonable. The food is good. I chose Concord Place because when I went to visit, the facility was nice and is was very clean. The staff really seem to care there.

Mom has been at St Ives for 4 months. We chose this place because of the staff and they continue to exceed all our expectations. The staff really seems to care about the residents and mom receives a lot of attention, love and respect. Based on mom's health when she was admitted, we were not sure she would be with us very long. After a few weeks' adjustment, she is now thriving and really seems happy there. She has a big room all to herself with a decent size fridge & microwave, and we bring snacks and drinks which the staff makes she she eats & drinks. The food in the dining hall is also quite good! It's also nice that they have a secure outdoor courtyard that is open to residents and family. We could not be happier with our selection of St Ives!

Also, a beautiful place, and lots of activities! But again, the cost is prohibitive My mother, and us her children do not have an extra $1500 a month to cover her living here.

The woman that gave us the tour was very knowledgeable and friendly. Other staff we spoke with were also very friendly. Everything looked very clean and tidy. Interactions with residents were very positive.

My brother came to Ivy Hall four months ago after two years in another assisted living facility. We have noticed a big improvement in his mental condition and general mood since moving here. He has stopped using his wheelchair and now uses only a walker. His room is bright and cheerful and he no longer complains about the food. He says the caregivers and other personnel are 'smiley' and seem happy to be working here. The maintenance fellow has gone far out of his way to help us get the TV system set up and working, even giving us one of his own cables when ours was missing. The building administrator has been available to talk with us about some of the doctor's unusual medical instructions. We are very pleased with Ivy Hall.

The staff and the community at Ivy Hall are exceptional. The family orientated atmosphere makes you feel right like a family. If you are looking for place for your loved one, this is the place. Well Done Ivy Hall !!!!

Our family loves the new Executive Director. [Name removed] has brought a positive vibe to Ivy Hall. Great job!!

My mom just moved in and she is very happy. She is particularly happy with the meals and caregivers.

Highest marks to Ivy Hall and their coordination with Hospice to Care for my mother. She had an unusually fast decline - moved in on a Thursday, went under Hospice Care that evening and passed away on Friday evening - a resident for 30 hours. I couldn't have asked for anything more in terms of attention or compassion.

I am very thankful for the caring and professional staff who take care of my dad.

My mother moved in 2 years ago and can't stop talking about the fantastic caregivers. We are very satisfied. Great care, fun activities and delicious food. We also love the new managers, they are great at what they do. They seem to be very caring and dialed in.