Premier Senior Living, LLC

My Mother moved into Ivy Hall in June 2019. She enjoys the activities and she mentioned the camaraderie she has developed with some of the residents. The staff is responsive to her needs. Ivy Hall has worked out great for her and our family. During the COVID-19 restrictions, I believe the staff has done a good job to help the residents and families through a very, very difficult time.

We would like to highly recommend [name removed] and St. Ives Memory Care. [name removed] is the Director of care at this memory unit facility. Almost a year ago, we were in search of a memory care unit for my wife's mother. The previous facility my mother-in-law resided in itself was nice, but there was little management and supervision of staff. Given that we were looking for a placement that potentially could be five years or more, we carefully considered our alternatives. We visited 10 homes and evaluated them in terms of quality of care, condition of the physical building, overall management and supervision, cost, and location. Bottom line, we asked ourselves the question if could we live at this facility. After all our visits touring the different memory units, observing interaction between staff and residents, and talking with both management and caregivers, the decision was clear-cut. St. Ives Memory Care in John's Creek was far superior to all the others. The only other one we liked was $2000 more per month. The St. Ives physical plant is nice, not fancy, but very well kept up. The staff was very attentive as we observed during a two-hour visit. But what truly made the difference was the Director, [name removed]. She runs a very tight ship which at the same time is highly attentive and caring. Everything was very clean. The staff was very hands-on with the residents. The staff was all in the dining room during the meals. During my entire visit, I did not see one staff member on her or his cell phone, which was the hallmark of the previous facility we were leaving. [name removed] is an RN and knows the memory care business. Whenever we called, prior to the pandemic, she always knew about the condition and care of my wife's mother. [name removed] locked down the facility early, which probably prevented many deaths. [name removed] is attentive to even the small details. When we were moving my wife's mother into the facility, I noticed one of the closet doors was off its track. I mentioned that to [name removed] and it was fixed that afternoon. Also, during this pandemic, [name removed] dedication to her residents has given us peace of mind when we could not visit. I really can't say enough good things about [name removed] and St. Ives. Both have not only met but far exceeded our expectations. We highly recommend St. Ives Memory Care and it's fabulous director, [name removed].

My Mom was very happy here. The staff , food, activities, size of St Ives ,apartments and grounds are wonderful. Most of the staff has been there a long time. Everyone greets you. You feel like family. They were super helpful with transitioning my Mom’s care levels. We had some bad experiences with two other places and feel blessed to have found St Ives Memory Care in John’s Creek Medlock Bridge Parkway outside of Atlanta, Georgia.

My Mom had been in several assisted living and then 2 Memory Care facilities. We thank God for referring us to St. Ives Memory Care in John’s Creek, GA. This was the ONLY facility that did exactly what they promised. The staff there was like part of our family. The food was good, they have wonderful activities, and plenty of outdoor space. The staff was always responsive when we had a question. There was never a lingering odor from resident’s having a bathroom related incident. The family was always included in holiday activities. All of the other facilities said they had all these things but they did not! I recommend ST. Ives Memory Care to any one I meet that I hear talking about their elderly parents. They deserve recognition for all of their hard work and for how much they care.

My mom lived at St Ives for almost 2 years. The compassion and care that the staff provided was truly amazing. They treated her like family and for that I am eternally grateful.

The staff works hard to create engaging activities and outings for the residents. I experienced this pre-Covid when able to spend time in the community on my visits from out-of-state. Their caution during the pandemic has been exemplary. Though unable to visit for the last six months, I believe the workers did everything they could to give the residents happy days. As far as I can tell, my mother's condition has not deteriorated. Many people under quarantine conditions regress terribly; I am grateful that the staff at Rivercrest have been able to keep my mother engaged.

My mother-in-law has lived in this facility for several years. The staff is very caring and helpful. She doesn’t want to live anywhere else!

My mother-in- law has lived at this facility for several years. The staff is very helpful and caring. She doesn’t want to live anywhere else!

Rivercrest Place is a great community! The staff is fantastic, many of which have been there for many years, and the residents are well cared for and happy. Paducah is lucky to have a community with the excellent level of care that this community offers. Even with name changes, the care has never changed. This is a GREAT community!

The Village Cove on Hilton Head Island is a wonderful facility for your aging loved one. From the kitchen staff preparing tasty entrees to the nursing staff providing constant nurturing care, this facility is top notch. The knowledgeable staff is a special group of workers. They not only make the residents feel special each and every day, but they challenge them when they can with daily activities. Finally, I cannot emphasize enough, every resident is treated as if they were family.

Village Cove has a very accommodating staff. They went the extra mile to assimilate my sister into their very caring facility. Her room is charming and she feels right at home. I am very pleased with the service, food and cleanliness. I recommend Village Cove to anyone who needs a facility for themselves or for a loved one who needs extra help and care with their daily routine.

The staff at Village Cove is very responsive and friendly. My mom's been there for over four years now and is very content with her "extended family". Hats off to them!

Very respectful and caring staff. They communicate with families well during this pandemic and are so accommodating for window visits and FaceTime. One of my parents has been living there for 2 years and when my other parent needed more help she was happy to move to Village Cove. They treat relatives of their residents like family too. They know the special likes and dislikes of their residents and make sure they are accommodated. I am very happy my parents are living at Village Cove.

From Day One the staff at Village Cove has gone above and beyond their responsibilities to ensure that my father has the best care possible. From helping him transition to their community from his former residence, to arranging safe and timely transport to doctor appointments, to providing flexibility when it comes to monthly payments, to working with him on his medication regiment, Village Cove has done all and more. Visiting their community on Hilton Head and being afforded time to meet with the executive director and other staff members has also granted me and the rest of our family a huge peace of mind.

I have lived in this community for a year and a half. I am happy here. The staff and assistance are good and kind to me. I am happy that I chose to come here.

I like it here very much. We are treated so wonderfully by all staff. They really love us here and take such good care of us. I feel very fortunate to be here at The Groves assisted living.

I am very satisfied here. The food is good, we do many fun things and I've made a new best friend and we enjoy our days here at The Groves. I couldn't be treated better anywhere. I love it here!

I couldn't ask for better. They treat you like family here.

Before and since I joined The Groves at Oak Ridge, I've greatly appreciated their efforts to make everyone feel comfortable and happy here. The staff seemingly makes everyone effort to support and help us adjust, and care for us like being home. The nurses and waitresses are friendly, caring, and try to tend to our every need. Custodial help is friendly and accommodating. I am happy here after 2 years, and I would make the same decision again.

They are perfectly conducive to the care my mom needs. The bathroom she has in her room is very accessible, as well as plenty of room for all of her belongings. The rooms are kept very clean. My mom says the food is great., what food is hot and always hot and what food is cold is always cold. What stood out to us most was the ability the community had to work with us with our financial needs and the specific care my mother needs. The staff is exemplary and cares for your loved one as good as or better then you would care for them at home.