Assisted Living
Memory Care
Independent Living
Senior Living
Sign in

Pinnacle Senior Living

Get personalized guidance

For pricing & availability

Learn about the culture of compassion that Pinnacle Senior Living brings to each of its 56 locations, including Best of Senior Living Award winners. With independent living, assisted living, memory care, and respite care options, potential residents and their loved ones can find their senior care solution with Pinnacle Senior Living. With an average rating of 4 out of 5 among 1,408 reviews, residents can expect top-of-the-line amenities and care as well as innovative services. Pinnacle Senior Living also offers an adult day center at some locations, providing seniors with a unique life-enrichment program with skilled caregivers.

6.8

Review Score

1,408 reviews
56 communities
1 senior living award community
Starting from $X,XXX/mo

Pinnacle Senior Living community listings

Showing 56 communities
Sort by
Filter by
Awards
best-meals-and-dining
best-meals-and-dining
Review Score
Care Type
See communities with

Villa Court Assisted Living

3985 S Pearl St, Las Vegas, NV 89121

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
9.5
Review Score
131 reviews

It seems to be a place with ample friendly staff eager to assist with needs. The residents are friendly and interactive, and seem very satisfied with the facility. The setting is one that encourages chats...

Provides: Assisted Living

Here at Villa Court Assisted living, our compassionate and dedicated staff are committed to your care.Our caregivers are always available to assist you, with 24-hour service. We are dedicated to creating a safe and comfortable environment for our residents, who we believe should age with dignity...

... Read more

Capitol Hill Senior Living

76 S 500 E, Salt Lake City, UT 84102

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.4
Review Score
56 reviews

We had a great experience at Capitol Hill. I would highly recommend them. he thing we liked the most is they were always patient with the residents. We also thought they had a good schedule. But I think...

Provides: Assisted Living, Memory Care

Capital Hill Senior Living offers premier retirement living options to seniors in the greater Salt Lake City, Utah area. Salt Lake City offers an abundance of natural beauty from the snowcapped peaks of the Wasatch and Oquirrh Mountains to the shimmering waters of the Great Salt Lake. Our...

... Read more

Canyon Creek Memory Care

4257 Lowes Drive, Temple, TX 76502

Starting at$X,XXX+ monthly
5
5 Photos available
9.3
Review Score
43 reviews

Canyon Creek was a great place! The facility and staff are great. As I myself tried to personally take care of my mother, but it was overwhelming. I was glad to find Canyon Creek. My mother was well cared...

Provides: Memory Care

The Arbor House of Temple's memory care philosophy is based on the belief that each resident is entitled to the highest quality of life through wellness services that work to promote independence, healthful lifestyles, dignity, and a sense of security. The right of each resident to determine...

... Read more

Paris Chalet Senior Living

2410 Stillhouse Rd, Paris, TX 75462

Starting at$X,XXX+ monthly
12
12 Photos available
9.2
Review Score
10 reviews

Was visiting my sister and she had no complaints about the building. Staff is wonderful, plenty of activities and my sister loves the walking club.

Provides: Assisted Living

Brookdale Paris is an assisted living community in Paris Texas. Paris is a charming city, named the 'Best Small Town in Texas' by The New Rating Guide to Life in America's Small Cities. Our city has a proud history and a strong sense of community. Following the tradition of other U.S. cities...

... Read more

Desert View Senior Living

3890 N Buffalo Dr, Las Vegas, NV 89129

Starting at$X,XXX+ monthly
16
16 Photos available
9.2
Review Score
140 reviews

I just moved my great uncle in last month and he loves this place, staff and community members. He says the meals are decent and portions plentiful. It isn’t a hassle signing him in/out to go places with...

Provides: Assisted Living, Memory Care

With an experienced staff, many of which have provided stability in our care program for over 15 years, Desert View has a solid reputation that focuses on person centered care first and it shows with 5 consecutive years chosen as a top 1% care community in the entire nation. Located in the...

... Read more

Desert Springs Senior Living

6650 W Flamingo Rd, Las Vegas, NV 89103

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.1
Review Score
74 reviews

My mom never moved in. The staff worked with me to get my mom set up in an apt, but she passed away before she could move in. I loved the facilities and the staff. Highly recommend. I honestly wish my mom...

Provides: Assisted Living, Independent Living

Whether you are looking to simplify your life in our independent living or need a little assistance with day-to-day tasks in our assisted living, Desert Springs Senior Living offers you a variety of spacious floor plans and amenities to fit your needs. Working together to create a sense of...

... Read more

Park Place Assisted Living

2305 Ives Ct, Reno, NV 89503

Starting at$X,XXX+ monthly
15
15 Photos available
9.0
Review Score
87 reviews

What we like the most about Park Place is definitely the people and we would most definitely recommend this community to other families. My mom hated it but would've hated anywhere. The only thing I didn't...

Provides: Assisted Living, Independent Living

Park Place is Northern Nevada's unique assisted living gated neighborhood of homes, delivering exceptional care 24/7/365. Park Place has been recognized with consecutive "A" ratings and received the Inaugural Perry Gold Award for quality care the first three years it was awarded for Assisted...

... Read more

Heritage Assisted Living of Twin Falls

622 Filer Ave W, Twin Falls, ID 83301

Starting at$X,XXX+ monthly
2
2 Photos available
8.9
Review Score
8 reviews

Staff is friendly and thoughtful from the administration to the maintenance guy and everyone in the middle I would recommend them to anyone. Heritage is a hidden gem in the community and I couldn’t imagine...

Provides: Assisted Living, Memory Care

Everyone ages differently... which is why Heritage Assisted Living, established by the Drake family, pioneered the first of its kind in the state of Idaho in 1968 to help those who did not require skilled nursing care. Over four decades later the same philosophy of care is provided to assisting...

... Read more

Wisteria Place Independent Living

3917 Wisteria Way, Abilene, TX 79605

Starting at$X,XXX+ monthly
7
7 Photos available
8.8
Review Score
12 reviews

Everyone is friendly and my mom's move in was smooth. I have noticed that several staff members have quit since January, but the new members are very helpful and approachable. The facility provides...

Provides: Independent Living

INDEPENDENT LIVING CENTERWisteria Place Independent Living Center, the ultimate in independent living, is located nearby our main Senior Living & Memory Care campus. The residents at the retirement community enjoy spacious apartments that provide a comfortable, safe place to live while...

... Read more

Rockbrook Assisted Living and Memory Care

2215 Rockbrook Dr, Lewisville, TX 75067

Starting at$X,XXX+ monthly
12
12 Photos available
8.6
Review Score
38 reviews

What stuck out most about Rockbrook initially when we were first looking was the cleanliness of the facility! That struck me most. My friend [name removed] praised the meals. He was a picky eater, so that...

Provides: Assisted Living, Memory Care

Rockbrook Assisted Living and Memory Care offers an extensive variety of services and amenities that go above and beyond one’s typical expectation of Assisted Living and Memory Care. Rockbrook’s Philosophy is based on the belief that each resident is entitled to the highest quality of life...

... Read more

Our free advisors can help

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers; however, your consent is not a condition to using our service, but we cannot refer you without your contact information. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.

California Mission Inn

8417 Mission Drive, Rosemead, CA 91770

Starting at$X,XXX+ monthly
12
12 Photos available
8.6
Review Score
33 reviews

I guess I would say that it is really difficult to find a facility that is going to give your lived one the care they need. As a family member, you need to be prepared to be involved. It goes beyond just...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to California Mission Inn! Independent Senior Living, Assisted Living and Memory Care in Rosemead, California. Make yourself at home at California Mission Inn . It's a friendly, flexible environment that celebrates your individuality and nurtures your soul. We recognize that each new...

... Read more

Santa Maria Terrace

1405 E Main St, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
11
11 Photos available
8.5
Review Score
24 reviews

SMT is a very fine asst living home for residents. The staff could not be better. They attend to allow needs with their best attraction. They also make a point of finding new activities for and pleasure. I...

Provides: Assisted Living, Memory Care

Residents who call Santa Maria Terrace Senior Living home enjoy an active independent atmosphere, while receiving support services as needed. Our four-story building offers studio and one-bedroom apartments. Our private courtyard features an award-winning rose garden and gazebo which provides the...

... Read more

Lakeshore Assisted Living and Memory Care

5250 Medical Drive, Rockwall, TX 75032

Starting at$X,XXX+ monthly
15
15 Photos available
8.4
Review Score
51 reviews

The facility is kept very clean and the staff are awesome!! The activities that they have for the staff are amazing. They also have family get togethers each season that are wonderful!! My mom is in a one...

Provides: Assisted Living, Memory Care

At Lakeshore Assisted Living and Memory Care, you will enjoy the carefree comforts of home with the help of a caring, supportive staff. An array of amenities is offered while promoting independence and well-being. Three chef-prepared meals are offered daily along with a self-serve cappuccino and...

... Read more

Cottonwood Manor

1450 S Military Ave, Green Bay, WI 54304

Starting at$X,XXX+ monthly
8
8 Photos available
8.2
Review Score
18 reviews

I would give them a 5. Granted I don't have a lot of experience with assisted living homes, but the caregivers were so compassionate and when [name removed] was unable to care for herself soon after moving...

Provides: Assisted Living

Basic Services for our residents include a Private suite, Health Status Monitoring, Three Home Cooked Meals Daily, Snacks Upon Request, Routine Housekeeping and Laundry Services, 24-hour Security and Staff Availability, Emergency Call System in Each Unit, Health Promotion and Exercise Programs,...

... Read more

Wisteria Place

3202 S Willis St, Bldg A, Abilene, TX 79605

Starting at$X,XXX+ monthly
17
17 Photos available
8.0
Review Score
12 reviews

When it comes to the care services, I had to be reminded more than once she must be watched taking her meds. They all complain about the food. Our loved one enjoys the music but not really a games or craft...

Provides: Assisted Living, Memory Care

Wisteria Place Senior Living and Memory Care Our Senior Living Community offers a full range of lifestyle options so you can live the way you want to live. Our active seniors get to enjoy a large variety of personalized services and exquisitely tailored amenities. We know you’ll feel right at...

... Read more

Bridgewater Memory Care

900 Autumn Ridge Drive, Granbury, TX 76048

Starting at$X,XXX+ monthly
8
8 Photos available
8.0
Review Score
9 reviews

My mom was previously a resident at Bridgewater Memory Care and her experience at this facility was great. We moved her here from a different facility. The experience was completely different. My mom was...

Provides: Memory Care

Bridgewater Memory Care's philosophy is based on the belief that every resident is entitled to the highest quality of life through wellness services that work to promote independence, healthful lifestyles, dignity, and a sense of security. The right of each Resident to determine his/her needs is...

... Read more

Citrus Hills Senior Living

142 S Prospect St, Orange, CA 92869

Starting at$X,XXX+ monthly
8
8 Photos available
8.0
Review Score
21 reviews

I had a stroke i am limited in some things i can do as far taking care of myself,, showers are difficult,, But getting out with the activities, that the director her makes me feel much better about my...

Provides: Assisted Living

Our community offers a range of lifestyle options so you can live the way you want to live. Our active seniors get to enjoy a large variety of personalized services and exquisitely tailored amenities. We know you will feel right at home. And even better than that, we provide all the benefits...

... Read more

Willow Brooke Point Senior Living CBRF

1800 Bluebell Ln, Stevens Point, WI 54481

Starting at$X,XXX+ monthly
8
8 Photos available
7.7
Review Score
22 reviews

The facility was clean and cheery. The care staff were great and very personable, helpful, and caring. The administration in the facility could be more accessible.

Provides: Assisted Living

Willow Brooke Point Senior Living is a homelike assisted living residence located in Stevens Point, Wisconsin, Portage County. Willow Brooke offers the aging adult a tranquil environment overlooking our private pond with fishing, biking, and hiking trials nearby. Our ladies and gentlemen enjoy...

... Read more

Cambridge Square Assisted Living

2700 Avenue N, Rosenberg, TX 77471

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
7.5
Review Score
13 reviews

I would rank all 5's... the staff was awesome, they truly care, my mom wasn't there long, but she was happy there during her short stay.. Thank you for making her last few weeks special.. her words: "I'm...

Provides: Assisted Living

WHO IS CAMBRIDGE SQUARE ASSITED LIVING?Some people need a little help with daily activities such as medication reminders, dressing and even bathing. If this is your situation, Assisted Living at Cambridge Square may be a solution.In years past, the only options for this level of assistance were a...

... Read more

Cedar Hills Senior Living

602 E Belt Line Rd, Cedar Hill, TX 75104

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
6.5
Review Score
26 reviews

Only recommend if family able to be present to advocate for loved one. We are not sure if we would recommend this community to others. Depending on the person and family situation. It was our dad that was...

Provides: Assisted Living

Cedar Hill is a well-respected senior living community that offers assisted living services to seniors in Cedar Hill, TX. We pride ourselves on offering quality and outstanding care for our residents. Our professional staff goes out of their way to make sure all of our seniors are well taken care...

... Read more

The Lexington Assisted Living

5440 Ralston St, Ventura, CA 93003

Starting at$X,XXX+ monthly
16
16 Photos available
5.8
Review Score
48 reviews

There was a definite adjustment period. It was not smooth sailing in the beginning. I figured out face-to-face meetings got things accomplished.

Provides: Assisted Living, Memory Care

Serving our senior community since 1991, our coastal ambiance with a central courtyard & 3 beautifully landscaped acres, year-round heated pool & Jacuzzi. 'Sweet Shop' snack room with snacks and beverages available all day, complete with jukebox that plays 45's. Large, sky-lit,...

... Read more

Deer Creek Senior Living

747 W Pleasant Run Rd, Desoto, TX 75115

Starting at$X,XXX+ monthly
5
5 Photos available
3.0
Review Score
16 reviews

Deer Creek is a pretty good place. It's not a fancy place. However, they are quick to respond to any questions or concerns I may have. The food is inconsistent for my loved one. I've had to intervene and...

Provides: Assisted Living

We offer high quality assisted living services in a wonderful country setting in DeSoto, Texas. We are ideally located at the southern end of Dallas County, in an area that offers up a quiet environment while still being close to Dallas’ great recreational and cultural activities. At our...

... Read more

Mainplace Senior Living

1800 W Culver Ave, Orange, CA 92868

Starting at$X,XXX+ monthly
13
13 Photos available
1.0
Review Score
15 reviews

The managers and staff have been wonderful and attended my needs and concerns in helping my sister. My sister has improved remarkably in her appearance, attitude and socialization. I would highly recommend...

Provides: Assisted Living, Memory Care

Mainplace Senior Living provides seniors with a safe and caring assisted living community to call home in Orange, Orange County, California. This community offers the memory care that seniors need and it provides a beautiful home to those who are looking to be surrounded by a caring and...

... Read more

Las Fuentes Resort Village

1035 Scott Drive, Prescott, AZ 86301

Starting at$X,XXX+ monthly
12
12 Photos available

The Las Fuentes staff is excellent. They are friendly, accommodating and responsive to your needs. The facility is great with nice apartments, beautifully kept grounds, lots of senior activities and great...

Provides: Assisted Living, Independent Living

Voted Best of the Best 11 years in a row.

Lo Har Senior Living

768 Dorothy Dr, El Cajon, CA 92019

Starting at$X,XXX+ monthly
10
10 Photos available

Lo Har Senior Living has been good so far with their services and staff. My mother has been engaging in a couple of the activities that they offer. The community and her room seem to be getting good...

Provides: Assisted Living, Memory Care

We are licensed as an Assisted Living facility for seniors with Alzheimer's or a related dementia. We are Private pay only.

... Read more
Viewing 1-25 out of 56 communities

Reviews
for Pinnacle Senior Living

6.8
Review Score
1,644 reviews

Review Score

1,644 reviews
6.8

Out of 10


5 star

52%

4 star

28%

3 star

11%

2 star

5%

1 star

7%

A Place for Mom has scored Pinnacle Senior Living with 6.8 out of 10 using our proprietary review score based on 299 reviews in the last 2 years. Over all time, Pinnacle Senior Living has 1,644 reviews with an average "overall experience" of 4 out of 5.

Overall Experience
839
445
169
80
111
Date Submitted
87
164
299
Reviewer
125
996
455
41
Care Received
858
103
683
1601-1620 of 1644 reviews
Sort by

1.0
Dissappointed - Family/Friend
Assisted Living
April 7, 2016
Don't put your loved one here

Would not recommend to anyone expecting quality care for their loved one or respect from the staff and management.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous
Memory Care
October 1, 2015
Verified Review
Terrible service

This facility used to be a nice place until new management took over. The nurses are overworked, there are no care staff to meet the needs of the residents. many medication errors. The activity program has been cut in half. All for the almighty dollar.

Cleanliness

4

Friendliness

2

Care Services

1

Activities

1

Value for Cost

1

The Citadel in Mesa, AZ

4.1

(106 reviews)


1.0
KELLY EADIE - Family/Friend
Memory Care
September 5, 2015
RUN FROM THIS PLACE!

The owners of this place are in it for the money. They treat these residents like they're children! The food is SO HORRIBLE ~ yet complaints are IGNORED! I ate there last night, with my dad. The soup was room temperature, and cold within minutes. The fish was not even room temperature & tasted like it was boiled. The water coming from the tap smells like SEWER!! Dad is 92. They know he's not moving. They don't care about the people living here ~ NO MATTER WHAT THEY TELL YOU! It's so sad. Dad has gone from 125 lbs to 92 lbs in 2 yrs.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

The Citadel in Mesa, AZ

4.1

(106 reviews)


1.0
Anonymous - Family/Friend
Assisted Living
July 12, 2015

Mom's been there a month. So far we are pleased. They have had to make adjustments for her. She can't swallow solid food.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
March 2, 2015
Nice place!

Our mother is doing great at Lexington. The staff is very caring and friendly to the residents. They are also very efficient in their care.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
February 13, 2015

Our mother is a 5 year resident. Since meridian purchased this family owned facility it has had issues with keeping employees and a director. I believe in 2 years they have been thru 4 directors. There is no communication with family. All written and verbal communication is ignored. The food is of poor quality. The cleanliness of rooms is suspect. My mothers room has had roaches and mice infestation. As an example after Christmas 2014 i returned and discovered dead mice stuck to sticky paper. Who knows how long it was there. The activities described do not occur. As I'm aware lunch bunch does not go anywhere. My experience is not positive. They do not care about my loved one. I'm looking for another home for my 90 year old mother but changes can be difficult. I would not recommend this home to anyone until things change.

Cleanliness

0.5

Friendliness

3

Care Services

1

Activities

2

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
December 27, 2014

Facility was in poor condition and not a place for us. Foul odor and rooms only come as efficiencies. Presenter was excellent.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Resident/client
Assisted Living
July 20, 2014
Verified Review
I have nothing good to say. It was a...

I have nothing good to say. It was a nightmare for my father. Inept staff that I had to fight with everyday to get adequate help

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Joyce - Family/Friend
Memory Care
June 25, 2014
Verified Review
I wouldn't recommend them to anyone.

I wouldn't recommend them to anyone. I met a storm trooper there, and she has bullied us since we moved in. They insisted, that we hire angel care, so we did and they couldn't help us but still charged us. We have to pass inspection before we are allowed to turn in the keys. I feel like they have pushed to get us to move out since we have got there, well we are leaving. They keep adding on things without asking us. We have never gotten a bill for what they said it would be. They say they are going to do things that don't need to be done, and charge us for it, like an escort to meals. This wasn't a great experience.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

The Citadel in Mesa, AZ

4.1

(106 reviews)


1.0
Anonymous - Family/Friend
Assisted Living
April 5, 2014
not financial friendly

Our mom has been there for almost 2 years. When we first talked to them, we told them our mom's money will run out in almost 2 years. They told us that is not a problem they take in county aid residents. Well her money ran out and they told us they have no openings for county aid, they were at their limit and that we would have to pay the extra $1000.00 per month that the county doesn't pay. Needless to say we are moving her out. They got all her money and now she is no longer good enough for them. So beware, if you put your loved one there, get it in writing that they can stay after their money runs out. The care she received was very good, room needs updating, Activity Directors are great. If you loved one has dimentia, not a place I would choose.

Cleanliness

3.5

Friendliness

3

Care Services

3

Activities

4

Value for Cost

0.5


1.0
A Place For Mom Customer - Toured community
Memory Care
August 14, 2013
Verified Review
Good price but dismal memor...

Good price but dismal memory care facility. Definite NO for dementia patient. Would recommend for assisted or independant living.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

4


1.0
A Place For Mom Customer - Toured community
Assisted Living
May 19, 2013
Verified Review
Did not find this place ver...

Did not find this place very cheerful. Inside was very dull/boring. Low ceilings. One of the rooms she showed me smell of smoke.. Carpets were dirty. Gardening area was not kept up!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Rebecca - Family/Friend
Assisted Living
October 4, 2022
Verified Review
Would not recommend

Our family had a horrific experience, everything from top to bottom needs improvement. The director could admit she is the director and not lie to families. They could have nursing staff who actually attend to the residents and not leave them sitting in dirty and soiled clothes for hours on end. They could not have call lights going on 24/7. They could serve the residents with warm food, but only when they actually remember to serve the residents.

Cleanliness

1

Friendliness

0.5

Meals & Dining

0.5

Care Services

0.5

Activities

0.5

Staff

0.5

Value for Cost

0.5


0.5
anonymous - Family/Friend
Assisted Living
August 22, 2022
Verified Review
Terrible Experience

Madison Pointe is a very unprofessional and bad place. The care was terrible. They gave the wrong dosage of insulin to my loved one. They refused him prescribed medications. They didn't attend to him at all. He was only there a week before I got him out of there. When you interview them initially, they answer all of the questions correctly. But when we got into the facility, what we experienced was the exact opposite. They also surprised me with significant charges that I was never informed about beforehand. Overall it was a terrible experience, and I would not recommend it for anyone.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

0.5

Activities

No data collected

Staff

1

Value for Cost

0.5


0.5
anonymous - Family/Friend
Assisted Living
June 18, 2021
Verified Review
Would Not Recommend

Don't take your loved ones here. They were mean to my loved one, not physically but mentally. They broke her down pretty bad, and she's still not the same. They wouldn't return any phone calls. We had an activated POA, but they let her sign for hospice and for a doctor and never notified us. I personally heard a few things that went on there. My loved one is not a crier, and she cried and sobbed every day begging me to get her out of there. This wasn't her first experience with assisted living either. She had been at another one for a year and had been fine. But she had to leave there due to decreased mobility.

Cleanliness

1

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


0.5
Pecan resident
Memory Care
April 21, 2020
Don’t let your love one stay there.

I didn’t have a love one that stayed there but I had a dear friend, that her husband just passed away last Thursday and they wouldn’t let the funeral home in to pick up his body. You don’t want to know what happened next and it continues to happen to her.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
February 2, 2020

People in wheelchairs should not be on the 2nd floor. Especially when only 2 chairs will fit in elevator. And flyer posted to stay in your room in case theirs a fire and staff will get to you. This place changes the rules consistently. The conduct of the staff r not qualified nor professional. The director has some drinking issues besides being on a power trip. i would not send my worse enemy to Sherwood village check out fellowship square night and day difference.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Kat - Resident/client
Assisted Living
July 9, 2019
Stay away. ...far away

The company who owns the facility is only interested in money. The food quality is low. The staff is paid the bare minimum. Also, training is lacking. Employees are expected to perform tasks outside of their hired position. All staff is part time, so no benefits are given. Residents aren't watched closely, because care staff is spread so thin. No activities to keep residents active. Bare minimum of care. Untrained & under appreciated staff.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Jane - Family/Friend
Memory Care
May 29, 2019
Horrible

This is all so sad for the people living here but all very true. First of all let me start by showing you the frauds here [name removed] is the worst of them all she states here that she has an aunt and and uncle here. This is all lies. She is the executive director of desert springs assisted Living and the boss to all the other executive's in Las Vegas. I had the displeasure of meeting her when pacifica was bought out. She is manipulative and money hungry. The lives of these people you love are in the wrong hands. [Name removed] is the executive director here and has been there about six months now and is following in her bosses footsteps. This is really sad my family members has been here for a while and everything is getting worse by the minute. She doesn't speak to us family members regarding room rates we just get the new invoice in the mail with no heads up or regard. So my bill is going up $800 for crappy service. The food is horrible they just brought in a new person and bless his soul he is trying but it's hard to fix a nasty mess. The maintenance has improved by 90% since [name removed] arrived he is always very attentive and helps my family member without thinking twice. The Wellness director was just changed what a shame the changes she promised were actually happening.Now the person who was her assistant is in charge. This is sad because the person you look to for assistance should seem like they want to help not have an attitude and not want to hear you out good luck with that one. Now the staff, there are a few who you can count on getting your family members up and cleaned in a timely fashion.Now for the rest of them... Check your family for bruises they like to rough handle people. The scream and talk down to them. Refuse to assist them or tell them to wait that they will be back and no one does. I can sit here all day naming things that I have personally seen and witnessed with my own two eyes but I made sure to mention what's most crucial.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
D Jones - Family/Friend
Memory Care
January 17, 2019
Horrible place to put your loved one

My mother in law lived here and I would not reccomend this place to anyone. The food is not up to the standards as they brag about. The rooms are not kept up by the housekeepers. The staff is rude, lazy and is seen more on there cell phones than caring for residents. If you go to management about anything they just blow you off or say they will do something, but it never happens. Don't trust these people, because they don't care!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 1601-1620 out of 1644 reviews

Frequently asked questions

There are 56 total Pinnacle Senior Living Facilities.

More questions?

Ask an A Place for Mom local advisor at no cost.