Pinnacle Senior Living

Overall the cleanliness and friendliness and attentiveness of the people really stood out to us. We were able to eat the meals they served before COVID and the food was fine, and we would recommend this community to a family or friend.

I would recommend the community to friends. The location, amenities, overall staff are wonderful. The management isn't as great. The nurses and front desk are amazing. The room was a standard, private room.

This is a nice place. All of the open spaces and activity space make up for the smaller apartments but the apartments listed as studios were large with updated flooring and paint colors. The place is very clean with absolutely no odors. Everyone was very friendly. Some of the residents were watching a ball game and some were involved in a flower arranging class. There were other residents reading books and doing puzzles. It was quiet but all of the residents my wife and I saw looked happy and well cared for. They even called us the next day to answer questions and offer a visit to our home to see my mom. I was pleasantly surprised.

Desert View was very nice, I enjoyed talking to my contact, [name removed], he was very knowledgeable and took me on a virtual tour. Hard to tell the cleanliness due to being a zoom meeting. It has all the needs of my mother and is also 7 miles from my family.

We put my mom at Marla Vista and she loved it. We where amazed at all the caring staff that worked there. And the place was always clean and made you feel at home. If I where to recommend a place for someone to go it would be here. A huge thank you to [name removed] for assuring us that our mom would be well taken care of. My mother [name removed] was very happy here. She always said the food was good and maybe they feed me a little to much. But I loved it here she would always tell us. And she said the staff always treated her with respect.

The staff are friendly and my brother really appreciates them. They have done a wonderful job taking the necessary safety precautions to keep the residents safe during COVID. The staff have been creative in coming up with solutions on how to best care for my brother's unique needs and transfers. They keep him safe. Generally, the staff are nice and caring people.

This was just a look/see visit. Very clean property, rooms are a nice size and things seem very well kept. I only spoke with [name removed] in sales and she was efficient and very friendly.

This is a very homey place. Quiet, neighborhood. The tour included the "cottages" where they are carefully monitored and receive excellent care. The patrons seem to be happy.

This is a different type of assisted living. It is more of an apartment or older hotel feeling which works very well for our loved one. Other living options available there. They could use more staff but do a good job overall. They are friendly and attentive. The rooms are spacious with a sliding glass door and very small patio which adds to the spacious feel. The bathrooms are a bit smaller and not as modern. A large walk in closet and another spacious closet provide ample storage. The facility is an older building located a few blocks from the Mission Inn in downtown Riverside which makes a nice walk. Located in a residential type neighborhood makes this feel more homey. Parking for visitors can be difficult at times. I have heard some residents complain about the food but seems to be fairly standard and no complaints on our end. The biggest issue is probably the slow elevators! If you are looking for a mid or lower priced facility, this is a good choice. I cannot compare the living here to other facilities. This is not a smaller more intimate setting so may not work as well for some or perhaps a more elderly person or those who need a more social environment. There is a variety of age groups here. They also have independent living. There are daily activities. Transportation to appointments or activities is provided and [name removed] is so helpful and accommodating to his passengers. After visiting several places we decided on The Grove and after some time feel we made the best choice for our loved one.

My wife & I toured several & after we finished up we feel Citadel was the favorite & right place for my parents when it’s time to make that move. [Name removed] was our tour guide & was very helpful & fun to be with.[name removed] our Senior Living Advisor [name removed] is great help to find the right community. Thanks! D&E.

My Mom and Step Dad have been living at Cambridge Square since 2017. When you get to the point that you don't feel like warming up food it is time to go to a place that will assist you. The staff has been very good in helping them when they need it. They provide 3 meals a day (sometime maybe not what they want) but over all good. There is always room for improvement but our family has been blessed that we found Cambridge.

Excellent!

A friendly caring home away from home. Needs are well met. Food adequate. Apartments comfortable and spacious. Entertainment and activities available. Transportation on a limited basis provided.

Very clean, well maintained, friendly staff (many long term employees) Meals are varied and quite adequate.

We didn't get past the parking lot. It was in busy downtown riverside close to the mission inn. no parking tall building scared my dad off. When I called to cancel our appointment the contact person was on maternity eave and no one had any knowledge of our appointment.

[Name removed] was absolutely wonderful. She knew every resident by name and understood their limitations. While the facility was clean and the food smelled good, it did have the feel of a nursing home. My dad needs very little assistance and I don’t think it’s a fit for him.

My stepfather moved to Rockbrook in April and is slowly adjusting to his new living arrangements. The facility is very clean and the staff have been so friendly and appear to really care about the residence there. This facility has a smaller, more intimate feel than the other facilities we visited which appealed to us. There are about 12-15 residence assigned to each quadrant with 3-4 workers present at all times- a good ratio. I think they try to group residence with others who are at similar stages of memory loss but there is still a wide range of capabilities present which has been hard for my stepdad to adjust to. A bed, dresser and chair were furnished in the single room with a shared bathroom (toilet/sink only) which made moving less stressful. A shower room in each quadrant allows for assisted bathing. There have been a few incidents - lost eye-glasses, clothes missing, and a problem with the exit alarm but overall these have been addressed to our satisfaction. Visiting often and open communication are the key to these types of incidents in any facility. At first my stepdad did not like the food but we have chalked that up to stress as he now eats almost everything. I have witnessed the typical activities you would expect, like live music and trivia games with the residence. So far, a good experience all things considered. Would recommend.

Seems very nice. I did not see a lot of caregivers interacting with folks. But I think this is the only place that will have availability.

Everyone very friendly and helpful. I think it is a good value - for someone that doesn't need a lot of care. I always find it clean. The response time is not always as fast as you'd like if you have an issue.

I have had nothing but over the top service. Staff is friendly and always willing to help. The chef is amazing and the food is really top notch. The grounds and building are always clean and spotlessl.