Pinnacle Senior Living

Place looked and smelled clean. Nicely decorated for Christmas. A lot of nice common sitting rooms.

The staff is nice here my dad has seemed to be settling in. There has been several incidents of him not being showered by a schedule change or something and I just want to be told of these changes. And I feel like when I make suggestions on doing something different or if something wasn't done I am treated differently. It is a smaller community. They mop his bathroom daily and clean it up if it needs it. He loves to be in his room. The outdoor area is pretty. I just wanted to make sure the attendants are doing their job. I would recommend this community.

One of two places recommended by her primary physician. Convenient location for Family & Hair stylist. Price is the same for all levels of care. Reputation. Love the separate named houses and the smaller eating groups. Staff was actively seen and engaging with all. Since loved one has not moved in yet - I'm giving them a 4 star rating for now.

I toured The Citadel for my loved one, and I thought it was a very good community. It also seemed a very good value for the money, but it was way too far out for us. We were hoping for a community that was closer so we could visit often.

My father has been staying at Pacifica Regency, and he has been doing fabulously. [Removed] there has done an amazing job, and all the CAN nurses have been great. He is amazed with how happy everyone is there. The only issue so far has been when I first signed him up; he was in pretty bad shape, so I was pretty much paying for the maximum level of care. Now, he can do everything on his own, but they still charge me the same amount even though I have called them and talk to the financials lady, [Removed] several times. She keeps telling me to just pay it and I’ll see a credit, but it hasn’t happened yet. Other than this one issue, everything has been fantastic.

I have been my father's care giver for the last three and half years. My father will be 99 on [date removed] and has been diagnosed with "Late Stage Alzheimer's Disease. The decision to move father to memory care facility was a join effort including Dad;s cardiologist, Hospice and the staff at Arbor House Memory Care. When I was taking care of Dad at the house, he needed constant monitoring. He just had to be on the move all the time. It got to the point it was not safe for my Dad to be at the house. The hunt for a facility that provided Memory Care started. I reviewed eight different facilities. Arbor House: Had in my opinion, the best Staff (They were engaged. Had a game plan and scheduled activities for every day of the month. You will not believe how much peace this will bring to your love one. The staff is great and well trained. Clients to Caregivers ratio is excellent. Needless to say that having to take your father to a memory care facility in the first place really Sucks. Seeing my Dad in safe environment with a lot of activity helps to deal with the guilt. [name removed]

My mother recently had a respite stay at this community and I have no complaints of how things had went for her. the staff where very kind and made sure to answer any questions I ever had for them. I was defiantly happy with the care plan they gave my mom for that month she was there. She has no problems with the meals and often enjoyed the activity program with the other residents. Overall it was a great place and I would recommend it to anyone interested.

They are trying their best for my husband. While there is not enough help they still try their best. Staff are always leaving or calling off. My husband says the staff are friendly.

Despite some of the challenges mom likes the community and likes her apartment.She likes the way the community is the setup you have to go outside to get to the dining area and all the hallways open up to the outside. They have shaded courtyards which she likes. We have found that most of the activities are for the assisted living and rehab side not for the independent living side except for some cards games. One major concern that now has been corrected is that it took 6 weeks to have moms tv and cable hooked up after her moving in. I'm a little disappointed in the front desk staffing it seems that it is not the same person stationed there.Mom is not the type of person to complain about something if she didn't have a good reason too so when she says she doesn't like the food I tend to believe her. I have eaten here and found the food to be good but I have also ordered off a different menu than her. They have an open window of time for dinner which is a nice feature so you don't have to rush.

I have no complaints about how things are going for my loved one since she has made the move into this community. We have been happy with the care she has been receiving and the staff have been doing excellent job with keeping her comfortable in her living environment. My grandmother has made a few friends and has enjoyed participating in some of the activities with the other residents. Overall it has been a great fit and we are happy.

My parents have recently made the move into this community and so far we have been pleased with how things have been going for them. They have said they are very comfortable in there apartment and they feel right at home. The staff where very helpful with the transition and made sure to answer any questions I had for them in detail. Overall it seems to be the perfect fit and we are very happy.

This community was our second choice. The people we met were friendly and the community was clean. This community seems to offer some nice amenities.

We really liked the tour we took of Desert Springs Senior Living. The staff was very friendly and welcoming. It needed a little updating but it had a good feel to the atmosphere. It was between this one and another and mom made the final choice.

We were given a very nice tour of this community, the staff was friendly and they showed us all around and took their time doing so, they answered our questions and we were impressed how nice everything looked, bright, clean and welcoming, there were lots of amenities for the residents too. The pricing was more than what we had in mind for our budget.

My mother is still slowly adjusting too her move to this community. However I'am comfortable with her move here. They are taking good care of her, and her needs. This is a good safe, facility. They have a great staff, and they have been very helpful with everything. The communication between the staff, and myself is great. They are great with the medical aspect of caring for her. She stays busy with the activities they have available. I would say this is the best community in this area, and I would recommend it.

The Citadel is a beautiful and large community. They keep the inside and outside well-maintained and very clean. The atmosphere is very warm and inviting. The staff is very friendly and welcoming to all of us when we come to visit. My sister in law is very happy with her large two bedrooms, it is exactly what she wanted and she is very happy living there. The dining room is really nice and elegant and the food is excellent. There are all kinds of activities and amenities. She has not had a chance to engage in all that they provide. I would highly recommend The Citadel to friends and family.

We are very happy with the care from the staff. The community is clean and well-taken care. They offer good menu. I am very happy knowing that my mom is very involved with so many of the activities that she enjoys. We would highly recommend the care at this community for the excellent value and care that is offered.

This community is fine and the location is very convenient for me to visit quite often. The staff is friendly and nice and very attentive to the residents. The rooms in memory care are clean and the housekeeping does a good job. The food seems fine no complaints. They seem to offer good activities and keep the residents busy

I am still settling in but I think this community is the perfect fit for me. The location is great it's close to all the places that I shop at quite convenient. The community itself is just the right size for me not overly big and not too small. It is just the right size and it is nice and quiet. I really love my apartment it is nice and spacious I have enough room to live very comfortably. Housekeeping comes in once a week and does a good job. I normally go down to bring food from the dining room to my room and the food is ok. I have joined a couple of the activities there are quite a few they offer and once I am completely settled I plan to join more.

We liked this community very much. The staff was extremely friendly and knowledgeable The residents seemed to enjoy being there from what we saw. The community was very nice inside clean. The only downside for us is that it was a little over what our budget was.