Pinnacle Senior Living

My mother likes Sterling House because of the size, and the residents and staff are so friendly. She felt very comfortable when she went for the first visit. I am happy to know that she is being well cared for and likes her new room. My mother loves to be around people and making new friends. Sterling House has been a blessing for her and me, knowing she is comfortable and happy is all I was hoping for her.

They're doing some remodeling right now but they're doing a really good job of keeping dust down while they do that. We looked at 7 or 8 in the area. Price was part of the decision making process and it's a smaller facility. I don't think my father would do well with a real large community. We did respite as a trial. He stayed there for two weeks and when we came back he said that's where he wanted to stay. If they don't see you, they come check on you and get you out of your room. It used to be a Holiday Inn but they've done a really nice job of converting it. If you get a two room you have a sitting room and you ended up with two bathrooms because they took two motel rooms and opened up the doorway between them. Because it was a Holiday Inn, the rooms were decidedly different, much larger than all the other room that we were looking at.

Mom had been living alone and on her own for over 33 years. She is 94 now and experiencing difficulty with her walking and taking care of herself and wanted to move into assisted living if possible. We checked into 7different assisted living facilities in the Sheboygan area and we found that Harmony of Sheboygan West fillfulled her needs. She has a lovely room with bathroom and large wardrobe. The staff are super friendly and helpful in every way. Whatever mom needs they are there to help her out. The meals are verry good according to mom and the facility is very neat and clean. There are activities for all who want to participate both at Harmony East and Harmony West. Mom has lived there since August 19th and couldn't be happier. I asked her if she missed her old apartment and her reply was "NO...this is my home now"! We couldn't be happier as her family who worried about her living on her own. Thank you Harmony...Job well done.

At first I wasn't sure I had made the best move for my folks, but I know now that I did. They have made a 180 degree change. It will still take some time, but, there has been a huge difference since the 1st day we moved in. This community really does care about their residents. It isn't a job to these people, it is their passion to make their residents feel that they still have a place in this world. I can't put down in words the way they make me and my parents feel. But I do know this is home. Please if you are having problems or not sure where to go, come by and visit. You will understand then.

Our experience with Harmony so far has been "great". The staff is friendly and very competent. They treat Mom super and she is happy with the care that they are giving her,

My mom moved here and we loved her apartment and the people at the DeSoto Sterling House. They had good food and great activities. Unfortunately, they were not adequately staffed to handle my mom's fall risk mixed with her dementia. I would recommend a smaller patient/caretaker ratio for patients who need close supervision. However, I'd recommend this place to anyone who is capable of staying in their own little apartment with assistance. Mom fell within the first six days, broke a bone, and had to move to rehab. We were sorry to move her out, but her fall risk was too great.

The facility itself is clean, well-maintained, and the staff are generally kind. It is a suitable option for seniors who are fully independent and primarily need a safe and comfortable living environment. The activities calendar is active, and residents who thrive on social engagement will likely find plenty to do. That said, this facility is not well-suited for anyone who requires regular assistance with daily living tasks (bathing, mobility support, medication management, etc.). While staff are available, the level of care is limited and better described as supportive rather than assisted. Families should not consider this as an option for seniors who are not fully independent.

You need to have a follow up contact to check up on your relative, especially if you do not live close by.

The staff is extremely helpful and they do work with people on a budget. They care more about the patients than the financial gain which we loved about the facility. Plus, it's very easy for the old folks to make friends when they get there. My mother-in-law made fast friends with a lot of people there and they made it easy for everybody to connect.

They didn't do any activities so I can't rate that for them. They didn't care for the food.. not many varieties to chose from they said. We were there mainly because it was close to me and they had the earliest opening.

food and air heating issues. They never answer or return calls. run out of basics often. Low variety and quality. nice director. A lot of the same activities. Need a variety to stop monotony. It's a reasonably priced place. I would not refer anyone who needs a high level of care to Villa Court

Mom can't have tomatoes. Lot of meals with tomato ?? Bingo is too fast for her. She still like it there. Except for a couple of things, I would recommend this place. The rooms are are spacious and empty. You bring your own items. Shower has built in seat. Cramp for a chair with arm handles. The facility is a great community feel. No one has a negative attitude toward their care.

Administrative staff was approachable and tried to improve things in spite of staff turnover. They visited all the residents. And they seemed to care.

What we like the most about the community is that it has a family atmosphere. The staff is very friendly and helpful. The food needs significant improvement. [name removed] is exceptional.

This is a decent facility. Amazing staff! My mother is very happy there. They have replaced the chef so we will see if it improves, more staff cleaning is needed.

Breakfast is my only food thing that I would say is faulty. They serve bacon and eggs or sausage and eggs and hashbrowns every single day and they serve pancakes, which I do not eat and they do not fix waffles anymore. They used to fix waffles no more they need more variety and breakfast other than the bacon and eggs and hashbrowns. I don't think that our population needs that every single morning occasionally they have a muffin or something , but I have to have something in my refrigerator that I will eat instead of that bacon and eggs every day, the other meals are pretty good and I can have a substitute if I want can eat, which I cannot eat certain foods because I'm unable to eat because of my disabilities.

Wisteria Place had multiple levels of care that fit our needs. One of my in-laws was able to stay in rehab while her husband was able to move into an apartment on the same grounds. They have both since taken residence in the apartment and we are happy with the service and level of care. The cost is reasonable and we are happy with our choice.

I just moved my great uncle in last month and he loves this place, staff and community members. He says the meals are decent and portions plentiful. It isn’t a hassle signing him in/out to go places with family but there are measures in place where he just doesn’t wonder off unsupervised in the world. [name removed] made the transition smooth for us as this is the first time dealing with this sort of thing. Also there is a lot of vets here and my uncle being ex army medic fitted right in with his war stories along with so many others. I feel they really care about the seniors here and all the staff here are so friendly and welcoming from the front desk to housekeeping, nurses and chefs and just everyone I’ve made contact with. My uncle does an exercise class every morning before breakfast, they keep a full schedule of activities for your loved one to partake in. I invite all to at least take a tour if looking to place someone especially a veteran.

There was a definite adjustment period. It was not smooth sailing in the beginning. I figured out face-to-face meetings got things accomplished.

The facility was clean and cheery. The care staff were great and very personable, helpful, and caring. The administration in the facility could be more accessible.