Pinnacle Senior Living

There was a definite adjustment period. It was not smooth sailing in the beginning. I figured out face-to-face meetings got things accomplished.

The facility was clean and cheery. The care staff were great and very personable, helpful, and caring. The administration in the facility could be more accessible.

My sister and I were satisfied at the beginning of my Mothers stay there. At the end we were very disappointed! I was there they didn't have anyone there to give medication. They need quality care for their residence. They had assured me they could take care of my Mom under hospice care. It was certainly not what I expected. No one checked on her for over 6 hours even after I called several times. I day there was only one girl for the while place!

This community is very pretty and homey. It sets along the river in Kerrville. The caregivers have experience in caregiving & seem to care about their residents. I have visited this community several times and feel confident that my loved one would be well cared for at River Point.

SMT is a very fine asst living home for residents. The staff could not be better. They attend to allow needs with their best attraction. They also make a point of finding new activities for and pleasure. I have new lived here for 5 years! Thank you for your attention.

This facility is good. I really like [names removed] They are the greatest. Very kind.

They have raised the price 2 years in a row, $[removed] each year! It's getting very hard to pay for in my situation. It always seems clean whenever I'm there, it doesn't smell like I've experienced in other facilities and my Mom raves about how good the food is, they seem to have a great chef! I think It really is a great place overall. It's just getting more expensive like everything else.

As council president I field a lot of issues involving residents. Most complain about cost and lack of some service like medical or the food. I work with all staff as much as possible if I can find them. Service in dining is sometimes slower than need be. I hear complaints occasionally about care givers has of response to the call button at night and weekends.

We need more coherent people to talk with and play games with. Better care of garden roses ect. We need a new bus so we can go to more places like beach to enjoy our surrounding areas. Activity to improve and to have activity person to attend and stay with us are be on time and prepared.

I guess I would say that it is really difficult to find a facility that is going to give your lived one the care they need. As a family member, you need to be prepared to be involved. It goes beyond just "visiting" your lived one. Call, ask questions, be on top of your lived ones needs. I appreciate that, at Mission Inn, the staff was always friendly and in communication with me. The only two negatives were that they were always understaffed in all areas, which made things so stressful for the staff that was there. It made it difficult for me to visit my mom after work because there wasn't always someone at the front desk to let me in. The other negative was the food. My mom and step father always complained about the quality of the food.

Only recommend if family able to be present to advocate for loved one. We are not sure if we would recommend this community to others. Depending on the person and family situation. It was our dad that was cedar hill.

My mom moved in [date removed]. She is very happy there. The staff are very caring and friendly. My mom really loves all the activities from the activities director, [name removed], she is awesome.

We had a great experience at Capitol Hill. I would highly recommend them. he thing we liked the most is they were always patient with the residents. We also thought they had a good schedule. But I think their schedule was similar to other places.

Clean, great location, friendly staff, food is lacking. I would recommend to others.

We cannot rate the activities as our loved one never went to any. Mom moved out yesterday as she fell in the bathroom and started going down hill. She went on hospice. Got bed sores and was no longer appropriate for assisted living. She now lives in a group home.

Harvest Home is truly a HOME filled with caring people who make sure you are experiencing a comfortable, clean, compassionate day every day. I am surrounded by many choices for activities or whatever suits me to make my day joyful. A great choice for my remaining days.

When it comes to the care services, I had to be reminded more than once she must be watched taking her meds. They all complain about the food. Our loved one enjoys the music but not really a games or craft person. Based on the experience we have had, we would recommend this community to others.

There is always room for improvement, but the staff is always making the facilities spotless! Friendliness of the staff is a 5!! Smiling faces. Amazing attentive to residents, wonderful communication. Always something to do . They decorate for all seasons and holidays! Very comfortable and cheerful when you enter. The care my mother needs is same across the industry my decision was based on location to family which the housing cost is a bit more. Might add about Facility- they are NOT quick to repair/up grade but we would recommend Desert View to other families

The administrator works with both staff and residents to resolve any problems that could arise, and she is very fair And accessible. I feel there could be more activities, but it takes more staff and they do try hard . I feel the value is adequate.

What we like the most about Park Place is definitely the people and we would most definitely recommend this community to other families. My mom hated it but would've hated anywhere. The only thing I didn't like was there's several tables in different places for I think 6 people each. I would have preferred a large cafeteria area. My mom never would go sit with the others. They were really good during hospice also