Pinnacle Senior Living

The staff at Harmony is very caring to all of the patients. Mom is very happy there and we hope that she will be able to remain there. They all go out of their way to make her feel comfortable and it is a very "homey" atmosphere.

My mother and step-father both lived at the Harmony in Two Rivers for 7 years. I cannot say enough about the care they both received though out their stay. The staff is exceptional. It was very emotional at times and the staff was always there to support them as well as family. The decision to put them in assisted living was hard but I never regretted picking the Harmony of Two Rivers.

She is pretty happy here. She loves the food, and she has too much to do. We don't have any complaints so far. It's clean and the staff is friendly. I can't really think of anything that they could do to improve or do better.

I tend not to review places/products, but this time I am making an exception. Willow Creek is wonderful! I can easily say that because of how happy my 92 year old Mother feels about her apartment, the staff, the food, and the many friends she has made at Willow Creek. Even at 92 she was bound and determined to continue to live on her own, but knew she needed assistance that I was not able to provide her on a daily basis. We checked out and toured several facilities and service agencies and after completing our tour of Willow Creek, Mom said "I don't need to see anyplace else." And neither one of us has regretted the decision to make the move to Willow Creek.

We would not have found Sterling House without your help!! Thank you.

Even though our mom received home care services in Citadel Independent Living, after 6 weeks it was clear she needed Assisted Living. In both places, the staff are friendly and respectful toward residents, family, and other staff. They seems to enjoy working with the residents, and they quickly learned what Mom's individual preferences and needs are. Mom can ask for whatever she needs at the Wellness Center -- if they don't have the answer they help her find it. Mom is profoundly hard of hearing and some activities might not be suitable for her. I'm hoping accommodations will be made for other activities. The apartment is light and has nice high ceilings, the grounds are beautifully kept, and mom can have plenty of time outdoors in the enclosed areas. Sometimes the business office and other staff could coordinate their communication a bit better, but all problems are easily worked out. The dining room is quite accommodating - mom can get what she needs. The food is nicely prepared, (occasionally tastes too salty) has enough variety and plenty of fresh vegetables. Mom is receiving excellent care and feels safe and looked after.

I find the Staff to be very friendly and efficient at their Jobs. They have bent over backwards to help me, since my wife died here on the 21 of Feb. I and my pup have been totally accepted. Most of the Residents are also very friendly.

What we're most impressed with here is how friendly the staff are! Everyone in our family who has had any interaction with them always remark at how nice everyone is. It's a very nice looking, well kept, and clean facility, and they've just done a great job overall so far! The one thing I'd like to see them do a bit better is make it more clear to the residents the sorts of activities they have going on. There's always plenty to do, but it's easy to miss things if you don't know about them!

The family really likes the Sterling, they seem to be more professional with the staff and very freindly like its home. Sterling house has the feel that all families are well taken care of. They found the kittchen to be very clean and the bonus if they allow their residents to cook their own meals

I have to admit that I was really skeptical when I contacted A Place for Mom. I entered the info online. The next morning I got a phone call. It was on a Saturday saying someone would be contacting me soon. Then I got another phone call on Sunday morning. I was still skeptical. But once Amy the advisor started talking and I could tell she knew about the resources in the area I was looking, I let my guard down. With her help, I found a really nice place for my dad at Sterling House. I'm very happy how things worked out.

She seems to like the activities, especially the art classes. We chose because of the quality of the building, my interaction with the staff, and the cost. It is pretty affordable considering what you get.

My mother likes Sterling House because of the size, and the residents and staff are so friendly. She felt very comfortable when she went for the first visit. I am happy to know that she is being well cared for and likes her new room. My mother loves to be around people and making new friends. Sterling House has been a blessing for her and me, knowing she is comfortable and happy is all I was hoping for her.

They're doing some remodeling right now but they're doing a really good job of keeping dust down while they do that. We looked at 7 or 8 in the area. Price was part of the decision making process and it's a smaller facility. I don't think my father would do well with a real large community. We did respite as a trial. He stayed there for two weeks and when we came back he said that's where he wanted to stay. If they don't see you, they come check on you and get you out of your room. It used to be a Holiday Inn but they've done a really nice job of converting it. If you get a two room you have a sitting room and you ended up with two bathrooms because they took two motel rooms and opened up the doorway between them. Because it was a Holiday Inn, the rooms were decidedly different, much larger than all the other room that we were looking at.

Mom had been living alone and on her own for over 33 years. She is 94 now and experiencing difficulty with her walking and taking care of herself and wanted to move into assisted living if possible. We checked into 7different assisted living facilities in the Sheboygan area and we found that Harmony of Sheboygan West fillfulled her needs. She has a lovely room with bathroom and large wardrobe. The staff are super friendly and helpful in every way. Whatever mom needs they are there to help her out. The meals are verry good according to mom and the facility is very neat and clean. There are activities for all who want to participate both at Harmony East and Harmony West. Mom has lived there since August 19th and couldn't be happier. I asked her if she missed her old apartment and her reply was "NO...this is my home now"! We couldn't be happier as her family who worried about her living on her own. Thank you Harmony...Job well done.

At first I wasn't sure I had made the best move for my folks, but I know now that I did. They have made a 180 degree change. It will still take some time, but, there has been a huge difference since the 1st day we moved in. This community really does care about their residents. It isn't a job to these people, it is their passion to make their residents feel that they still have a place in this world. I can't put down in words the way they make me and my parents feel. But I do know this is home. Please if you are having problems or not sure where to go, come by and visit. You will understand then.

Our experience with Harmony so far has been "great". The staff is friendly and very competent. They treat Mom super and she is happy with the care that they are giving her,

My mom moved here and we loved her apartment and the people at the DeSoto Sterling House. They had good food and great activities. Unfortunately, they were not adequately staffed to handle my mom's fall risk mixed with her dementia. I would recommend a smaller patient/caretaker ratio for patients who need close supervision. However, I'd recommend this place to anyone who is capable of staying in their own little apartment with assistance. Mom fell within the first six days, broke a bone, and had to move to rehab. We were sorry to move her out, but her fall risk was too great.

I just moved my great uncle in last month and he loves this place, staff and community members. He says the meals are decent and portions plentiful. It isn’t a hassle signing him in/out to go places with family but there are measures in place where he just doesn’t wonder off unsupervised in the world. [name removed] made the transition smooth for us as this is the first time dealing with this sort of thing. Also there is a lot of vets here and my uncle being ex army medic fitted right in with his war stories along with so many others. I feel they really care about the seniors here and all the staff here are so friendly and welcoming from the front desk to housekeeping, nurses and chefs and just everyone I’ve made contact with. My uncle does an exercise class every morning before breakfast, they keep a full schedule of activities for your loved one to partake in. I invite all to at least take a tour if looking to place someone especially a veteran.

There was a definite adjustment period. It was not smooth sailing in the beginning. I figured out face-to-face meetings got things accomplished.

The facility was clean and cheery. The care staff were great and very personable, helpful, and caring. The administration in the facility could be more accessible.