Pinnacle Senior Living

While no place is perfect and there is an adjustment period of getting to know each other, the only reason U didn’t give 5 stars Is I I am tough on reviews personally as perfection is earned. Overall it’s a very nice place but the dining is five stars fir sure!. It took awhile to get the medication ordering smoothed out. I know they must follow regulations coordinating with the community and my fathers meds and it was finally resolved. He’s doing really well. While there are plenty of outings and activities, adding even more would be even better! The next time I review I’m sure it will be closers to perfect.

My friend [Name removed] moved into The Citadel at the end of July 2018. She is pleased to be there & feels safe & secure. She says the food there is good & the dining room is lovely. A comfortable place to live when you can no longer live on your own.

I have continuously found ALL the staff to be friendly at all times, from the director to the cleaning staff. Everyone says "hello" whenever you pass in the hall. Not just friendly but helpful. Always asking if they can help. It is a small facility. The size was one of the reasons I chose it. I felt my mom would not get lost in the shuffle so to speak. I also felt that she would be more comfortable in an intimate setting where the staff would know her by name and she would feel a connection to the staff.

I toured this facility, and although they were full and I couldn't move mom in, we were so impressed with the information given when we toured. Even though we showed up unannounced and they were full, they took the time to show us around and spent about an hour answering all of our questions. They were so kind. The building I toured was clean and it smelled good (that is a huge deal for us!) Overall I was quite impressed and I wish I could move mom in.

The official staff, medical technicians, maintenance team, activity advisor, housekeeping staff, care team members and wait staff are all top notch. The building and grounds are well kept and it’s genuinely a cheerful and caring environment managed by competent and compassionate people. I couldn’t be happier with my choice of Desert View! 5 Stars across the board.

I really liked this facility and it is a lot smaller than other places. The only thing I didn’t like is that it wasn’t as bright and airy. I really liked the room they showed us and it is less expensive. The only reason why we did not pick this community is that they did not have a respite care bed ready for immediate move in. The staff was super nice and I was very pleased. I would recommend this facility to other families.

The Grove Care and Wellness My parents are residents in the assisted living facility at The Grove Care and Wellness. My step father had to be placed in the skilled nursing facility there and at the same time my mother was placed in home Hospice. The General Manager and his assistance made sure that my mother could remain there to be close to my step father while on hospice. Everyone there are the most compassionate people I ever met. My father remains there residing in the assisted living unit and likes it.

Both my father and mother were here. They received excellent care. The meals were good and our family was grateful for the kindness extended to our parents. If you want new and flashy - not the place for you. It was great for us. They were clean, fed and cared for. Thank you!

I had originally had my husband in a different home and he came here to Brookdale for rehabilitation for his hip and was there for about 6 weeks. After hearing numerous raving reviews from friends, I decided that this was where I wanted him to be. This community is within walking distance of me so it makes it so easy to be able to see him whenever I’d like to. All of the residents are friendly and cheerful. Some are unresponsive or disturbed, but the staff is so kind and knowledgeable so they know how to handle things properly. Everything is always so clean too. The staff does the residents’ laundry, they make his bed every morning, they spot clean each day, and do a thorough cleaning once a week as well. They take everyone on outings to places like the planetarium, which he loved. For the price you pay, which isn’t too expensive, you really get a great experience and I’m just thankful that Brookdale was able to take him in. I would definitely recommend this community.

There has been a big change with the Brookdale Oshkosh as they have sold out to Lake Pointe Villa as of June. But even with the ownership change, everything seems to be going well with the transition and my mother is doing great. The activities director is wonderful, there is always something going for the residence to do, in fact on the weekends they are always looking for more to do. Even with my mother being busy with her PT she finds time to join in the activies. I feel there no better place I would want my mother to be than here. Now the food is not quit to my mother's liking and she is hoping the new chef will be bringing in a new menu as well. Brookdale did not supply transportation for the residents so we are hoping that Lake Pointe villa's will. The staff is friendly, if I have a concern I have no problem finding someone to answer my questions and they stay in contact with me by phone as well. The New owners are making some nice changes and the staff is please as well.

I like this community for the care for my mom. We have been able to speak with staff on some improvements and that makes us know that they are always willing to make the improvement. The menu is very good and my mom likes the variety. The community is clean and we like knowing that she is busy with the activities. We would recommend this community for care.

Everything is pretty professional that this community provides and does for the the residents. I have no complaints about what I see when I am here twice a week. The community is always clean. I always see attendants through the facility. There is always some activity set up for the residents. They seem to have all their duck in line. I was able to negotiate the price that sealed the deal for me to move my mom in. Now she has a private apartment, over looking the lake. It is a nice community.

During my tour of the River Point, I thought it was a very nice place. The tour guide was knowledgeable and helpful, they took me around the building and answered my questions. The facility was clean, it was a good experience.

The Brookdale Kenosha North was very nice, but it came down to my mother's personal decision. She liked the community but she wanted somewhere where there were more activities going on.

"Dear [Removed]...A special Thank-You to you & your staff for the the kind consideration that has been provided for my wife... My daughters, as well as grandchildren join me in this expression of gratitude. ....the additional attention, necessitating more time and patience that your staff willingly provides...does not go un-noticed. I have worked in public health all my life; I am aware of the administrative & collaborative efforts in maintaining a well-run program to provide for the varying health issues. I commend you for your diligence.

We really liked the Arbor House of Rockwall, it was a very nice place. They had a lot of great activities available and the people were very nice. I ended up choosing another community but this one was a top choice!

My sisters and I toured this facility for care for our mom, and we had a great experience, the staff was friendly and knowledgeable, we are considering care here for our mom. and thank you [Removed] for showing us around your facility.

I am very happy with the way the staff at this community took care of my mother while she was there. The maintenance did a fantastic job keeping her room clean, nothing was ever out of place. They always returned her clothes back to her room and put them away for her, there was never any confusion. The food served was great! Very delicious and nutritious. I would defiantly recommend this place to anyone,

I have visited my mom during lunch and looked at the menus. The meals sound good and my mother hasn't had any complaints about the taste. I would recommend this community to friends and family. The staff are friendly and attentive. There are various activities offered, my mother likes to engage in some of them. It's a small place giving it a home feeling.

I am absolutely happy with the care here. The food is good from the dinning room but I mostly make my own food. I have suitable amenities to prepare and make my meals. The staff come to my room to dump trash and they keep the community clean. There is a few activities and I get to play cards or sit with residents and talk. They have a few different Sunday services and I'm going to check some out. My daughters were also impressed with the help from A Place For Mom.