Pinnacle Senior Living

We had a great tour with The Citadel, it was just not the right fit for my loved one. She was more independent

We chose Windsor Court at the time in the period of covid because he needed medical care and he needed someone who could give him insulin injections and they were willing to do that here. He also needed memory care which is something that they provided as well. After he has been in here, we realized it is a smaller facility with great staff. It is in his hometown as well so it is a good location for him. He says there are not enough fresh vegetables served with the meals, so they could use some improvement there. I would recommend them to others who are looking.

We chose Desert View because my father liked the veteran aspect to it. My brother is on the front line since he lives closer and I am out of state but I think the communication has been good. Overall it has been a good experience so far and I would recommend them.

I would tell my friends that it is worth what we pay. The food is enjoyable by my loved one. The community is very friendly to my loved one. The room is nice, and the rooms are almost all the same floor plan.

The entire team at Park Place Assisted Living is amazing. They are great to work with, they offer exemplary care and cleanliness as well as genuinely caring about their residents. I would recommend this facility to anyone needing care.

Went to tour the facility. It’s beautiful with lots of pretty furniture, it’s super clean, friendly staff and has spacious rooms. I was given a tour by [name removed] the Administrator. She was patient and friendly with us. I would have loved to move my mom in there that day but unfortunately they were full (which is a good sign), we put ourselves on the waiting list though. Their prices are absolutely amazing for the care they provide. I definitely I recommend others come and see this facility.

While no place is perfect and there is an adjustment period of getting to know each other, the only reason U didn’t give 5 stars Is I I am tough on reviews personally as perfection is earned. Overall it’s a very nice place but the dining is five stars fir sure!. It took awhile to get the medication ordering smoothed out. I know they must follow regulations coordinating with the community and my fathers meds and it was finally resolved. He’s doing really well. While there are plenty of outings and activities, adding even more would be even better! The next time I review I’m sure it will be closers to perfect.

My friend [Name removed] moved into The Citadel at the end of July 2018. She is pleased to be there & feels safe & secure. She says the food there is good & the dining room is lovely. A comfortable place to live when you can no longer live on your own.

I have continuously found ALL the staff to be friendly at all times, from the director to the cleaning staff. Everyone says "hello" whenever you pass in the hall. Not just friendly but helpful. Always asking if they can help. It is a small facility. The size was one of the reasons I chose it. I felt my mom would not get lost in the shuffle so to speak. I also felt that she would be more comfortable in an intimate setting where the staff would know her by name and she would feel a connection to the staff.

I toured this facility, and although they were full and I couldn't move mom in, we were so impressed with the information given when we toured. Even though we showed up unannounced and they were full, they took the time to show us around and spent about an hour answering all of our questions. They were so kind. The building I toured was clean and it smelled good (that is a huge deal for us!) Overall I was quite impressed and I wish I could move mom in.

The official staff, medical technicians, maintenance team, activity advisor, housekeeping staff, care team members and wait staff are all top notch. The building and grounds are well kept and it’s genuinely a cheerful and caring environment managed by competent and compassionate people. I couldn’t be happier with my choice of Desert View! 5 Stars across the board.

I really liked this facility and it is a lot smaller than other places. The only thing I didn’t like is that it wasn’t as bright and airy. I really liked the room they showed us and it is less expensive. The only reason why we did not pick this community is that they did not have a respite care bed ready for immediate move in. The staff was super nice and I was very pleased. I would recommend this facility to other families.

The Grove Care and Wellness My parents are residents in the assisted living facility at The Grove Care and Wellness. My step father had to be placed in the skilled nursing facility there and at the same time my mother was placed in home Hospice. The General Manager and his assistance made sure that my mother could remain there to be close to my step father while on hospice. Everyone there are the most compassionate people I ever met. My father remains there residing in the assisted living unit and likes it.

Both my father and mother were here. They received excellent care. The meals were good and our family was grateful for the kindness extended to our parents. If you want new and flashy - not the place for you. It was great for us. They were clean, fed and cared for. Thank you!

I had originally had my husband in a different home and he came here to Brookdale for rehabilitation for his hip and was there for about 6 weeks. After hearing numerous raving reviews from friends, I decided that this was where I wanted him to be. This community is within walking distance of me so it makes it so easy to be able to see him whenever I’d like to. All of the residents are friendly and cheerful. Some are unresponsive or disturbed, but the staff is so kind and knowledgeable so they know how to handle things properly. Everything is always so clean too. The staff does the residents’ laundry, they make his bed every morning, they spot clean each day, and do a thorough cleaning once a week as well. They take everyone on outings to places like the planetarium, which he loved. For the price you pay, which isn’t too expensive, you really get a great experience and I’m just thankful that Brookdale was able to take him in. I would definitely recommend this community.

There has been a big change with the Brookdale Oshkosh as they have sold out to Lake Pointe Villa as of June. But even with the ownership change, everything seems to be going well with the transition and my mother is doing great. The activities director is wonderful, there is always something going for the residence to do, in fact on the weekends they are always looking for more to do. Even with my mother being busy with her PT she finds time to join in the activies. I feel there no better place I would want my mother to be than here. Now the food is not quit to my mother's liking and she is hoping the new chef will be bringing in a new menu as well. Brookdale did not supply transportation for the residents so we are hoping that Lake Pointe villa's will. The staff is friendly, if I have a concern I have no problem finding someone to answer my questions and they stay in contact with me by phone as well. The New owners are making some nice changes and the staff is please as well.

I like this community for the care for my mom. We have been able to speak with staff on some improvements and that makes us know that they are always willing to make the improvement. The menu is very good and my mom likes the variety. The community is clean and we like knowing that she is busy with the activities. We would recommend this community for care.

Everything is pretty professional that this community provides and does for the the residents. I have no complaints about what I see when I am here twice a week. The community is always clean. I always see attendants through the facility. There is always some activity set up for the residents. They seem to have all their duck in line. I was able to negotiate the price that sealed the deal for me to move my mom in. Now she has a private apartment, over looking the lake. It is a nice community.

During my tour of the River Point, I thought it was a very nice place. The tour guide was knowledgeable and helpful, they took me around the building and answered my questions. The facility was clean, it was a good experience.

The Brookdale Kenosha North was very nice, but it came down to my mother's personal decision. She liked the community but she wanted somewhere where there were more activities going on.