Pinnacle Senior Living

From the moment we walked into the office of Park Place during our search for the perfect spot for our dear friend we just knew this is the place. Our friend moved in within a few days. Then corona virus hit just a few weeks latter. From day 1 our friend was treated with care, compassion, professionalism and understanding. Everyone took special care to help with the special needs of our friend., special care re the challenges because of corona virus. I cant give enough praise on our experience with Park Place. Thank You to each of you at Park Place and a special Thank You to [name removed] your kindness and friendly approach made such a difference in the most difficult times. I highly reccomend Park Place. ?

Took a tour when looking for a place for my grandmother. It’s so beautiful and clean, I was really impressed! Everyone there was so friendly, made me feel very welcome and at home.

Absolutely beautiful. Very clean and the staff were friendly and attentive. Im extremely impressed and will move forward for my grandfatber!

Park Place in Reno, Nevada is a wonderful place to House your loved one. The staff is friendly, and very accommodating to the needs of our senior family members. The facility is very clean and extremely “homey”. The grounds are lovely and very hospitable looking. I would highly recommend them.

The facility its 5 star and Covid free but when it comes to Assisted Living (AL) they are tiny

Mountain Terrace was outstanding. My mom was only there for two months. The staff was wonderful. The staff knew our name and returned phone calls. They were great. They could have done a better job with the low sodium diet. The room sizes and layout of the community were excellent. The A Place For Mom advisor was wonderful and so helpful, especially with me being out of state.

For the past 14 months my mother lived and was loved at Park Place. I would recommend it to anyone looking for an intimate setting for their loved one. The caretakers were extraordinary in their care of her and we’re attentive to the families request. Though I was miles away, I knew that they really cared and we’re looking out for her best interest. A big shout out to [name removed], who poured extra love and attention over my mom, making her feel special. I love their belief in aging in place and the support they provided by recommending additional help when my mom’s health worsened. Allowing my mom to stay in a place where she knew everyone was such a blessing and made her happy. I really couldn’t have found a better placement for my mom and I’m thankful for all they did.

I called park place out of desperation, looking for an assisted living facility for my 84 year old mother in-law who has slight dementia and couldn’t live at home alone any longer. I initially spoke with [name removed] who was so kind and welcoming. We got to talking and forty five minutes later it was like I’d known her forever. My mother in-law lives there now and we couldn’t be happier. We moved her in, made her little studio like a home with all of her little trinkets from home. [Name removed] and [name removed] treat us like family. All the services they offer we’ve had to use and it has been so helpful to the family, especially me because the other facilities she lived in were not so much like a home environment but more like an apartment complex. So I was there everyday doing for her what they didn’t... We love Park Place! Especially [name removed] AND [name removed]! ??

I'm currently looking for assisted livng for my mother for her future needs. The Community Relations Director, [name removed], was wonderful and answered all my questions. This community is beautiful and everyone I met was very friendly. When the time comes, Park Place will be my mothers' new home.

A very clean and friendly atmosphere.

In January we in a situation to find an assisted living facility at that time we visited a few places some good and some great After touring Desert View Senior Living we had no doubts what so ever that this one was perfect. First off the Staff is awesome!!!!!! The Facility is so beautiful and clean like a fine hotel and they really do care about everyone. On the tour we noticed that everyone living there and also the staff was happy, friendly and took pride in their living quarters. [name removed] was so supportive throughout this whole adventure always reached out to our family and solved any situations that arrived, we will miss him. Great place for your loved one.

I cannot say enough great things about Desert View Senior Living. My father had a health episode and it was no longer safe for him to be home alone. We struggled to find a place where we felt comfortable and he felt comfortable. There are places with more curb appeal but he wasn't happy there. He made many friends at Desert View with both the other occupants and the staff. The staff is amazing! He would "light up" when they entered the room and they did everything with love. I never once had to worry about his physical or mental health because they saw to it all. During the pandemic, they kept everyone safe and spent many hours listening to his stories and keeping him company. Later, when time got small, they stayed with me and kept me company by telling me stories of him. I love this place and will always be grateful for their loving care.

The staff was very attentive and very personal. They were all really good with my mom. The care giving staff was very attentive with my mother and we felt like she was in good care. They clearly pay a lot of attention to their residents. The activities were good; they had movies, outside professionals come and do performances, and they even had wine tasting events on-site with music. The community is a bit pricey, however we feel we got our money's worth for the level of care they were providing. It seemed like a "stationary cruise", there was a lot of staff, a lot of activities, and they were always very concerned with the quality of care the residents were receiving. My mother was never bored and she was clearly well cared for.

The staff are just amazing. They are warm, friendly, approachable, and just super people. It's like living in a healthy home environment. The food is good and like home cooking. We searched and visited several places that were fancy and hotel like, but here they were warm and sincere. The residents and the staff are friendly and compassionate. My mom says it's the best thing ever. She is happy as a clam and is really thrilled to be living there. During COVID, the communication has been great. They send a weekly email update. I love the way they are handling things with gloves, masks, and taking temperatures when people enter the building, they have had no cases.

[Name removed] and the staff do a wonderful job of helping my husband, and they are ready to step in and help with anything that needs to be done that I cannot physically do. Them being willing to do such tasks as taking him to the Medicare office, or to help my husband contact his retirement offices has been a huge help when I have been unable to do this due to distance. The facilities are always clean and lively, the staff is always friendly, and they are on top of his medications. They also go a step beyond to ensure that I can still stay connected to him during this time when physically visiting him is not possible due to the coronavirus. Desert View is a very good facility, and I highly recommend.

We went on a tour of Park Place. We were greeted warmly and welcoming. [Name removed] was so helpful with all our questions. The cottages were very clean and inviting. The care services were all inclusive and the value of Park Place is above any of the other Assisted living places we toured. You could tell the residents were happy and very well taken care of. The activities are endless. The staff were so friendly and helpful. I would recommend looking into Park Place.

I toured Park Place Assisted LIving in anticipation of my dad needing care in the future as he ages. The community relations director, [name removed], gave me a complete tour of the community including lunch with the some of the residents. The meal was tasty and well balanced. I was impressed with the individual studio rooms and beautiful views. The care givers I interacted with were very friendly and I observed good care being administered to the residents. The overall cleanliness of the cottages I observed during my tour was excellent. [Name removed] was very compassionate and answered all my questions. When the time comes for dad to move from his home to assisted living, Park Place will be my choice.

They have taken very good care of my dad. The office folks are helpful and easy to work with. The care staff is friendly and attentive to my dad’s needs. This facility is clean and well run. My dad likes the food too!

[Name removed] is great. She really takes the time to listen and understand your needs.

Nothing but praise from first contact through transition of my wife to memory care. Desert View lived up to and exceeds any expectation. When I needed assistance personally they even took care of me in a respite room near my wife in memory care so so could be near here day and night. I asked them what I can do to share my experience and this is my way of saying thank you to the amazing memory care team. Zero and I mean zero complaints from day one. Amazing there’s a community like this.