Phoenix Senior Living

This was a very nice community. We have have chosen this community if they had availability for our loved one.

I toured this community and it was really good. The overall cleanliness looked great and staff was very friendly.

We are very impressed with the attention that is provided by the Staff. [name removed] is phenomenal. Her and her husband went and sat with my father while he was in the hospital. I was out of town and cannot thank her enough.

We are very impressed with the attention that is provided by the Staff. [name removed] is phenomenal. Her and her husband went and sat with my father while he was in the hospital. I was out of town and cannot thank her enough

My mom loves The Neighborhood. The price, the room size and accessibility. The staff are all terrific. The staff are all friendly and very helpful. The small community makes it easy for residents and staff to know each other. I would have never thought of The Neighborhood if not for A Place For Moms' recommendation. 5 stars across the board for The Neighborhood at Madison community.

I absolutely loved Summit Place of King's Mountain. [name removed] their onboarding/sales gal is just awesome. The facility itself is clean, bright, and very active. I like that it is smaller that way they are able to give more individualized attention - their memory care only had 16-20 residents. The only issue for us was the location, it is a 45 minute drive from my house and I wanted to be able to visit more often. That being said, we were still very on the fence and almost chose Summit Place.

My loved one loves it here and they couldn't be happier. The staff are very friendly! There are three meals a day served to the residents and there are choices to choose from. Some of the activities available include: happy hour, bingo, field trips, exercise groups, and more for the residents to participate in. The apartment has a full kitchen it it. The laundry facilities are on each floor and it is communal. The community offers laundering the linens once a week to the residents.

We chose The Phoenix at Lake Joy because they were the most professional and also offered the most services. The facilities were definitely the nicest in the area that we looked at. The staff here are exceptionally accommodating. I would highly recommend The Phoenix to others.

What really stood out to me about this facility is the staff. All of the staff have gone over and above what I expected and making my mom feel comfortable and part of the group. If she's not eating they will often get her something else to eat. They helped me celebrate my mom's 101st birthday on Sunday with a beautiful cake. It was very nice!

This was a nice community tour and the staff were good to answer our questions.

The staff was always really good and very friendly here. The food was not great, too much fried stuff. They do charge a high activities fee. I was told that if my friend was there for less than 30 days it would be refunded. They're now adamant that they will not refund the activities fee to us, my friend wasn't there a full 30 days. I intend to call corporate because it's just not fair or good business. My friend had dementia and even though they said it would be a good fit for her, it was not. The building is not secure enough for that condition. If not for the activities fee, I would recommend them to friends and family for assisted living.

Our family had an in person tour and it was a very good experience - but at the time they only had a shared rom available, it was a little farther away and higher priced but it is a nice newer facility.

Summit Place of King's Mountain is a great place, especially compared to another place we experienced first. I wish I had moved my mom to Summit Place sooner. It's a very Christian, caring place. They're very transparent and don't try to hide anything from you. They allow you tremendous availability to come and see your family member. Everybody there takes an interest in your family member. It's a nice place - very clean, and there are no unpleasant smells. We had no incidents with the care, and they coordinated well with hospice. They would get so excited when she had a good day, and would make sure to take her outside and take pictures to share with me. I really appreciated their genuine concern for her wellbeing.

All I can certainly say it that is has been a great place for my loved one. Nothing bad at all to say, would certainly recommend to anyone whom asks.

This is a good facility. I do worry about the activities and if mom is participating or not. They publish a calendar, but I've been there a few times when they have something scheduled on the calendar and haven't seen an activity happening. I'm going to reach out to the activities director and ask her about it. The staff is really good. They do laundry 3 times a week and mom's room is always clean. Overall, I really like this facility and my only concern so far has been the activities. I would recommend this facility to friends and family.

I placed my mother at The Phoenix At Lake Lanier after touring numerous different facilities. The experience I had when I first walked into this community was much different than many others. I was greeted with kindness and walked into such a beautiful and clean community. No place is perfect but the issues and concerns we had were brought to the staff's attention and it was fixed right away. My mother had a hard time leaving her home of 42 years, but she now loves where she is at and has made many new friends.

Our family had an in person tour and this was actually our top choice - it was closer in location for our family, everything was very nice and the value was right on par with another community.

The food service area can be improved.The meals is not served family style, and was buffet prior too. The Staff tries hard to accomodate my loved one, to get accustomated to living there. It's an older facility but they have nicer rooms, and bathrooms.They have alot of activities, that are provided for the residents. Overall, the staff was very nice, and they try to work with families.

I'm happy with The Pearl. The facility is dedicated to memory care. Therefore it is not an adjunct to assisted living with shared resources. So I find that it's much more focused on the needs for memory care and is preferable. That's the thing like most about them is that they are 100% focused on memory care. The staff are very friendly and very approachable. They keep the facility clean. It has a nice secured courtyard that is accessible to the residents. They can walk outside anytime they want without having to be accompanied. I like the layout, which is a square, so they can walk the halls continuously, as people with dementia are apt to do. It has been a good experience.