Phoenix Senior Living

Our family had an in person tour and this community is very clean and very nice. The staff and residents we met were super friendly, but our loved ones level of care was so high that the community was almost to fancy. They had so many different and neat amenities and extra things, and we just did not think our loved one was going to be able to take advantage of all that.

We were very pleased with this community. The staff were wonderful, the building was clean and they seemed to have excellent activities and we liked the rooms. We really like just about everything with the place. The only thing that made us hesitate was that the independent living was separated from the dining area. You had to go outside to get to the dining hall and my loved one wanted this to stay engaged and get out. They had a chapel room and my loved one liked this also. This was my loved one first choice but the location was just to far away from where we were.

we haven't officially moved my loved one in yet due to some delays on our end. however, everyone i've spoke with over the past several months have been extremely helpful. from the nursing director to sales and the staff at the front desk - they have all been great. when i saw this community in person, i thought it was very updated with a really nice common area and living quarters. compared to where my loved one is currently living, i do think the value for the cost will be a lot better at Atria. i look forward to moving my loved one in soon!

i toured this community and thought it was nice. it just boiled down to distance; we chose another community because it was closer to family.

Coming from Pennsylvania and compared to other retirement communities, the value for the cost is good here. There are no activities at the moment due to Covid and the kitchen is understaffed. I don't blame the community for those things as they have been directly effected by the politicians in D.C. Despite those things, this place feels like home and a few people I know have moved in from my recommendation.

There was a recent price structure change. My loved one is very happy here and we are as well. We would recommend The Bungalows to others for their loved ones. The meals have been good and I've been happy with the meals I've had and it was better that expected. My loved one has enjoyed every meal so far. There was a new renovation of flooring, painting, and dining room furniture.

The community is extremely clean and the staff members here are very friendly. This is a good community for assisted living and memory care we would highly recommend for that level of care - but this is not a skilled nursing facility they do not have it here.

This community was above what my loved one needed and not an apartment but more of a hospital like room. My loved one was not quite at that level of care. I liked what I saw and I liked the philosophy of the tour guide.

When I have a problem, it is solved. My wife has dementia, she has great care. The staff are great especially the front desk staff.

So far our loved one seems to be enjoying the meals and dining service, we have heard of no complaints as of yet. The activities are good, we think the value for cost is good and we would absolutely recommend this community to others.

This community looked very nice. It was a good experience but there was another community that we liked better.

The staff have been very caring and the residents have been very welcoming and friendly at this community. They have activities like bochi ball, bingo, trivia, work out classes, movies and more for the residents to do to stay busy. They also have bible study and church services for the residents. You name it and they pretty much have it.

I looked at about 7 different facilities and The Pearl was by far the best, I immediately knew this was the place. What stood out was they focused primarily on memory care. The other places I looked at it seemed like memory care was an after thought. The last 4 days my dad was alive is what impressed me the most. The care not just for my dad but for the family was unbelievable. They prayed over him and over us and they made it as beautiful as possible. I cannot speak highly enough about [name removed] the administrator, she went above and beyond. I would highly recommend The Pearl.

This community has very friendly staff and they were very convenient. The fact that I could go any time to see my loved one really made a difference for me. If I woke up in the middle of the night and did not feel right I could go see my loved one and this really made a difference for me.

We had a great tour experience with Sunrise of Ivey Ridge, but the room we saw was not the size we were looking for.

We chose The Phoenix at Union Hill because of the friendliness of the staff and the way we were treated. The facility itself is beautiful and we felt that it had a nice mix of independent and assisted living for our dad. The room sizes are beautiful and perfect for what he needs. We would definitely recommend to others looking.

I feel they go above and beyond, and the quality of care is exceptional. The communication is number 1 and the nurses and E.D. always communicate promptly and effectively. They have a very good reputation.

This community was a nice place but it was way to expensive. It was closer to my home but the cost was just too much. There were also no trees or anything around it due to it being so new.

My mother in law was actually a this facility 10 years ago and had a great experience. We did not choose them because they could not accommodate her needs. She smoked and they did not have a room on the first floor available that was far enough away. But we know it is a great facility.

In [date removed], my wife became a resident at The Pearl. Her medical needs and level of care required became greater than I could accomplish at home. Over the last 7 months, I have found that she has been exercising much more than at home and she has formed relationships with the other residents, none of which happened at home, even before her Parkinson's had progressed to the level it was when she became a resident.