Phoebe Ministries

I think they're doing good, as far as the technical part of it. There are days when I think they could do better. It's not that bad. The therapy team has made progress with my husband. They could be giving him more therapy sessions and be sure to focus on the specific areas he needs help with. I know they're understaffed, but I think the staff could answer the call bell faster than they do. There is some staff that always answer his bell and joke around with him which make him feel better. His bedding is always clean and his bed is always neatly made. He likes their lasagna. The staff doesn't have the answers to the questions that I ask.

Their physical therapy and wound care are really good! The food choices could be a little better. It's okay, but I guess for the people that are at the facility. Portion sizes were a little small in the meals, but my mom hasn't complained.

So far it has been good at Pheobe. I would recommend them to a friend. Their rehab therapy is average. So far the nursing care has been good. Everything seemed clean. I notice the floors in the smaller offices could use more attention. Her room is kept clean. The meals are above average. I haven't heard much from the facility. The only trouble we have run into so far is getting a phone in her room. It's been a week and I am not sure if it is still in there.

The night aide is great! She's a little frustrated with how the call light works, however. She likes their food!

They did excellent with my care. They only thing I wish they would do better is spent more time with me with rehabilitation.

Our stay with Phoebe has been pretty good. The staff has been outstanding. The therapy is awesome, my loved one really likes them! Also, the nurses here are fabulous! I would like to see an improvement in communication.

They do very well. It's a good place and this is the third time my loved one has been here. The staff keeps a good eye on the resident and the staff is very caring. Everybody I have dealt with and have observed have been terrific. My mother likes the meals and they have a good variety to choose from.

The staff is doing very well with my loved one and they give him the care he needs. The nurses give him his medications, and that is going well. They are very helpful and have all been very kind. If something is spilled they come and clean it up right away. Any question I ask, I get an answer immediately.

The experience has all been good. We have no complaints.

My loved one is happy there! He has been using the therapy and he's had some improvements. He also seems to be very satisfied with the nursing care. I am sure if you asked him there might be something they could improve on but I cannot think of anything.

The staff is very pleasant to me when I walk in. My loved one is getting great care and great rehab. I would like more feedback on her care.

The culture there is one of kindness and care! They are all fantastic. I don't think I'd change anything! The staff likes my loved one, and we're really happy with our stay.

Overall I would say it has been a difficult transition. After working with their team the therapy has improved a lot. The meals were good and they are finding things she can enjoy. Aside from one medication mishap, the nurses are very good.

So far Phoebe has been fine. From what I have seen, the staff care is very good.

The staff is caring and friendly. My mom and dad have been there quite often. My mom was in assisted living and it was good. One of the ladies calls me occasionally and she is helpful. I would like to have more communication about my mom's care.

We had such a great experience!

They had some miscommunication between doctors about my loved one's treatment. She was wearing dirty clothes for two days in a row and she has clean clothes. At lunch and dinner, they could provide bibs so the patients don't stain their clothing at mealtime. I was on vacation for a week and my sister was the medical contact and there was some confusion because things were being done by email. I had to forward things to my sister. The nurse never called me back.

The staffing is appropriate and they have a high level of care. There is quality one on one care here. The staff friendliness is quite good. There is a lot of consistency of staff. The nursing care is very good. The cleanliness is quite good. It is old but clean. The meals are okay. They assist and help my mother eat. It is institutional food. They have improved. Their communication is pretty good. The direct people there give good feed back to us.

Everything is good. Rehab is good. I think the aides are great, but when she buzzes it can be quite a wait. They're very friendly. The whole place is very clean. They keep the rooms clean and the kitchen area is clean. The meals are good.

Our experience was great! The communication was fine. They communicated with my brother mostly