Peregrine Senior Living

$7,000

around $5500 per month

The Atria seemed adequate, but we left a little depressed. Dad didn't think he'd like it.

this may be an option.

Father admitted to the Memory care unit about 2 PM and by the time we returned home he had fallen and was taken to the hospital. We then supplied 1:1 caregivers for 24 hrs but Atria said Dad did not need them during the day so we had caregivers scheduled for eves and nights. On the third day he fell again (they were short staffed and did not call us) and was admitted to the hospital for a brain bleed. He was ultimately transferred to Hospice from there and he died about 10 days later. Initially impressed with services they said they offered but did not see these happening again while we were there. Mostly the residents sat in a small area and watched TV. My father was only there for a total of three days. In those three days he was sent to the hospital twice. They wanted me to pay the full fees for admission and the entire month's stay. Avoided phone calls. I had to call corporate office just to get any replies from local Atria. Would Not Recommend memory care unit.

In a month when (1) the residents were quarantined in their rooms, due to a wide-ranging GI bug, and nobody could go out or come in (without a mask); and (2) there was a flying ant infestation in one wing that displaced residents from their rooms so that exterminators could spray, they actually charged me $3 extra on the monthly rent for a "tray fee". (presumably asking to have a meal brought to the room while rushing out to an event or an appointment.) Rather than giving us a discount for the quarantine days, or the displaced days, Atria decided to charge extra for a very small favor they did! I hadn't wanted to publicize these problems, but just couldn't handle the irony of the increased rent after the inconveniences of the last month.

There are some staff that care about the residents but not all. Starting with the administrators all they care about is making sure they cover up mistakes. None of them really care about the residents or what goes on. The blame is always on someone else. They really need to look into the menus for these residents & get opinions from them--they all complain about the food but it gets ignored. They don't care who they hire to take care of these people as long as they have a body there. A lot of the good employees are overlooked & taken for granted. These residents need more than just a place to live--they need more attention & care for their needs. The building itself is very nice for these residents. The activities are also great-there's a lot to do & the activities director is great with these residents. Its just to bad that the administrators (starting with the director) doesn't have enough compassion for these seniors. They're so sweet & deserve more.

Please remember that this organization is lead by a sales team. Our experience was one of hope in the beginning but due to health concerns of our loved one we did not think this facility could manage the many issues which were going on so we never took occupancy which was a very expensive lesson as no refund was allowed. The staff is very pleasant and friendly. Those residents who we came in contact with seemed very pleased with their surroundings. Please consider carefully the needs of your loved one before signing a contract. There are no refunds. Overall this would be a nice place for someone with minimal health concerns.

The level of care is inconsistent. There are some wonderfully attentive individuals providing care at this facility . There have many changes over the last several months and these changes have had an effect on the overall level of care.

All the alzheimers patients were in the basement downstairs because it was locked, and upstairs was not.

nice to tour but actual living experience is a bit different staff pleasant and food is good pleasant surroundings but could use a bit more structure and follow through by staff

I toured with Peregrine Shaker and found the facility to be very old looking and worn out. This was the main reason we did not choose them.

This was an average community. The rooms felt more like a dorm room and not an apartment for my loved ones.

Some people are very oustanding, and some barley make ordinary. There is alot of people with important jobs, and some that just occupy a chair. I am very dissapointed at amount of education/training with staff They lack training and corporate culture. I thought my loved one would get love/attention, for the amount of money that is being paid. You have to really stay on top of things. They should have more frsh fruits/veggies according to the season. Regarding activities, the schedule is good but the staff should know the interests of the residents, and theydon't do a good job of linking residents with activities

I was not happy with Peregrine Shaker at all, they could have improved on a lot of things.

I don't think there was enough activity for the residents. It was very quiet, but for the most part, the residents were left alone and there was not much for them to do. There wasn't really enough staff around to assist with getting them to any activities they did have. The staff were friendly, but a little standoffish. They just did not have enough staff for resident needs overall. When we first moved in, there was nobody who came in to welcome our loved one or explain how things worked. She was pretty much left on her own. Quite a few times when she did need help, it took a very long time for them to respond. The one highlight was the food was good.

Care was good at first but went downhill. Care plan was put in place for safety concerns but was not followed resulting in several injuries and ER trips. Atria never took responsibility and sited staff shortage and placed responsibility on the person with dementia. Communication with the family also was lacking.

11 weeks my Husband resided at this facility. ( This was before Covid struck. ) When transferred to a skilled nursing facility, staff there reported and documented, "bright red fungal like rash in bilateral groins and peri area, right hip showed deep tissue injury, right heel showed deep tissue injury, left heel showed Stage 111 pressure sore and right elbow scab". ( I did notice this elbow injury before scabbing over, and was told " I should of reported it sooner,") No follow up there. All this after only 11 weeks. I did send letters to the Peregrine Corporate Offices regarding my concerns and never received any feedback from them. No one seemed to care, no empathy from them what so ever. No one held accountable. In conclusion, my experience at Peregrine turned into a nightmare. During the time my Husband resided there, I had no major issues. Maybe his elbow injury, but everything else all came to light after he was released and transferred to skilled nursing.

I would say don't go there. There was poor nursing care, inattentive staff, medical errors, and medicine errors. The paperwork was ridiculous, and I couldn't leave a voicemail for anyone. I wouldn't send my dog to them. The nurse supposedly that is on staff there, she is on call for the entire country. They only have LPN's and no RN like advertised.

Atria promises things but they don't stick with it. They ask you to provide proof of what they promised in order to follow through with it. We chose this community because they said that they would work with us financially, and in the beginning they did. The care is wonderful though. The food is pretty good and they offer a variety.