Peregrine Senior Living

Toured the community. Immediately felt this is the place for Dad.

visited today and talked with the director. She graciously showed up around and provided information.

Very nice facility. does not accept medicaid.

Impressed with the community during the tour.

They've been fairly easy to work with, and they're pretty responsive. I would say they're not perfect. They do drop the ball a lot on small details like getting my loved one ready for appointments and making sure she's clean and nails groomed. She's certainly not being neglected though. The facility is very nice. For the amount of money that it costs, it's not outlandish relative to their competition, but I wish they were more transparent from the start about what services are available on site vs what appointments and services we would have to utilize off site. We did have to make a quick transition to move in, and they definitely helped accommodate us. From a business standpoint, the seem pretty semi-organized.

We chose Atria Delmar Place because they had availability when we needed it quickly. It is also a very nice facility and the woman at the time who was giving us the tour was really great. The room sizes here small compared to some others we saw. They said they food was good, but they had to wait a very long time to get it delivered which was frustrating. They also said the portion sizes were small. The best part about the community was the staff members, they were very friendly and they went above and beyond for my parents. I would recommend.

Nice facility. Friendly staff. Good value for price. After loved one is there the services and commitment seemed to slip a bit. Sometimes tough to get a return phone call or face to face.

My friend [name removed] has been at Peregrine Since Oct. 2018..In this short time I have seen such a positive change in her..Between the staff...meals... and weekly stimulation activities ... have all added to her improvement .Because of the good care given her I no longer worry about her on a daily basis anymore...I would recommend Peregrine to anyone who is suffering with Memory loss ..The staff fully is engaged with caring for their residents with this problem.

I toured the Atria while looking at different living options for my father-in-law. The staff was great. They were excellent at keeping us updated. I thought the community was nice, but we ultimately chose another one that we liked better.

I found the staff very friendly and helpful. Having said that I still have a couple of things to work out. I was under the impression that he would have a "buddy" to help my father get to things the first couple of weeks. I also need to check on the medication schedule. What he is telling me it is is not what it needs to be. He loves the food and my family is very impressed with the quality and cleanliness of the facility.

The majority of the staff are very nice and willing to work with mom and the family. They offer daily activities. They are training a new kitchen staff and things are not going very well. The community is clean and I liked it when we first walked in.

We have visited multiple communities. This move has taken place from a similar facility to Atria due to a family move. It is something we have given a great deal of consideration as a family. My loved family member has only been at Atria for a month - hence we are still adjusting and working out personality "glitches", and are not yet able to offer a "great" review. We are very pleased with the care received, and the willingness of staff to work with and actually commit to his specific needs. I feel that a "great" review just might be pending.

My mother is more content here than I thought she would be. Her room is pleasant with a nice view, and there is lots of musical and other entertainment, and nice people who run the activities (hello, Darlene!). The PT and OT services are very much appreciated as well. That's the good part. The food seems to be adequate, but they just raised the prices for visitors to a ridiculous amount ($10 for breakfast, $14 for lunch) so I will never be eating there, just to get my jello with Kool Whip on top. The care is minimal, although the aides and med techs who stand in as aides try to do their best. For simply receiving medications twice a day and getting some help with bathing/dressing , the extra cost is $800 a month. Also, it seemed unfair that one month after I signed a lock-in monthly rental rate, I received a letter raising the care fees - which raises the monthly rate. (I'm sure we were warned this could happen in the small print of the contract.) Imagine that there is one aide on staff for 88 residents, except during the morning when there are one or sometimes two extra aides to give showers. Doing the Math, I believe this means that even with two aides on duty between 9 and 5, with no lunch breaks, each resident would be entitled to ten minutes of time with an aide per day. And most of the residents are quite obviously mentally feeble and/or physically weak. But, Atria management states that they "encourage independence." Still, even with a minimal staff, they seem to have a handle on all the residents and manage to create a pleasant and friendly ambiance. Atria is still a much more pleasant setting than a nursing home, and I do feel more secure with my mother there than when she was at home. At first, because of the price increases, and was going to look at other residences, but now that my mother has settled in, I'll probably have her stay at Atria rather than disrupt her again.

My Uncle just recently moved so I do not have a lot of experience with Atria @ Crossgates except that the people there are very friendly and the food and dining experience were positive. I am sure my Uncle will get 3 square meals and walking to the dining area gives him much needed excerise. I do however have an issue that the first night my uncle was there he fell in the shower while they were assisted him. They immediately called 911 and advise the family and luckily my uncle did not break any bones.

We are very happy with Atria Shaker Memory Care. Both the nurse and aides are very helpful and kind. I can't say enough good things about them. <br />They could use more nurses on staff to aide Shantell, who is wonder woman.

We didn't care for that one so much. The staff seemed okay but the facility looked a little worn. We didn't like the rooms. It's was kind of threadbare. It just looked tired. We all felt the same about it so clearly it wasn't the right place for us.

Staff is ok and dining could get better. A lot complain about the food. It is a nice place.

We've had a bit of confusion w/ prescriptions, pharmacy, & medical appointments. Some things stated in their handbook aren't exactly the way they turn out. Their food service is also not as consistent as it could be. Often it can be rather slow & special orders are inconsistently correct. We have no safety or cleanliness concerns. The staff is helpful when asked directly.

In general ALF's have issues with personal care aids. Reception Desk staff are wonderful. Activities staff too. Important to remember they are PRIVATE PAY. They do not take Medicaid and once you're $ runs out...good luck. I felt ignored by director, [name removed], and staff who does tours afterwards.

My husband was at Peregrine for approximately 5 weeks and they sent him to the hospital twice in that time period. He is now in a nursing home. I don't have any negative issues with Peregrine and found the staff very caring and helpful, although I am basing this on a very short time span.