Pegasus Senior Living, LLC

I would give Crystal Falls much higher than a 5 if I could, I really wish my dad could have moved here. This was our first choice out of all of the places we looked at, but unfortunately they did not have any openings. Even though they knew my dad could not get in, they were so helpful and gave us a lot of useful information. They also sent us home with food samples and it was amazing. They were great with following up.

For independent care this is a perfect solution for your loved one. The location is good, the amenities, and the community overall has made this a great experience. The staff communication with the family has been good. There are two meals a day served to the residents, and there are choices to choose from. The third meal for the day would be a pay option for the residents.

I like the place a lot I just think the food could be healthier However, the residences like the food . It's just not clean enough for me. I'm a health freak. The people both staff and residences are great, and they all seem very happy there

Our experience has been very positive. The Director and Sales Director was very engaging and knew all the residents and staff by first name during the tour, and this stood out to us. The community is on the smaller side and it felt like it would be the right environment for our loved one. There are approximately 100 residents and the community has two floors. This is a nice secure community and they have a nice courtyard for the residents to utilize. There are three meals a day served and there are choices to choose from. The dining room socialization has been and allowed our loved one to feel comfortable in the community and have good socialization with the other residents. The staff do a good job in getting residents out of their rooms and participating in the activities offered. After the storm last year the community was quick to make the repairs to the community. Plus the community was able to work with their sister communities and getting the residents to safer communities during the renovations.

The staff are all friendly and they make sure my loved one gets involved socially. The staff checks on my loved one if they haven't seen them in the morning. The staff are good at encouraging my loved one to get involved with the activities. The housekeeping staff are efficient and there have been no complaints. Included in the rent is laundry service for clothing and linens. The food is great and they have a wonderful chef here. The apartment has a kitchenette and nice counter space for appliances. My loved one is happy here and this makes the family feel good.

Overall a great team that wants the best for the residents. No place is perfect.

Everything gets a 5 star except for the meals. With that said our loved ones loves it there!!! The staff are wonderful and they create a very nurturing environment. We are very satisficed.

Staff is attentive, helpful and cheerful. Food is very good & healthy - lots of fruits & vegetables- not over cooked. Appreciate the daily morning exercise opportunity - and the variety of activities offered throughout the day. - also the meal schedule that lets us eat early or later (2 hr. windows) I would like to see wall maps showing signs to the elevators, dining etc. (not just a "fire map").

I have made a lot of friends here, and I love the activities. There is a lot going on. It is fun! I really like living here. It is a great place to call my home. I recommend it to anyone who is looking for assisted living

I am very happy with my decision to move to The Oaks at Inglewood. I have made many friends, and love the company they give me. The staff is great and seeing my needs are met. I feel so at home here.

The staff is so nice and [Name Removed] is so wonderful! I encourage everyone to check us out.

The minute I walked through the door, it was home.

Caring, friendly and reliable staff.

Great people who work for us.

We moved my mother into South Hill Village and it has been the best experience! Such caring and compassionate staff, and the accommodations are remarkable! Could not say greater things about South Hill Village!

Our loved one had passed away before they were able to experience anything. We moved their furniture in and had to move it out a week later and they staff were just fabulous, respectful, compassionate and loving during that tragic loss. The staff were very nice and we would without hesitation recommend The Solana Vintage Park to other families.

The Farrington at Tanglewood is a good facility. It has taken all the worry out of caring for Mom because I know she is in good hands there.

I would definitely recommend The Landing at Queensbury to other families, it has been a positive experience.