Pegasus Senior Living, LLC

Apartment size and storage included is great. Only been three days.

The staff here is very nice and professional. The facility is clean and well maintained. The food is really good here, which is a plus. There are a few minor maintenance issues and minor communication issues, but nothing too serious.

My loved one has said that they really enjoy the meals that are served at the Horizon Bay. However, they could improve on the activities a little bit; adding more and encouraging the residents to participate.

The place is unbelievable. I feel like I live in a 5 star hotel. I'm used to living in apartments where the trash can is across the street and where it is located here it is down the hallway. I have told all my friends and family this is my next to last resting place. I am not moving. They also feed us here.

Everything is fine at the facility. I have no complaints at all.

So far so good. Since moving in, my loved one's health is progressing, and we were even able to reassess, and lower his care needs. We have been pleased with it. We haven't had any concerns about maintenance or food at all. They were very comparable to others, and we had heard good things from friends who had lived here before.

So far it seems alright. No complaints, she seems happy for the most part. She likes the food and the staff is very nice. Sometimes the other people in there can be something else, but the staff is great. The apartment is a decent size.

It's going alright. They were having some internet issues. Mom was having some issues with slow internet, but that is resolved. She is happy there and likes it there. She is making new friends and we got her place fixed up nicely. Someone broke into her car, but all in all things are working out well.

I think the management of Brookdale Parmer Lane and the scope of the Assisted Living side was great. My experience with them was good. The Memory Ward section leaves of couple of things to be desired, however.

The woman that I contacted was just a blessing to our family. Within two hours Brookdale Overland Park Glenwood had accepted my loved one into the facility and I feel like they really saved my loved one's life.

It is a nice size. And it has a cozy and intimate atmosphere. They are lacking organizational skills but are improving. They need more staff.

The sales people were excellent and cared. The facilities needed some TLC. My mothers initial assessment was borderline assisted living so it did not work out for me as she was only there 10 days. During her short stay, most of the staff was pretty good. The refund of my fees and rent is taking a long time so this might indicate a problem. I hope the accounting dept. does not leave a bad taste in my mouth. Will post an update upon the conclusion of this issue.

The staff here is very nice and professional. It seems really quiet here. It is not very lively. I would like to see the residents doing more activities and walking around the building more. It is a nice, clean building though.

Overall our experience with Brookdale Clear Lake has been a good one. It's a nice looking place, and everyone has been very friendly. Really my only complaint is that I feel like there were some things they could have made clearer during the touring and sign-up process. As an example, we didn't know that they don't offer a full evening meal service until my loved one had already moved in!

The night crew could do their part a little more. They could come in more at night.

I like it from the beginning, like every place there are little things that go wrong. But overall it's really nice. We haven't had any complaints or issues really come up at all. I thought it was very nice and comfortable feeling.

Everything has been very good with Brookdale Memorial City. I was at another place before that I did not like as much. I have been very well pleased with my stay here and would recommend them.

There was a little bit of a confusion when I decided on the apartment and I think it was just a communication thing, because she said it was ready and when I went there and it wasn't anywhere near ready. So I called them and they got it straightened out and got it ready on time and everything, so I don't know what the deal was, but since then I have not had any problems. If something happens, they deal with it very well.

At Brookdale Pecan Park my parents have had a hard time adapting. We are not raving about this facility but it's not bad either. The response time is sometimes good and sometimes not. My mom has a hard time finding the right staff members to get help with any issues. She will ask one person and then they tell her to ask someone else. Overall things here are okay.

I was pretty satisfied with them, they are pretty good. The food is pretty good, they give a good collection. It seems like a pretty clean place. Most of the caregivers are nice and capable. The staff is pretty good.