Paramount Senior Living

I would tell a friend that I entrusted my Father in their care. He was taken care of and treated with dignity until he passed in [month removed] Yes, I would recommend Paramount to others.

Staff is very friendly and responsive to family involvement. Answering questions and advancing continuum of care. Facility is clean and active ( as much as the residents want to be). Communication is very good with loved ones updates and collaboration between the Paramount, the rehab facility, and the hospital is very helpful. We are grateful for her placement.

For the staff that directly interfaces daily with our loved one. 2 for management. It is very expensive for ordinary working people, but overall we would recommend this community to other families because our loved one is happy, clean and safe.

Many activities-freedom to choose-many meals were very good_ staff very receptive. It was a good respite stay. I would choose Paramount Homes for respite care and even fir a permanent stay. The home is odor free and clean.

They take fantastic care of your loved ones. I wish they had more activities. Like live music, happy our etc..

At this time no I would not recommend them. I've seen marked improvement in my mother in the week since she moved out of Paramount.

The vast majority of the staff were very friendly and kind! The facility was nice and clean and had a lot of areas that accommodated our different needs when visiting [name removed].The biggest negatives were that the staff seemed stretched thin at times and sometimes took a long time to respond to a button call. We also had one incident at the very end where [name removed] did not get needed meds and this caused him some respiratory distress. Hospice had to step in to remedy the issue. [name removed] passed shortly after. We don't fault the facility and know his passing was imminent, but it does show there was a slight lack in communication and staffing to stay on top of all needs. Overall, we were still very happy with Paramount and are very grateful for A Place for Mom helping us find placement for [name removed]!

It's a very nice facility, with many levels of care. Staff in all areas are very nice and accommodating. I only looked at one other place and Paramount was a quieter facility which matched her personality better.

My loved one is currently a resident at Paramount Senior Living at Bethel Park and everything has been very good for her so far. It's been a good experience. Based on our experience, I would recommend this facility to others.

I would definitely recommend them! I would tell them it has been a good overall experience!!!

I am happy with them. Even better,my loved one is happy living there. I would recommend but suggest that family keep an eye on health changes. Not sure if they notice as quickly as I do.

The non-medical staff is very nice and helpful and answer questions and concerns fairly quickly, for the most part. The medical staff are very caring and loving, especially to mom. We have had a couple of issues that were handled quickly. Housekeeping is fine. The facility is always fresh and clean. The staff call me whenever (24/7) there is an issue that I should be made aware of, from a fall to a piece of mail. During move-in they gave me a room key and stayed out of my way. They assisted when requested and photos, artwork and TV setup where handled very timely. The few meals we joined mom in were tasty and substantial. Mom is getting 3 full meals a day and quite the variety, unlike her food preparation the last couple of years at home. I would absolutely recommend Paramount to others.

I was told at my first walkthrough that they never have much turnover and all caregivers have been there long term. That was one of top reasons I chose Paramount. That has become apparent to me in these 3 months that is not the case. They can be short-staffed. They have a bus that will take residents to doctor appointments 3 days/week for cost of $35. Have a hair salon. Have an internal hospice that is part of Paramount. Have internal PT/OT that was really wonderful and got my mom back to moving around.

Admin staff are very responsive to family members, medical staff and room managers are friendly and supportive to patients. I would recommend this facility to others looking.

Staff have been outstanding overall. Personal Care staff are amazing. The only major issue has been follow up with family members on some issues related to healthcare. Move in process was easy, but pretty much managed by us. They do have a cart for moving of mid sized items. Food is just okay, but the dining staff are excellent. Suggestions for improvement are related to cable and wireless. Cable is Direct TV and missing a number of channels my mom liked to watch. We have tried to use her smart TV, but the wireless coverage is spotty requiring a Wi-Fi extender in her room. We have decided to make mom a permanent resident as of last week, so I guess we would recommend.

I appreciate all the staff being kind and patient. Sometimes its hard to get a hold of some of the faculty, as they are busy. However, they have come through with all of our requests and answered our questions. Please get to know the regular help, and make your presence felt. If they don't know your concerns they cant fix them. Keep in mind there are many residents per employee. Keep on top of medical questions and the correct processes. They have helped me tremendously, figure out all the processes, for any medical needs that have arisen. [name removed], [name removed], [name removed] and [name removed] have been extremely helpful, to be specific.

There are some marvelous things about Paramount, especially some of the nursing and aide staff. My Dad is paying for the highest level of care but at times it is understaffed and he has gone without showers (which are only twice a week to begin with). There is a man directly across the hall who screams "help" and various profanities almost 18 hours a day, disrupting the entire floor of residents and staff. At $[removed] a month my dad is entitled to a quiet place to heal and rest and he (and everyone else on the floor) is not getting it. No one in authority does anything to correct this deplorable situation. The facility is well-appointed and well-kept. It is decorated nicely for holidays, and there are some nice social events that include families. My dad needs a lot of encouragement to participate in activities and meet other residents and this doesn't happen. The Activities personnel do not have engaging personalities and don't reach out to him, even after being asked. Again, for $[removed] a month I expect more. I have no point of comparison to any other facility, but I would recommend Paramount with certain concerns.

We like the place but it is pricey. My father-in-law loves playing Bingo and the parties that they have for guests. We also like that the staff and medical people are very responsive. The rooms are also a good size

I am currently a resident at Paramount Senior Living at Fredericksburg. Overall, for the value this facility is the best one locally. The staff is sparse, but the staff that they do have here are doing an excellent job with the shortage. The housekeeping is excellent. The food is the biggest complaint. The quality isn't great and there are very little fresh fruits and vegetables offered. I will say though, most of the desserts are very good. It would be nice to have a few more off site activities and more in house activities after dinner.

Just what we needed for mom. Admin staff went above and beyond . Everything came together quickly. We were very impressed with the level of cleanliness of entire facility from common areas to individual resident's rooms. Staff made mother feel very welcomed. Mother received excellent care for most part. What wasn't excellent was adequate. We only heard a few minor complaints. Her appetite was very diminished. Mother's participation was brief, but she thoroughly enjoyed all that she was a part of.