Parallel Management Group

What a beautiful facility. We were very impressed with the facility, accommodations, staff, etc. We toured Maple Heights for almost two hours. Annette made this a very pleasurable experience. This will be our Number One choice once I can convince my mother and family that this is the next step in life's journey.

I enjoyed taking a tour of this community the set up of it is nice. They had very spacious rooms that were very clean. The staff interacted very well with the residents while they were doing activities. The meals plans sounded healthy. My loved one however, thought it was very high and would have to be going in the elevator a lot and this didn't work.

I am happy with the care. The staff are helpful and attentive. My mom likes it very much and I'm amazed by how well she has adjusted. The community is very social and she has activities to join. They get live entertainment every Friday. She had a nice apartment that gets cleaned weekly. They could have more activities on the weekends.

Kudos to Jennifer [Removed] for a wonderful tour of this senior living community. Her passion and enthusiasm for helping seniors is evident in every person she greets.

This is a well maintained facility with very friendly and welcoming staff. I noticed how active the seniors seemed to be and it felt more like a nice hotel rather than typical "seniors housing"

Maple Heights Retirement Community has so many activities for their residents. Some of their activities are onsite and others offsite. The also offer Complimentary Transportation if needed. Staff that was met during the families tour was nice and communicated well. It was clean and we really loved it.

A warm family like atmosphere. No reason to be bored. Activity calendar has something for everyone. I loved the open dinning room and spacious apartments. I like knowing there's 24 hour care if needed. This is a great value for the amount of services. A must see!

I really like the staff members working there and I like the director and I am very happy that my loved one is staying there. She is happy and so I am happy. They are all very polite and really accommodating.

Everyone is wonderful, kind, caring and compassionate at Maple Heights. I would highly recommend this facility and staff.

I really don't have too much more to say except GREAT.

They are doing great so far. I got a good feeling when I first walked in the door. The people were all communicating, from the workers to the residents, everyone. Not one person had a frown or was grumpy. She eats well, and seems to like the food just fine. They were all up front with the pricing and competitive compared to others we saw in the area, especially for the environment. They are doing stuff every day, and they go places. It's a great place.

We toured this community while looking into care options for a loved one. Maple Heights Retirement Community looked like a very nice place, overall! However, it was also very expensive. The studio apartments looked wonderful, unfortunately it just wasn't something that was in the budget we were looking in.

It's a very nice place. I was able to walk around. They seemed very accommodating. They explained how they worked and seemed like a good fit. It just seemed like a very, very nice place.

There have been a few instances where my mom has been frustrated by the medical team at their response to her needs, which is a separate company. I am curious to see if that improves with the new company. Otherwise great place!

I can only say great things about Maple Heights. My father moved into his apartment in April 2014. Once he settled in and found himself a new routine he enjoyed the atmosphere at MH. He seemed to really enjoy the variety of food they offered for meals. According to staff he was always one of the first ones to arrive for meals. He enjoyed many of the activities they offered, especially the entertainment and summer car show. As the year progressed and his health started to decline the staff stepped up and made his stay more accommodating. Any questions and/or concerns were handled immediately and effectively. When his needs required a step up to full assistance they made the transition happen smoothly. At the very end of his time with us, Hospice of Michigan stepped in and the MH staff worked right along side with Hospice and his final days were dignified and comfortable. After his death, we received and out pouring of condolences and fond memories shared. I can only say good things about Maple Heights, if I am still in this area when I need a safe place to stay, this will be my choice.

We toured this community when we were looking into care options for our loved one, and this place was absolutely fabulous! It was a beautiful facility, and the staff were all very friendly and very helpful. I would have loved to be able to have my Mom stay here, but unfortunately it was one of the more expensive communities we looked at, and not in the price range we could work with.

Perhaps they are too quick! I think what impacted my mom and I the most in the final decision was the fact that at this community the residents were active and engaging with each other. There was encouragement for others to join in activities. There is the opportunity to make friends. My mom feels she’s spoiled by the cafeteria and all the extra attention.

Overall we are very impressed with them. They have wonderful activities, and they are very clean and very friendly. They are right on top of response for the residents. They do a very good job and I think that compared to the other places that are similar out there, they are very reasonable.

So far the care here seems wonderful! It's a beautiful community, and they always keep it looking well kept and clean! The staff are all very friendly, and they really seem to care about the residents on a personal level. I'd give them top marks across the board, and I'd recommend anyone looking into care take a look at them.

Angela was very friendly and informative. Offered a lot of advice that was, for me, very helpful.