Parallel Management Group

Elevator but easy to get around

Care Cardinal was bought out around the time that we moved my mom. The place we had planned to move her to, was closed and so we ended up at another place which gave her adequate care. I was frustrated that in a few days time we were told yes and then we were told no. We moved her into another one of their places which was a long drive for me. I had been looking for some place close. So it was a hard move, hard on my mom and hard on me but mom adjusted and so did I. The care was ok. I see problems with most places although that care for memory care patients. I hear so many frustrations. I found there were good people working there and that is what I choose to focus on. My mom was content and she also had hospice care which gave a higher level of care for her than I think she would have had with just the place she was at.

Good value for the money. Nice, clean common areas and activities. Main floor staff good. (Care services if needed so-so, inconsistent.)

We picked this community because it was clean, and close by. My loved one wasn't happy there. I wouldn't recommend it. One huge problem is that many of the staff on their independent nursing floor are mean. Yes, mean. Shouldn't be in that position.

Dad liked floorplan but did not like area it was in. Food plan was great offering 3 meals a day. They pay everything but cable so would still have that expense floor plan we liked was the 1 bedroom at $2300 /mo. which is more than [removed]

This facility was very sufficient and affordable. Staff was friendly and knowledgeable.

On my tour I saw a dark, dingy and very old community. I was shown a mode room. There was mold in the bathroom and the mirror was falling apart. I was taken back and not satisfied.

I was able to take a tour of the community and I must say that they need a remodel. The apartments were nice and looked like they had been remodeled, but the rest of the community was falling apart. The hallways were bad and so were the doors.

I would never choose this place again.

Place was poorly ran and cleanliness was an issue.

My dad fell and hurt himself. They took him to the ER and they called to tell me he had fallen. The facility did not even call me to tell me what had happened. I confronted the manager and she said she called my son and I looked at his phone and they did not call. Anytime I went here they never wore masks. My dad was not happy here and so I moved him into a new facility. I asked them to pack his belongings so I could pick it up and she said she would call when it was ready. By Thursday I had no call so we drove by and all of his stuff was in boxes covered in snow in the front yard. Half of the clothes were not even his and no valuables were given back. I would never recommend to anyone.

Looks nice from the outside, new construction, nice setting... But poorly ran. Inadequate staff, poor communication. Mental health went downhill and massive weight gain. No excersise, activities or outings provided. Suppose to have med management, light house keeping and laundry... Didn't happen. Can't stress enough the lack of communication.

Setting is very impressive. Daily menus are nutritionally void and staffing is always a serious concern.

Setting is nice. Meals are not to dietary standards and they are frequently short staffed. Will be moving our loved one due to these issues.

i have read the reviews that are posted and it really makes me angry. I am sure that most people have a great experience, however, there are some that do not . My aunt had an accident in the middle of the night and they charged her an ADDITIONAL $50 to clean her up. So your telling me if she didnt have it they would of left her like that all night? I understand their are various packages that people are under, but I am pretty sure that common human decency should trump whatever package someone has. They also threatened her that if she didn’t stop pushing her call button- they were going to charge her for that too. The claim is they are about their residents, but it appears to me it’s more about how much money they can get out of someone.