Parallel Management Group

The residents made my mom feel Loved and wanted. The nurses and staff made it us feel like we had people in our corner when life got rough. I would encourage you to talk with the residents and the staff.

Maple Heights is great, the food is a little rich but it's high quality. My mother doesn't take advantage of any social offerings so I can't comment to that. The medical team which is separate from the home is under staffed but the care is good and they are pleasant.

I would give Brookdale Delta a 5 for all categories. They are friendly, helpful and very understanding of the residents. The main reason we chose this facility initially was because of the cleanliness of the building, the staff and the residents as well. I would absolutely recommend Brookdale to others looking.

We had a very positive experience at Brookdale Delta Memory Care, our Dad was a resident during the Covid 19 pandemic. The staff was always very helpful and friendly. I think everyone was very fond of our Dad. He always seemed pretty cheerful when we came to visit. We stayed at Brookdale for a week while Dad was being quarantined at the beginning of his stay and were served food in his room. It was very good. They even offered snacks! I have no reference for cost comparison, but the care he received was very extensive. He needed lots of help, more than we could provide at home. He got that help at Brookdale. I am sure he was not alone at the end of his life, as the caring staff at Brookdale was with him most of that time with caring words and touch.

The food could be better. They took well care of my loved one. They could improve on more communication/contact with the family.

My mother is well cared for. The food is healthy, she is always dry and clean (briefs and clothes), people are friendly and kind, someone is always available to talk to you, and she gets redirected and seems happy.

All assisted living centers are ridiculously priced, but if I had to choose again, I would choose Care Cardinal in Belmont. Our loved one felt at ease

We picked this community because, it seemed nice, clean, local, affordable and the staff was friendly.

This facility is perfect. I'm very happy mom is here. She gets great care and I feel comfortable with having her here. The communication with the family is excellent. They do housekeeping once a week and do a good job. I have recommended them to friends and family and will continue to do so.

I would highly recommend the community to others for their loved ones. The location was convenient for our loved one, as they knew where everything was in the area. There are food packages to select from in the community. One of those food packages includes three meals a day served to the residents. The community has several activities available for the residents to participate in if they would like to.

I would recommend the Maple Heights community to others

The staff members and their care services so far have been fantastic, and every time we come to visit our loved one the meals always smell amazing.

The community does a great job taking care of my loved one and all the staff will help with anything needed. They even bring the activities to my loved ones room. I would high I would highly recommend this community to others based on my experience.

We toured Maple Heights and it seemed like a very nice facility and the staff were friendly and informative. The location was further from us than we would have liked and to get to most if not all of the rooms you had to take an elevator to get there.

We chose Maple Heights retirement because the staff were friendly, the facility itself, and the location. It met all of our needs at the time. The apartment sizes here are good. I am not happy with the medical services team, I would not trust my loved one with them. I would recommend the facility to others as long as your loved on is truly independent and does not need medical services.

everyone here is really nice and they go out of their way to help. The communication is good between the staff and the family is very good and they keep us informed. I would recommend this community to others

The community is really good with communication. The staff knows her name and she is doing well. I would recommend this community to others. The location of the community is also good. I know she is safe and that makes me feel better.

My husband I took a tour on Saturday [date removed] it is very nice. My sisters and I are going to take my mom and dad Tuesday the [date removed]. We are hoping they will like it as of now she is refusing to move she want a a regular apartment. This place is something she would love she love to be social.

Nice facility, clean, [name removed] was very informative. He is very resistant to change, not sure I can ever get him to move. He says he is going to look into VA benefits, we will see.

This place was very impressive to us. Staff were friendly to us and all the residents. Plenty of activities inside the facility and provided transportation for events that were hosted outside of the facility. Now that mom has been at this facility for months, we are especially happy that our initial good impressions are still holding true for this place.