Parallel Management Group

Impressed care of my parents. Staff members are very friendly and the environment is very clean.

It was so comfy and warm and inviting, It sure makes you feel like you're at home! The staff was so kind, warm, and helpful.

Everything was excellent! Food, music, room decorated beautifully, staff accommodating to the utmost!

Love the space and staff. The art and vibe is super comfortable. Feels like a home. The garden area was absolutely beautiful.

I love the atmosphere here. It's very home-like. Staff takes good care of me. Even my grandkids like to visit me here!

Mt dad has been living at this facility since 2021. I live 2000 miles away and never have to worry about him. Staff and management keep my informed.

The community has been helping my brother for a few years. The physical facility is well maintained and the staff are great. Residents are always a top priorities. The staff and administrator always answers my questions and keeps me updated.

Workers are always friendly and asking "how can I help you?" So far my mother is getting adjusted. But mostly she is showered with lots of love.

The facility is clean and the colors are bright and cheerful. The staff are friendly and show care and respect to my mother. My mom loves living here.

My grandma lived at this Brookdale location and the staff were very caring and worked so well with the memory issues my grandma was having. The building is safe and clean. My grandma and I enjoyed sitting in the peaceful courtyard and birdwatching when the weather was nice. I would recommend!

I’m very satisfied here at Maple Heights. I’m happy with the staff here including those that provide my meals, my meds, cleaning, whatever help that they provide is done on time and everyone is so very helpful and kind.

I want to thank A Place for Mom all the guidance that was given to me through this process. I understand that all facilities of this nature has difficulty keeping staff and having enough staff so they can do their jobs well. Corporations should realize that the most important asset they have to represent their facilities are the staffs on the lowest ranks. They don't pay enough to keep people from leaving and too much pressure is put on trying to keep the beds full. A happy staff will be one of the best investments these Corporations should strive for. Thank you for recommending Brookdale for my mother. It is always so nice to see her smiling when I visit. All the staff I have dealt with have always accommodated my requests. They always have kept me informed and always responded to my chats.

Maple Heights is a hidden gem. From their Director to the entire staff, they offer a warm friendly environment for your love one. They have many activities for the residents and if something needs to be addressed they try to rectify it as soon as possible. I’m glad it was recommended by a Place for Mom.

Communication! Patience with dad and his erratic dementia behaviors. Their willingness to help him and not just "give up." Its smaller. Home like. Not fancy. A good physical setting for dad. Most difficult is getting paperwork completed for private insurance to pay them.

I have been very pleased with Brookdale. It was a very good experience for my mom. The common areas of the facility were always clean as was my mom's apartment. There was never an odor at all. The staff was very helpful and friendly. I especially liked the size of Brookdale. My mom made friends and felt comfortable. It was not too big where she would be intimidated by size. I did not want her to just stay in her room. She had a life at Brookdale.

My dad likes there! He just always complains about price and wants to leave because of the price! It is $[removed] a month. Would recommend if it was a little cheaper like $[removed]a month would be perfect for what they do and people would stay longer.

Sat down with [name removed] and discussed the needs for our mom. She is very patient, fun and caring. [name removed] took us through the entire community and it was very nice. The staff was friendly and acknowledge us with a smile. I kept putting off seeing this place after I drove by a couple of times it didn't look like a very big place and I didn't see a lot of out door interest such as place/patio to gather and enjoy the sun etc. [name removed] kept us on her radar and would call to see how we were doing and if we were ready to see the place. Our life got crazy and she really helped by calling us to come see. She even called one day before we met and wanted to bring a pie to us. I decided to call and schedule a visit. I'm glad I did. The inside is so nice and large. I wanted the largest apartment they had and it was nicely decorated. If your looking for a place make sure you visit this. Our visit there was perfect but we decided on a different place that was more convenient to us.

I would recommend to others. I picked this community because it cost the cheapest.

My mom just moved into Maple Heights and I was pleasantly suprized by the courtesy of the staff and the nice people that I met. Please keep up the good work! Thank you!! I hope that my mom's stay in your community remains just as pleasant as it was today. Thank you.

My mother was previously a resident at Maple Heights Retirement Community and everything about her experience at this facility was very good. The cleanliness and friendliness was great. The meals, care services and activities were good. This facility is a nice place to stay. I would recommend Maple Heights Retirement Community to family and friends.