Pacifica Senior Living

It is independent living so we cannot comment on care services, meals and dining and activities. Areas of improvement is that there are no ovens, microwave or venting in the small kitchens. No venting, tub in bathroom but otherwise we are happy. There is a vent in kitchen ceiling but no fan to move the odors out - we are just comparing this to an old apartment we had. Bathroom has no outside window along with no vent. A hood and power vent would be good in kitchen along with oven. We are using a toaster oven. In bathroom shower only with no vent is a concern for mold. Otherwise it's a nice place in a great location. The activities director is very friendly but we are limited to what we can participate in

All of the staff members are very helpful, the food is good and nutritious. The building is nice and kept clean. Based on the experience we have had so far we would recommend Meridian at Stone Creek to other families.

I toured with Pacifica Senior Living Paradise Valley and it has two buildings. The rooms in one and meals and activities in the other. That set up was not going to work out well for our mother. Plus, there was no outdoor courtyard or area to sit enjoy the weather. These are the main reasons we did not choose Pacifica.

The staff have been very friendly to me and the lunches I have eaten here have been quite good. There does need to be more emphasis on improving the dinner meals. It is good to see activities increasing and there seems to be a wide assortment of things to do here.

My mother in law moved to Meridian a few years ago. She has embraced assisted living better than I would have ever thought. She's involved in activities (bingo, Mexican train domino's, crafting, card making, etc) and outings (plays & restaurants). I've eaten with my mother in law at Meridian at least 20 times over the past, and everything I've personally had has been delicious. They are in the process of getting new chairs for the dining room which will make a great change.

Very helpful information

Very well presented and served, thank you! Food, however, was bland and chicken dry. Dessert was delicious!

My moms bathroom was not as clean as we would have liked, my brothers had to clean it a couple of times. The are great at contacting us with any questions or concerns. My mom seems to like the food and the portion sizes are large. They seem to watch a lot of TV at the community room, my mom was getting bored , took her word finding books and goes there ... So far the value is not too bad, we essentially picked it because the memory care was larger and had access to outside garden and fenced and well maintained. To be specific about what medications they can and cannot administer. My mom was on libre to check her sugar so no more pricking her finger- they said they do it there, then we found out it was only on the assisted living side - not memory care- it was too late - so we have to have my mom prick her fingers for blood glucose check. We love the gardens for the patients and families to enjoy...

I picked community because they have single homes, which was less expensive. I like that they have an on-site rehab facility. I am very happy here, and I enjoy it. They have wonderful people. I would recommend to others.

It is very nice. I love living here. There is all kind of things to do. And the staff is very nice.The apartments are all on one floor. In many buildings each has a screen porch and small kitchetet bath with walk in shower. Very nice.

While I appreciate that my Mom is in a safe environment, and seems happy and well cared for, it's disheartening that the rate is such that her savings will be gone with nothing to fall back on and no guarantee that there's going to be a Medicaid benefit acceptance at the facility. Assisted living was our only option for her care, otherwise she would be in my home. It's like paying for room and board at a low cost motel while paying a rate you would expect to pay at a 4 star or 5 star resort. The elderly are being taken advantage of by huge corporate concerns, in my opinion.

Our overall Experience has been good. My aunt is very happy there and has settled in very nicely. She complains some about the food but enjoys all of the activities and outings. They have bingo, cards, magic shows, music, exercise classes, different events every week from outside entertainment. Shopping excursions every week. Weekly luncheon out every Wednesday.

They have all seemed nice and helpful at this facility. [Name removed] seems a little all over the place, but he helped us get our loved one in before Pacifica Senior Living bought and took over Sun City Gardens. Housekeeping seems to keep the place clean. It really needs some updating and renovations. Some concrete is cracked outside, which could be a tripping hazard. They need more than one person to drive the community bus. My loved one has tried to sign up for it twice and the driver was not available. We haven't had any issues with communication with the staff. The meals are not anything special. I know they have just changed things up with Pacifica taking over. This facility is one of the more affordable places for seniors and families looking to help. Pacifica has taken over and have changed some things that residents and family are not happy about. If you want meals delivered now, it's [removed]$ per meal. Some residents there can't even afford toilet paper.

We have had a great experience at Meridian at Laguna Hills. Our family is happy our loved one is here. The staff communication with the family has been good, anytime we have questions about our loved one. I would recommend this community to others for their loved ones.

It's very difficult to get ahold of anyone there via phone. And there's no way (that we know of) to reach staff via email to see if anything is needed like Depends, wipes etc. we never know. And even when we visit there's a 50/50 we'll see anyone in charge in memory care section to ask questions. Nothing really specific they could improve on with the food, I think my loved one is just a picky eater.

I enjoy the new activities in the building. My favorite activity is the morning exercises. I also like to walk the grounds. I like the decorating sessions with flowers. I like to play cards, bingo and take the scenic rides.

The meals and activities prevented the overall score from being a 5. For activities they need to have more than just bingo and daily stretches. With the care they could have prompt response to request for assistance - that can be prolonged. Value for cost could be a 4.5 - for the accommodations and services provided, for that there is great value.

My mother selected Pacifica-Ft. Meyers prior to the progression of her failing memory. The accommodations, community, and activities have been as she had hoped. Through the adjustment required by the difficult labor/staff changes and CoVid, the Pacifica team has provided a passionate and caring environment. The social activities have been an especially positive experience for the residents, and the photos and newsletters provide an invaluable connection for families that cannot visit on a regular schedule. As is important, the management staff has retained the necessary controls to alleviate concerns for financial matters. My mother made a good decision to become a resident at Pacifica-Ft. Meyers.

My mom can't live with me for various reasons. Pacifica offers a variety of assisted living support that similar places do not offer. They are is taking good care on my mom.

It's a very good experience. The staff is very friendly. It's a safe place to place your loved one.