Pacifica Senior Living

I have visited the memory care unit on several occasions to visit and I have noticed that the ceiling fan blades are covered with heavy dust and there has been no attempt to remedy this problem also the floor in the common areas appear that they are dirty and in need of damp mopping, i go to visit my friend in her room and the bed is dusty, bathroom needs cleaning, toilet with dried stool. As a retired nurse and a trained eye to observe these issue are important for infection control.

We have had a good experience so far. I know that they do offer a lot of great activities for the residents, but my loved one is still getting acclimated so she has not participated. The facility itself is beautiful. She loves her apartment, I just need to get her out and about. I would recommend Pacifica Senior Living of Sunrise to others looking.

We're grateful to have found this community. They have cared for and helped my mom and our family so much. Looking forward to many more years here.

My loved one was initially in the assisted care, think that is what it's called, the higher level of care, and they were not at all timely in responding to their requests. That is the biggest problem that we've had with TPL.

The care was very good. [name removed] the wellness director was phenomenal. The billing and business management/financial end was inefficient, it was one mistake after the other. My advice to others would be to keep on top of that. Overall I would recommend Pacifica Senior Living San Martin to other families.

We do not have anything really to compare the value to but overall we do think it is good. We do think the food has a reasonable palate for senior citizens. Our loved one has not been the most receptive going to the activities but what she has done she really has enjoyed. We would have families consider this community for their loved ones has it really depends on their level of needs and care.

Very helpful maintenance man and med techs. Other residents very pleasant

The staff has been very helpful during our move-in experience.

I feel safe. I think the food is great. Staff is great. No complaints.

My loved one seems to like the food. They offer activities but my loved one does not participate. They take care of my loved one very well. Overall, I would recommend to other families.

Everything has been nice and clean. The interaction with the staff has been great. It was the most reasonable option, along with quality. They do well with, the value for the cost, and my loved is getting cleaning done, which has been great.

Everyone is very nice! They all try very hard to please the residents, visitors and family. [name removed] is excellent and resolves any issues that come up immediately!

We chose Pacifica Senior Living Forest Trace because I thought they had more to offer and it looked a lot cleaner. I just thought it would be a better fit for my mom compared to others we saw and it has turned out to be so. Mom has a studio and it works well for what she needs.

I think the care is above average. There are some things that were stated to us that would be taken care of, and after moving in we found out they were not included. But overall, the atmosphere and everything there is very warm. And I would recommend it to other families.

Building was very clean and inviting. The team was super kind and knowledgeable. Happy I toured!

We had a great tour experience with Chesapeake Place. They went out of their way to try and help us in our situation. The atmosphere just did not seem like the right fit for my loved one, we thought a homey environment would be better.

I like the community. The apartment is very roomy with a walk-in closest with a full size fridge. I am disappointed the time to get housekeeping established on a regular basis. At first I don't feel the staff were checking on my loved one as often as they should have. The communication with the staff can be hard to get a follow up with the family's questions or concerns. There could be some renovations to update the carpet in the community. There are three meals a day and choices for the residents to choose from. The residents have the choice to make food in their apartment or have the meals in their apartment as well.

They are wonderful. My loved one does not really like the food. Overall, I am very happy with the community.

We have been disappointed with the cost, bookkeeping, food is just awful and new management seems more attentive to needs. Staff is very friendly and helpful but seem to be overworked.

I toured this facility and it was good!