Pacifica Senior Living

For the activities - they could have more for higher functioning residents - higher functioning both mentally and physically. If we could give the value for cost a 10, we would! The Pacifica Senior Living community is peaceful, quite, kind and the staff have been great. It is a beautiful campus

I marked down for some information given during interview turned out to be untrue. For example, I thought there was a pharmacy on site and had same day service. My mom waited 10 days for one of her meds. Also, Friday days out didn't happen for several months due to the fan's air conditioner being down. Should have rented a van. Apartment floor and sliding glass door and patio were not clean upon arrival. Outdoor spaces should be power-washed frequently due to dirt and bird doodles. People have been friendly to residents. My mom was very thankful for maintenance helping her with mounting things in her apartment often upon move-in. Mom says chicken is served too often for her liking. She was thankful that chef was willing to make her eggs benedict once a week. She is enjoying the Friday's out and is looking forward to the Halloween party. I am pleased that she is engaged in activities. While it is less expensive than many senior residences, it is still expensive. Garden Feel- Outdoor catwalks makes residence feel like a regular apartment building. Friendly staff, activities and good food. Recommend especially for the price.

My loved one is currently a resident at Meridian at Westwood and overall her experience at this facility has been pretty good so far. The cleanliness is great, the facility is always clean. All in all, this facility is about average. The medical staff is marginal. The nurse never completes paperwork or requests. The friendliness and the meals are good. The care services and value for cost are okay.

What our family likes the most about the community is the location, the room, medical care. What our family dislikes is hard to say. My father is there and doesn't want to be, so he complains about everything. Since this is my first experience with memory care it is hard to judge. Generally it is a fine place clean, good food, it provide good care. I would not consider it outstanding .

You offer a wonderful service!I looked at 2 homes. I chose this one over the other because it suited [name removed] better. The other was located next to a very busy road that felt unsafe to access. The community areas were noisy. In addition there was very little outdoor space and what there was, was paved and unpleasant. The memory care room was very small for a single unit as well. The staff was very nice though.

We were pleased with what we saw when we toured Pacifica in Ft Myers. We like "the feel" of the cozy cottages and the family style dinner gathering around the table. It seems pleasant and hope it may be a fit for our dear family member.

There were a few hiccups in the beginning. Community needs to clarify what will be washed on laundry day. I finally got clarity. Overall it's good but kitchen staff left dinner trays by residents doors for 2 days.

Everyone at the Tampa Gardens community is very friendly! When it comes to the acre services, some times the pull cords in the room don't work. My mom enjoys the food that is served there. Based on the experience we have had so far, we would recommend this community to other families.

Meridian is right across the street from Fort Walton Beach hospital and most of the doctors are on the same street. It is so convenient. They provide a driver during the week to get people to their appointments. My mom has been well taken care of here. I knew right away that my mom would thrive here. Lots of activities and very inviting atmosphere. They are currently doing renovation. She has a church within 3 miles and has friends picking her up to take her. She also started a Bible study at this facility. The staff is very friendly. I am currently visiting her right now. She's made a lot of friends.

We have not been at Meridian at Lantana community long enough for a comprehensive rating, but so far so god.

They are nice people, not perfect but have no hesitation on recommending them or leaving my parents there.The people there are super nice!. I eaten there one day and I liked it...my loved one complains of everything, but of course but that is another issue.

Overall our mom seems very happy and we feel safe having her there. She has a beautiful, remodeled apartment. The front desk staff could have it together a little better, but they are friendly. More exposure about activities would be nice. Some might need more than a calendar. For the money, I would expect a little more high end service.

If I had the mine and could find a good place, I would move out. To make the community better they could hire a good cook. Hire more helpers (shortage appears to be a national problem). Willing to spend some corporate money for activities. Places like this should not be owned by a corporation (its top goal is profit!).

The location was most ideal (very close to our home) and the price was within our budget. If a friend asked me about the community I would say it's friendly, clean, being renovated with nice upgrades. The area is beautiful and quiet and offers everything we were looking for in a Senior Living Facility.

Upper management staff is FANTASTIC. We did have a few issues with the care staff at first but it is ALWAYS ADDRESSED and taken care of (I do not fault this facility as help is hard to find) Overall rating for me is actually a 4.5

Avila assisted living in San Luis Obispo has had some challenges in the past year and a half. They changed ownership recently. There has been dissatisfaction by residents and families. But I believe they are working hard to address several issues and make improvements. I was pleased to finally tour the facility. It is a lovely campus. Remodeling is happening at the moment. The noise that causes can be disruptive but it will be worth it. Staff turnover has been a problem. They recently got a new cook and the meals have improved with several options available and not so many heavy carbs. The one issue we had with my aunt was that she has a history of bipolar disorder. A few weeks ago she had an episode of disorientation and anxiety. The folks at Avila didn't seem to know how to handle that. They called my sister who lives there in San Luis and said they couldn't keep her. So my sister went and got her and took her to her home. She previously had gone to the ER but they found nothing wrong with her. Turns out she had a UTI that was caught a few days later. My aunt did not sleep that night but left the house and wandered the streets thinking she needed to die. Her psychiatrist was on vacation but told my sister to take her to UCLA medical center (a three plus hour drive away.). Anyway she was stabilized and recovered from her UTI and returned to Avila. My husband and I were not happy with how the situation was handled so last week we drove the 600 miles to see how things could be improved. We visited mental health resources to n town and located a crisis stabilization unit that would have taken her for up to 72 hours. When we visited with the nurse and new director at Avila they were not aware that this facility took geriatric patients. So now they know! There were other resources there too n town that would be helpful to my aunt and sister. I think as the new director is there longer she will get things figured out. My aunt is back to her normal cheerful self and we have a plan if anything happens like that again.

It's all so robotic, very sad. Having more of a personal touch would be a good improvement. Maybe prepare food that is flavorful, add some heart when preparing. Obviously, taking into consideration nutritional needs.

We toured Pacifica Senior Living Burlingame during our search for an Assisted Living facility for our loved one. The staff at this facility was welcoming. They offer physical therapy in-house. The facility is older, the elevator is older also. Their resident rooms are older and in need of upgrades (ie: heater in wall, older appliances, old lighting, old bathrooms).

The people. [name removed], the activities person, is amazing! And so is [name removed] in the office. She's very helpful. There are some things they need to fix though. The sidewalks outside the patio are all uneven and for older folks who are print to falling that is very dangerous. My mom says their food is terrible. They also have a big ant problem.

The staff members are nice, but there is just not enough and they have difficulty reaching out loved one by phone due to the staffing shortages. When it comes to the quality of care that is so far so good. We have never seen any meals, and there were no activities going on until recently. Based on the experience we have had so far, we would recommend this community to other families but with the understanding that communication can be difficult