Pacifica Senior Living

Because she has Alzheimer's and COPD and chronic bronchitis and chronic phuemonia, I needed a facility to accommodate those needs, so that as she progressed with the Alzheimer's I wouldn't have to look for a whole new facility to accommodate her needs. Emeritus allowed her to move within the same facility to make life a little easier. That is really the reason why I picked them. There are very few facilities that have different stages for people who have Alzheimer's. Also, they have a rehab facility so my mother has been able to do rehab right on the premises. She seems to be happy on the days that I speak to her, but there's little things that I feel that they lack on. When trying to get the Veteran's Benefits processed, I had to call them five times before they finally mailed it. That was a little bit too much, but eventually they got it done and they did apologize. The other issue that I have is that the screen is ripped in her room, and they have been saying since August that they would fix it. Opposite of that, any time that my mother is sick, I get a phone call, which is great. If I had to pick between getting a screen fixed or knowing that she is being taken care of, I am glad to know that she is being well taken care of. It is a large facility, they have about 150 patients. At Emeritus the patients wear on their wrist an alarm or a button so that people can come and see what the problem is. All the residents have one. There is also one in the bathroom. She had an incident where she got very short of breath making her bed, and when she realized that she was in distress, no one was coming. I know that when you are distressed like that, a couple of seconds feels like hours, so I really don't know how long it was. I was annoyed initially. I left a message for the director asking if there is a problem with her alert button, and she didn't call me back to say that they have replaced it. Being that this is the first time that anyone of my generation has had to put a parent into a facility, this is all new to us. I don't know if this is normal or if it's what is supposed to be going on. There are a couple difference that I noticed from the facilities that I visited on Long Island, for example, it's $3000 for level one care in assisted living, which is considerably cheaper. They allow pets. It also seems like there are a lot more people in scooters, and I have no idea why that it. What matters is that my mom is happy there, and I think that she is.

I don't have any experience with other places but I think it's a really good value. The care has been good. I think that there were some hiccoughs, understandably. When my mom first got there, there was some confusion but that all taken care of quickly. There's lots of activities and they are just right for my mom. I am very pleased with their level of activities and just with how my mom has really done well there so I would recommended that place to anyone. When I got a tour of their memory care unit I thought it was very beautiful. I knew that eventually she would need to go into memory care so that was a big factor in my decision.

This was a senior apartment situation where my mother had help that was hired in. It was really a nice place. She had a beautiful room with balcony and the food was really good. Everything was really nice there except it's just a senior living place and my mother's care got to be too much. They offered meals and an agency that they started themselves to provide care for people there but it's just limited service. There is no round the clock staffing for people that need more care or attention. The people there were great.

It is a great community. Our loved one is very happy here. The staff is very friendly and helpful. It really is just a great community and is a good fit for our loved one. We would recommend this community to anyone.

My mom is pretty happy there. That was a really good adaption for here. We didn't go through any struggles. We're thoroughly happy with them. I can't find anything wrong. My mom is 92 and she has ample activities to do if she wants but at 92 they're not playing volleyball games or baseball or anything. They do games and puzzles and exercise classes that I've seen. She reads and I know they have little meetings of church and social things. I'll tell you what, my mom would be the first one to tell me she's not happy there and she it totally happy. She loves the people and the facility. It's a little expensive but you know something; it's worth it.

I think the physical therapy went above and beyond. The did more than they had to and were very attentive. My mother likes it here. She doesn't do a lot of the activites but they try to keep them busy.

(Activities Not Rated) When we toured the community we really liked the community and the staff. What really put us over the top when choosing the community was that they offer multiple levels of care. Our loved one could receive higher level of care without having to change communities.

Excellent! I only have good things to say! Ultimately, I just love the fact that they are bending over backwards to meet the needs of my grandmother. They've made it so easy for us to place her there. It was a tough transition for her. She didn't do in to assited living until she was 97 - she didn't want to lose her independence. They've been trying to make her comfortable and include her. She can't get over how accomodating and friendly the staff is.

(Activities Not Rated) The people at Atria were alert and friendly. The residents seem to be upper middle class which is what our loved one is used to being around. They offer a higher level of care. The community is really pretty and really a higher class type of community. The size of the studio was bigger then the previous community for about the same cost. The staff has been very cooperative during the move in. They are providing transportation and seem like they really take care of the residents.

The staff is very happy and pleasant seems like no one is in a bad mood. I like the demeanor of the staff they seem to really have passion for what they do. The care services they offer are great they really go above and beyond. They offer lots of activities and keep the residents busy if they chose to participate. I was there for Father’s Day and they had a perform come in and sing covers of songs, which was really fun, both my father and I enjoyed it. From the moment we stepped into Atria’s lobby it was warm and inviting, they had a sign with our names welcoming us into the community. The introduced us to some residents and some residents that we didn’t know even cam up to us and introduced themselves just to welcome us to the community. Everyone in this community is very engaging, it’s not like a convalescent home everyone more like a resort type feeling. The food is just wonderful; I had some French toast with bacon. The chef also made a special Chile Verde for us. If you don’t like what is on the menu they will make something you do want to eat. Atria Rancho Park is just a wonderful place and we are very pleased with our choice.

Very nice place, but too close to where my Dad's living now. I think there may be a high risk of his trying to walk back to his home.

I chose Pacifica Senior Living because I had been there before and talked to Stacy and it was also referred by A Place For Mom. They are also located very close to my house. The staff has been so accommodating, anytime I ask for anything they are on it. I've made some new friends with some of the residents. The first day I took my mom to check out Pacifica I recognized one of the residents as my former Brownie Leaders which I thought felt like good karma for us. I would do a commercial praising Pacifica and A Place For Mom if they asked, both have been great.

Before I placed my husband in the Villa, I toured the facility. I found the director and the staff friendly and informative. One thing I noticed is that all residence are called by name, and they are treated as though they were part of the staff's family. The staff is professional, friendly, and well-informed of each resident's special needs. There are activities for those who wish to join the group, yet the staff allow for those who are not joiners. The rooms are clean and safe for individuals who have trouble walking or showering on their own. My husband is shaved and dressed each morning, and taken to the dining room to eat. I'm very pleased with the outcome and the care my dear one is receiving.

My Dad is finding a community and a new zest for life after the passing of his wife. He loves the food and is being well nourished. He gets to play rumikub after lunch and dinner and meets new people every week. Having physical therapy on site is very helpful

Most liked: Single rooms, cottages only have 10-12 residents each. Cute patio areas. Improve: Staffing, food quality and variety, and attention to residents

They aren't perfect, but they keep the facility clean and are concerned about the wellbeing of the residents. I would recommend to others. I know they aren't perfect but I know my aunt is safe there. And that is such a stress reliever.

The facility was recently sold and there is all new management and a new chef. Quality of the meals and snacks under the new chef are well improved. They have an activities staff that works with the residents playing games, music, etc. The aides in each Cottage know the residents and take very good care of each individual from assisting with personal hygiene, dressing, getting around when assistance walking or wheeling is required. The Cottages and resident rooms are kept clean and tidy. The garden areas are nice with plenty of places to sit outside and enjoy nature. My Mom is very happy here. She broke her hip in March and had surgery. Her hip and had surgery and was in the hospital and then rehab for 2 months. The aides called ti check in on how she was doing and when she returned at the end of May they had a welcome back party for her. It's a second family in my opinion

Unprofessional staff members.

Cozy lovely old complex with flowering gardens. Gated community Staff are friendly and responsive but busy. Food is good. It's more rustic than the high rise places, If you prefer the hotel ambiance this might not be what you want. This is relaxed, more homey with colorful pictures and decor. The buildings are Calif stucco with red tile roofs - charming.

The financial dept. I have has some issues with the billing. I was warned ahead of time to watch your bill. I feel the food needs to be geared more for elderly. So many have trouble with being able to chew do to dentures. I know one meal the chef burned the turkey so my mother in law only had mashed potatoes and a vegetable.