Pacifica Senior Living

My mother is a resident at the Arbors and has been there for almost two years. I am impressed by the exceptional care that she always receives. The staff is attentive and addresses all her needs. When she uses the call button, they check on her in a timely manner and are courteous. She appreciates the kind and warm assistance that the staff provides and my mother looks well taken care of. The facility is clean, welcoming and her room is always spotless. They accommodate her occasional dietary needs and the dining facility is inviting. The receptionist gets customer service! She is absolutely wonderful. The Executive Director, Tiffany, is in the right job! Her professionalism and leadership is why the Arbors is such a success. My mother is happy and this certainly gives our family peace of mind!

I like the place so clean and well pleasing they have kind staffs and beautiful receptionists

I have had an excellent experience. I would go there myself. I haven't seen anything I would like to see improved or done better, at least so far. I felt they had the friendliest staff of all the places I looked at, and they connected to my father a little more. It seemed unpretentious, and really seemed to fit his personality.

My second tour at this location with my 73-year-old mother in the past year. The appearance of the grounds went from very good to great in my estimation so far. It looks like the property has been refreshed over the last 12 months with paint, furniture, lighting, etc., which indicates a caring attitude about the visual and living aspects of the facility. Mr. Mark Maxwell (Community Relations Director) is a pleasure to communicate with. Seems to have a love for his job that transfers over to the other staff and guests. All contact with staff and guests was positive. Tried hard to find flaws or issues, but was unsuccessful! Looking forward, as is my mother, to becoming part of the "Emeritus Family".

After looking at 3 or 4 different options, we really liked that this community is not on a main street. There's a park all the way around it and the environment is sort of woodsy. It's a very nice setting. Also, on the inside, we really like the way it's organized and all the floors have the same footprint. It has a very nice and warm feel. Also, they have a 7am - 7pm kitchen time, so the eating times are very flexible.

We really liked it. They have a little disc that they put in front of the residents outside door at night, and it doesn't let the residents know that they are being watched but they can tell if a resident comes out of the room or not, and know to check on them. There is no easy way to get from San Clemente to them. They were beautiful, affordable, and truly amazing! If it wasn't for the location I would have pursued it more. They offered full range from independent to Alzheimers, and they don't have separate wings, so you didn't have to move apartments if your care needs increased.

Well, it is expensive, but long term care insurance certainly helps. I am very happy with this place, and so is my family! Our loved one seems to be doing very well here and is well taken care of! I feel very comfortable with the place, and we all liked this one the best out of the others in the area!

It's very nice. The food is very good we have all eaten there. The executive director Emily is right on top of things. They take residents on outings, and they have religious services, and entertainment come in. I chose Emeritus because of the people, and how they were able to calm me down, and check in on me through this difficult process. They were very helpful in terms of giving me good advice about what to expect and how things would go.

The management couldn't be more caring or more competent. Real concern for the residents and their welfare and an amazing variety of well-planned activities.

I had a loved one in this facility for a time, and it really was a very nice place. It had all sorts of very nice amenities such as beautiful outdoor areas, a ballroom, and a very nice dining service. The facility itself was an older building, but they were always working to revamp it and keep things up to date. The food was very good here, no matter what they served it was delicious, and they had a lot of variety and choices available. There was a bit of an issue with communication with the staff from time to time, simply due to a language barrier.

We are loving them! There could be some minor improvements in the care services and communication aspects, but they are great! My loved one eats well there, and that could be because meal times are also very social. We are pleasantly surprised! Our loved one is really happy and comfortable there. They were at very good price, and exactly the location we were looking for. Very good choice!

Today is the first day for Mom to be a resident of The Woodmark at Sun City. We are fully expecting that Mom's life as a resident will be as great as the past month in our dealings with the staff of The Woodmark. Everyone we met, from the Marketing Director to the dining room staff to the porters and caregivers have just been terrific. Every day they kept out-doing themselves to ensure Mom has the best room, the best group of fellow residents as neighbors, the best opportunities to have many great years as a resident. We searched out numerous other communities on line and, with the help of A Place for Mom representative Rebecca Pauly, we were able to create a short list which included The Woodmark. We were not disappointed.

I toured this location when I was looking into memory care options for a loved one. It was a very nice looking community, and the staff seemed very knowledgeable and well prepared to handle my loved ones memory care issues. I was impressed by the diverse sorts of programs and methods they had for memory care, it was something I hadn't seen in other places. This place was on the pricier end of the other communities we looked at, and I wasn't as big a fan of the layout and lack of a secure outdoors area for the residents to walk in.

After trying to take care of our Dad ourselves for five months, we finally realized our good intentions were putting his safety at risk. We found Pacifica memory care through a referral agency called A Place For Mom. Between the referral agency, Pacifica, and my family, it took us over a month to become emotionally ready for this inevitable transition. I didn't want to give up and they didn't give up on me either! Pacifica is no ordinary assisted living facility. Their staff is happy and so there is low turnover. That's really important when you're talking about Memory Care. Every time I show up, I'm pleased with how the cottages are cleaned and maintained. I'm even more pleased with how well all of the staff have helped our Dad to settle in and become a contributing member of their community.

Contacting a Place for Mom was the best thing I did when I realized that I could no longer let my mom live alone anymore. I spoke with a compassionate and knowledgeable advisor who knew the area, the pros and cons of various settings and who was willing to research who had spaces open. She saved me hours of wasted time and frustration and let me to the perfect place for mom!

After my father's death in 2013, I called A Place for Mom to help me find an appropriate residence for my mother near my home. The assisted living facility my parents had lived in together wasn't a good fit for my mother alone since she has some memory issues. We had to wait a few months for a room to be available, but we needed the time to see doctors and arrange the move. My mother is able to take care of her personal grooming, but needs help with medications, and no longer has any interest in cooking or cleaning. She remembers her family, and can talk family and friends. She doesn't have Alzheimer's, so a facility with people at her own level was important. The facility is always clean. The residents are always clean. There aren't the underlying odors some of the other places have. The laundry is done twice a week, and the bathrooms are cleaned daily. The radiant under-the-floor heating in the bedrooms works beautifully. Mom was always cold before she lived here. All of the staff is friendly. Everyone called me by name the second time I came to visit. They are always kind with the residents. The maintenance staff has lent me tools for hanging pictures. Mission Villa's charges include everything except incontinent supplies and two person assist. No point system, no extra cost for laundry, housekeeping or meds management. Sheets and towels are provided. A cable connection in her room is $35 a month. A phone line is not included, but is easy to order from AT&T. A podiatrist comes is regularly for a reasonable fee. The care services are fantastic! First, the bathrooms are designed for wheelchairs. This seems intuitive for a senior facility, but my father could barely get into the bathroom of the their apartment in Tucson, and forget about getting in the shower. The nursing staff is wonderful. They check her blood pressure before giving her the blood pressure pill, and check her blood sugar twice daily. She is given sugarless alternatives for desserts and snacks. There are always plenty of staff available to help the residents and prevent falls, but they don't hover. Everyone is always pleasant. There are activities all day, many designed to help with memory function. About four times a week there are music programs, church services every week, sing-a-longs, bingo, trivia games, and movies. Two interior gardens are open with trees and lots of roses. A small kitchen adjacent to the dining room has coffee, tea, cold drinks, snacks, ice and a microwave for residents and their visitors. I usually enjoy a cup of coffee while visiting mom. The design of the building's hallways makes a nice walking path. There are alcoves with a library and a beautiful fish tank, jigsaw puzzles, movie area, and the lobby. We enjoyed a beautiful sunset together through a window with a view last month. Mom is happy at Mission Villa, and I'm grateful I found such a nice place for her near my home.

We found Pacifica to be the best value for the level of care that we thought our father deserved. We have found that he looks so much better after spending only 2 week there. Walking more than he had at his last assister place. The Care Givers are far more attentive at this place and seem to really care for his well being. Not everything is perfect there but it is the best place that the family visited. We had 5 family members visiting and we did look at a few more than we were given by a Place For Mom.

Patricia Buril of Atria Ranch Park in San Dimas began helping my family as soon as she received the news that my aunt was in distress and was temporarily staying in a Motel until we could find a suitable place for her to live. Patti immediately arranged to bring my aunt's favorite hot dinner and a whole apple pie to her room. Patti personally delivered this meal and a few others while my aunt was waiting to be relocated. Patti also brought clean clothes, snacks and a warm blanket. She brought some flowers on Valentine's Day. She arranged for my aunt to take a tour and listen to a choir perform at the Atria Ranch Park before I could arrive in town. When I arrived, we took another tour and had lunch. Their food is very good and all of the staff members are friendly and supportive. My aunt agreed to live for a few months at the Atria Ranch Park while we arrange to sell her home in Glendora. I can stay with her when during my next visit and I find the community to be a beautiful, safe and peaceful place to be. I feel certain my aunt will become attached to the care givers and other residents at the Atria Ranch Park. She may not want to move again once she stays for a weeks. Thank you to all of the staff that continues to look after my aunt's need. And a special mention of the medical staff that helped evaluate my aunt so she could be cleared to move in. There is still much work for me to do regarding my aunt's continued care and it sure helps not to be overwhelmed with concerns about her immediate care. She is in good hands. There is always someone there to answer the phone and check on her if my aunt doesn't respond to her cell phone. The Atria library is where I will take my aunt during my upcoming visit. She loves to read and they have a collection of large print books available. Also, I will go with the group shopping via the shuttle so she becomes familiar with places to go with all of her new friends. One thing is for sure, my aunt likes their coffee and has been getting up earlier to have the breakfast of her choice freshly prepared. I am hopeful that she will gain a little weight as she enjoys starting her day with good company. - Thank You Atria Rancho Park and your wonderful, gracious staff!

They are excellent! Stacy is the best, they really worked with me. They have just been fantastic. They were able to get her medication leveled out and now, she has improved 90%. I am very happy with them.

It would be easier to get acquainted if everyone would wear nametags. They tried that but there is no incentive so nobody wears them. The food is excellent, and on days where there was heavy snow they brought our meals to us. During the heavy snow they also came out and cleaned the driveways and the sidewalks. The houses have attatched garages and are fairly close together but there is a wall that gives pretty complete privacy between each home.