Pacifica Senior Living

After extensive research and visiting numerous senior living communities, my family chose Hollywood Hills Senior Living for my parents, both of whom have dementia. The decision was not taken lightly, but it's one we're grateful for every day. The care they receive here is exceptional and meets all our expectations. From attentive staff to personalized support, Hollywood Hills has truly made a positive difference in our lives. I’d recommend it to anyone going through this journey.

I am a caregiver for one of the residents at Hollywood Hills Pacifica. I visited several other communities before I placed my friend here. It provides him with a lovely living environment, as well as a caring and very communicative staff. All of them have been amazing as my friend can be challenging at times and they have been very understanding and compassionate in dealing with him. I would highly recommend this residence.

A week ago we had a crisis with our mom. Her possibility of finding a place that would accept her. I made a call to [name removed] and she and [name removed]. They jumped through hoops to help make my mom safe and comfortable and did it within 3 days. Customer service is amazing here. This is the place for your mom. You won't be disappointed.

I am completely happy with this facility. It is clean and well run. Although, my mom is very disappointed with the food lately. It was good at the beginning, but for a while now - they must've gotten new cooks - she says it comes out cold and tasteless and she's rarely happy with it. The staff is kind, helpful and friendly. The Director takes care of any issues right away. The cost is reasonable and even less expensive than other senior living places in nearby cities and the rent includes many extras that other senior living centers do not. My mom is happy there and I feel secure knowing she's living in a great place.

All the staff that I have encountered are very caring and helpful. My dad has taken to calling many of them his friends. The days are full of activities from crafts to "happy hour" Fridays. I appreciate that they have a non-denominational chapel service every Sunday, which my dad enjoys.

I have only been here one month and it already feels like home. The staff is wonderful and are available to help you with anything. The food is very good and is even getting better with the new chef. People are so friendly that they will stop you And ask if your new and introduced themselves and welcome you. There are many, many activities, so there is always something you can find to do and friends to be there and help you. I couldn’t be happier.

My brother moved to The Meridian last Friday. Since then, I have been told every day that he has moved into the Ritz Carlton! Why? The staff are phenomenal, friendly, helpful, supportive, kind and the list goes on (special thanks to [name removed]). The meals are nutritious and delicious with variety for every taste bud. One of the largest problems facing people today is loneliness. That will not happen at The Meridian! The activities range from educational and social events to games of all kinds, from time by the pool to movies in the theatre room; from excursions to Bible study -- there is definitely something for everyone. If you are looking for an independent living or assisted living community, The Meridian at Laguna Hills is the place to go!

I feel so blessed to have been directed to West Park. Our experience couldn't have been any better. It was a very smooth transition. West Park felt very homey & comfortable. I knew West Park would be the place as soon as I walked in & was greeted. The whole staff is amazing! We loved the sit down restaurant experience & the food was really good. (Which was important). The activities were really fun. I got to experience a few activities with my FIL. My FIL's room was very nice & clean with a beautiful view & balcony which he enjoyed. Overall it was a great experience. I would definitely recommend keeping West Park on your list for senior living.

My dad was diagnosed with Alzheimer’s and we needed a place for him. They went and assessed him very quickly and made the whole process so easy for my family. We were going through a lot and he was in meltdown mode. I am so appreciative of their help.

We found Pacifica Sterling to be the best value in the area. The move-in was smooth and easy. The community is small; staff and residents show genuine care for each other. The facility is not new, but is clean and will maintained. The planned meals vary in style from day to day and quality is always good. Residents have options if the planned menu is not to their liking. There is always something happening; musical performances, games, exercise and shopping opportunities. Levels of care has been adjusted (up and down) as Mom's needs have changed. We feel lucky to have found this place for Mom.

I have worked with 5 end of life care facilities in three states for family members. Hollywood Hills Sr. Living [mental health care] is by far the best! The surroundings do not have an "institutional" feel. It is more like a country club which is lovely. [name removed] is the most caring, compassionate, patient, gentle and well versed of any I have had the pleasure to work with. Her knowledge and attentiveness to the residents AND their families is outstanding. [name removed] always stopped by an visited with us and kept us up to date on Al Onorato's status. When Al passed last week, [name removed] care with us was exceptional. All the staff were kind and giving. I was there often visiting Al. I never experienced any neglectful treatment of any of the residents by any staff. All were up beat and gentle with everyone. That doesn't happen if the work atmosphere isn't congenial and that is fashioned by the administration. You are fortunate to have [name removed], she is a top administrator..

My loved one is currently a resident at Alta Vista Senior Living and the experience has been great. I am extremely satisfied with this facility and our experience. The cleanliness and friendliness are great. The staff, care services and meals are also great. I recommend Alta Vista Senior Living to anybody who needs a place to live.

All 5s! I couldn't have selected a better place for my mom. She is a completely different person after moving there. She is so happy and loves everything about it! The entire staff are incredible! Yes, I would recommend this community to other families.! It's really a wonderful and caring place. The keep all residents active with a daily itinerary of fun things to do that stimulate them. I am extremely happy with the care Pacifica gives to my mom. I wouldn't change anything. The staff is incredible. All residents seem very well taken care of.

Only issue we had all year was related to details with medication management. My MIL has meds given 5-6 times/day. However they addressed all of my concerns and did their best to make some changes. The staff are also great with sharing information and follow through. The meals and dining - great span of time frames. And regular menu options always available. MIL complained some about not having many fresh vegetables and salads? She loved all of their deserts. Hard to find any options for what she paid which was [fee removed] which included her level of care for medication management. She just had a studio room, but she had everything she needed.

Beautiful facility, the staff was fantastic. [name removed], from Meridian at Anaheim Hills was great, she answered all my questions, answered my mothers questions, was very patient with my mother. The residents came up to my mother and introduced themselves, and spoke very highly of the facility.

The staff is amazing and super responsive! The location of the facility is great as well. All 5 stars from me!

Great tour, answered all questions. Gave us opportunities to try the dining, chat with other residents. Loved the flexibility to stay in same room as long as possible. Felt brighter than other facilities visited.

I came across Hollywood Hills in the summer of 2020, during the pandemic and as this chapter wraps up, I am so thankful that I found this amazing community. [name removed] and the team have been wonderful in providing the best care, guidance, and just making this four-year journey for my best friend the best that it could possibly be. I honestly don’t know what I would have done. From going through the different stages of Alzheimer’s, and all that can entail, they walked me through each process with caring arms and truly made my best friend as comfortable as he could have ever been. Thank you all so much for becoming my family. [name removed] and myself will never forget this. I know he’s watching over all of us. Lots of love

We had a tour today for my uncle. The facility was clean and well kept. The staff was kind and the residents were in immaculate status. Everyone was well dressed and groomed. The amenities were awesome.

My husband and I recently toured Pacifica Senior Living. We were very pleasantly surprised. The entrance is warm and inviting and fashioned like an old town square where we saw many of the residents having a painting class. We met with [name removed], who was extremely sweet and you could see how much she loves her job and spending time with the residents. The home is spacious, clean, and all the caretakers were very friendly and kind. I have no doubt that this will be a wonderful home for my mom.