Pacifica Senior Living

My ex-spouse (for whom I serve as healthcare POA), has been a memory care resident with Pacifica at Paradise Valley for a year and a half. From our initial visit, through the creation of his care plan, actual move & subsequent daily care, both he & I have been treated with professionalism, respect, empathy & wisdom. My input & perspective have been honored & welcomed as treatment plans are updated to provide him the appropriate care he deserves as the disease progresses. I feel they all sincerely care.

Tampa Gardens is a nice maintained, friendly place with lots of options for meals and activities. It is very close to large county park and easily accessible

They are very strict with medication. Need hand written prescription with dr signature. This is due to safety of the resident. The facility is very clean - have seen housekeepers. They would introduce themselves. Windows are opened during the day to get fresh air. At first, we thought he didn't like the food since he wasn't eating. Maybe it was the adjustment. My dad seems to like the food now because he's eating. If he's asleep during meal time, they will save the food and feed him once awake. The move in process was stressful since we needed a place right away. My dad was in the hospital and hospital wanted to send him home. Hospital was not very good at the needed paperwork required. The first 10 days were rough since my dad fell and had to go back to the hospital. Pacifica would check on him and arranged transport for him to return to the facility. Pacifica notified me of his arrival, so I was thankful. I like the setup of the cottages. They look like a big house with kitchen, dining area and living room area. Since my dad likes to walk around, he can go outside and he's safe. The facility is pretty locked down. They did placed my dad with residents that are the same level as he is. I enjoyed seeing his friends in the facility as well as all of the staff.

I had a terrific visit with Sales Director[name removed]. She went above and beyond with her insights, recommendations, and additional resources. She's very adept in leveraging her professional experiences to guide others forward. She rightly referred to herself as more of a councilor than sales person. I left feeling upbeat and better informed as I navigate through arrangements for my mother.

Was very impressed with this beautiful environment. The surrounding neighborhood is average but the Monte Vista Village was a real treat. The Office Staff and Sales Director were very helpful to everyone in the area. Pleased with the units I was shown - hope to live here after I sell my house. Great place to age in place.

1. it was easy had some hurdles but they were resolved 2. always clean 3. most people always are friendly and kind 4. plus they take really good care of my dad 5. 5he likes the food 6. I see alot of activities when we visit but my dad is a loner. 7. a bit on the pricer side of things, especially compared to miami area which surprised me. The main receptionist is great, my dad's nurses one I can think of is [name removed] they are great. As for admin staff they are going through some turnover.

There is too much turnover... the company needs to have an across the board pay raise to retain valuable employees. Other than that it has been great. The staff that are there are really nice. They could use a better heating and cooling system. I would recommend Hollywood Hills to others and already have.

Things that stuck out about Pacifica Senior Living Sunrise - Not as expensive as other facilities but is just as nice. Staff is friendly. Place is very clean. Staff have been terrific! There are not enough activities provided.

I feel safe. I wouldn't be here 10+ years. Staff tries to make it beautiful and does just that.

It would be hard to overstate how impressed I am with the facility and the staff. Everyone is professional, friendly, and demonstrates a willingness to make residents comfortable. The marketing director has been particularly helpful and ma de a difficult move easier and more comfortable. The residents care director is very knowledgeable and responsive which gives me a high level off confidence that my daughter will be properly cared for. I would highly recommend Pacifica to anyone.

[name removed] and Monte Vista Village made the whole move in process very easy and all was handled great for my father. He enjoys the walking paths and his meals and his studio. Thank you for everything.

Beautiful facility, love the dining room! Everyone we met was very kind and welcoming! Staff was very personable. Loved it!

Everything was amazing

My name is [name removed] and I’m a friend of [name removed]. When her mother, [name removed], and I were looking for a place for [name removed] we met [name removed] and toured the facility. It’s clean, well-kept and friendly. [name removed] met with us numerous times and always addressed our questions and concerns in a friendly, professional manner. [name removed] and I have visited [name removed] in her spacious room and for lunch. In [name removed] words “Everybody is so friendly here and I really like the variety of delicious food.” We won’t hesitate to recommend Pacifica to others.

Very friendly staff.

The tour was very informative. I had use the bathroom Next to the reception area. The bathroom was not clean and it was very narrow. I could not drive into it with in my W/C so I really had to be careful as far as safety.. the apartments were very nice all level ground and each apartments. Landscaping was beautiful with lovely flowers and the surrounding scenic tropical atmosphere. Activity menu can keep you quite busy if you’d like to be. As far as the meals, I did not really sample any meal. I met a few of the residents, which is very nice. They seem to be very friendly. And I do plan to become a resident at Monte Vista Village .

Our loved one is a resident at Pacifica Senior Living Ocala. We have been very pleased. We are now confident that our questions and ideas are followed up in a timely and caring manner! Every department has been helpful and provides good communication, including nursing, front desk, maintenance and [name removed], our initial point of contact. There is a good team approach. Open to feedback, if something comes up. Our family member gets frustrated with the tv and remote control and they have been supportive multiple times per day. They even took the initiative to lead the process to apply for Veteran's benefits to save money. Pacifica provides us with a peace of mind that the previous facility did not. This is especially important since family is not local. We would recommend them to others.

This place is wonderful. The rooms are beautiful and spotless, the staff is wonderful and the overall atmosphere is heavenly. I feel my mother is extremely safe and well taken care of here and we recommend this place to anyone with elderly relatives in need of senior living.

I come to visit my aunt on occasion and each time I’m blown away by the care the staff gives to each and every resident. Right when I walk in, they welcome me warmly and despite the fact that they have many residents they manage to know exactly who I am coming to visit. Golden hearts work here. This is a special place