Pacifica Senior Living

Staff is always very friendly and helpful. My mother seems very comfortable with the staff and services. The family very much appreciates the care. Thank you.

Highly recommended community for elderly. Excellent place and staff!

I’m writing to you to thank you and your staff for the care and friendship you gave to my mother while she lived at Pacifica. This week will mark one month since Mom passed. She passed on [date removed]. I want to say how touching it was that so many of the caregivers, cleaners, servers and others came by the room to check on Mom in her final days and to say a final goodbye after she passed. So many told me and my sister that they enjoyed talking to Mom and hearing her stories! This gave me great comfort because I knew that she had friends amongst the staff as well as the other residents. For the three months that we could not see her very much because of Covid-19, I wondered how her life really was without seeing her family. When so many told me that they liked Mom and would enjoy visiting with her I was reassured that she had had company and plenty of friendly chats while we couldn’t be with her. What a blessing it still is to have that knowledge. I hope each person who works at Pacifica understands how important their job is. People like me entrust our parents to strangers and hope we are making the right decision for our mothers and fathers. The caregivers, cooks, servers, cleaners, laundry people, activity people, front desk people, maintenance people, medtechs, nurses, gardeners make the living experience positive or not positive. They are the daily, hands-on people able to give reassurance and respect or withhold it; give smiles and chuckles or impatience and curt answers; look into the eyes of a resident and see the person inside or not see them as a person at all; share something about themselves or stay distant; correct something that needs correcting or blow it off; empathize with or become numb to the needs and cares of the elderly; realize the importance of their interactions with residents or only do the basic requirements of the job. The truth is that the staff has the ultimate power to make the very final years, months and days of elderly residents good, ok or not good. I hope your people understand how important they are to the residents and to the family members like me. I hope they take their jobs seriously and I hope they enjoy what they do. And if they don’t, I hope they will find another job. What your staff does every day, in the smallest ways is hugely important to residents and families. I hope they know that we appreciate what they do more than we are able to tell them because we don’t see what they do every day. My sister and I were lucky enough to meet many of the staff as our mother was failing because they came to see her and talk to us. They were then and still are a blessing. Please be sure that they know that. I know that an inspired staff cannot be had without an equally inspired leader. [name removed] you are that and more. You are hardworking, responsive, empathetic, rational and kind. My mother thought you were great, and she loved talking to you. You helped me give my mom a nice 91st birthday party in the middle of the pandemic including getting someone to fix her hair! That was in May. We had no idea then that she would pass in August. I’m so glad we were able to do that for Mom. Thank you for passing on what she told you after her patio party – that she had a good family and a good life and would be ok going at any time. She never said those things to me or to my sister. How nice that she had you to confide in. It gives us peace now to know that she felt that way. It is hard to fully absorb the loss of my mom. That is a process I’ll have to work through over time. She was a light and a vibrant personality that I miss. But knowing that her time at Pacifica was good and remembering the kindnesses of you and so many others on your staff are pleasant memories I’ll carry with me.

Thank you to all of you and Pacifica for taking care of my mom, [name removed], these past 2 years. I know she is in heaven now and all is well. We pray that you feel God's blessings on your important work here.

It was so awesome and we appreciate more than words can say! Thank you, [name removed] and your staff for helping to make [name removed] welcome.

Thank you all for taking wonderful care of my husband. I appreciate your sympathy as well. Prayers you all stay healthy.

The staff has done a great job for my mom. All of our family are very happy about her care. She has done very well at Pacifica. I wanted to tell all the staff what a great job they are doing. Well done!

Always been satisfied by the service, dining, and activities. Employees are especially nice and attentive.

Excellent experience while living here. Enjoy the activities like bingo and shipping. Employees and residents are treated like family.

The staff at Pacifica is constantly attentive to the needs of both the patient and the family. Kindness and understanding is always there. Thanks

They take great care of my mom!

Great service with staff.

The staff is quite helpful and always have a big smile. Thank you again for all that you do for my mom.

Thank you for all you do.

Awesome staff

Very caring staff. Clean facility.

Staff friendly. Facility is clean. Residents look happy and well taken care of.

You are at the top of our list! We both really like it there. We were glad to meet so many of the residents. Everyone was friendly. We will bring dad back by.

Thank you [name removed]. We really love your property. We want them to stay active for as long as possible. We appreciate your time and effort. We like the size and intimacy of your place.

Happy for facetime to stay in touch. I feel that dad is receiving the best care and is safe during this time.