Oxford Health Group

The value is a little bit subjective. Mom does need a level of care and it's kind of hard to gauge the value but I think that the scale that Windchime is charging is fair for what is offered. All in all I think that Windchime is a very good value. It is set up in such a fashion that there is just a set dollar amount placed on it and it's all inclusive. There is no nit-picking about charging if you need a bandaid or you need your meal taken up to your room. This happens to work really well for my mom. There are no hidden charges and the care is fantastic. It's similar to a hotel with a drive up area and there is a drop off area that is covered so it's out of the elements. This is a good facility, flat out. They are good people all the way around. The directory there is incredible, she really is. They care about what they do and that makes a difference. The marketing director said to me, "I don't mind where your mom ends up, just get her out of Arizona. It doesn't seem like she's good situation and we don't want to see her in a bad place whether we get the contract or not." I thought that was huge. They genuinely care.

My dad and step mom really appreciate this assisted living community. Their room is comfortable and a good size. They like the food (and they are both very particular about their food). I have found the staff and directors to be helpful and kind. I think they have very fair price points for the room and services.

Very friendly, professional, and clean. Looks to be well run institution with caring attitude. Appreciated the range of care available to residents and their families.

Regency Park Astoria is a lovely place for assisted living. Everything was pleasant and friendly from the start. Everyone who works there is helpful and friendly. We feel very fortunate to have found such a nice place for our family member. The interior is newly remodeled and looks very fresh and pretty. There are no unpleasant smells or sights. The residents with whom I've visited seem very happy with the way the facility is run.

I just really like them. it's convenient and the staff is very nice. My mom is being very well taken care of. I like the fact that they can take her to doctor and if she wants they'll take her shopping. She's got activities that she likes and everybody's really nice and friendly. I've heard no complaints about the food either. We looked at quite a few places and we liked Emeritus the best. We liked their answers to our questions, the facilities, and everything they had going on.

Having my mother go from an apartment by herself to Atria, she seems to be better. She's not so isolated. They do look after their tenants and they listen to your concerns and help you out. I've had some concerns about my mother and I talked to the management and we are working together to get her situated. I would recommend it. They've got a whole board of activities. They have bingo, go out to lunch, shopping, church - anywhere they want to go, they can go. That's the best part. They have wine and cheese tasting and entertainment coming in. The food is great - I know, I've eaten it. They have a private dining room that you can reserve for just your family for birthday parties or Thanksgiving or Christmas. It's really nice. It's a small community with maybe 62 residents.

Windchime is a very nice and clean community. The staff was really friendly and they offered a lot of activities. It really would have been a very good choice for our situation but it was not within the area we were looking for. We wanted something closer to Paradise. The community is very bright and open which makes it very warm and welcoming. Overall it was a very good community it was just out of the area.

We chose Emeritus because of the friendliness of the staff. They really made my loved one feel welcomed. The staff is very open and transparent, so you feel like everything is truly what they market. The value that we are getting here is really good very happy with everything so far. We are really getting what we pay for. We would highly recommend it to anyone looking for a nice, friendly and comparably priced community for their loved one.

My brother had two strokes and is in “Atria Covina”. There is a guy their named Ruben, he is very helpful. The lady who is in charge of the social center is very cheerful which is a good thing. My brother is in very good hands I don’t have to waste my time with any additional worries.

This place was very elegant inside. Upon entering I felt like I was in a hotel. Saw both Living Assistance/Independent rooms. Studio apts was just the right size. No kitchette in the Living Assistance room though, but for the price was adequate. Could see my mom live in the small studio. Close by that I could see her. Alot of activities which is good

Great facility. Met with Tammy who was cordial and seemed to really enjoy her job. She knew many of the residents by name. Facility was well maintained, residents seemed to be happy. Staff were interacting with residents. There were activities going on. I liked that each resident was issued a life alert lavaliere to wear in addition to the in-room emergency call buttons. We were invited back to bring our mother to see the facility. The only issue I had is that I did not see any 'independent' seniors on my visit. Each resident either had a walker, cane, wheelchair or some device. The members seemed more frail and dependent then my mother is and that concerns me as to how happy she would be in that type of environment.

Like it a lot, good room sizes are more expensive, across from shopping, on bus line. Impressed with director and the activities director.

We're still deciding between Regency Park Astoria and Emeritus of San Dimas.

This is a very nice and well kept facility. My wife and I visited there on Saturday. We feel this is a place where my Mom would be happy.

Clean, Friendly, Informative, Willingness to help.

For the most part the staff members there are super friendly, they are very attentive when it comes to our loved ones medication and if something is not going correctly they will immediately call us and notify us and discuss what needs to be done. They have activities to keep them busy and give them the sense of community with one another. They do give the residents a buzzer button to wear around their necks to push when they need assistance, it is nice but a lot of times it does take them quite awhile to respond. They also do not have any medical personnel's on sight (no doctors or nurses). They do have people there on sight to take care of their hygiene, and cleaning but not medical staff - families would have to higher outside help or go to another community that has medical staff on sight.

Dad is doing very well so far at Atria Covina. The cost is reasonable, he said the food has been good, and they have been very responsive to me whenever I reach out. I would recommend the facility others, it is a little older and dated though, so if fancy décor is what you are looking for, this may not be the place for you.

We chose Brookdale Chatsworth because the price of the room was really good and we compared it to at least 6 places and we thought this was the best value for the money. His room is huge, we did not find one in any of the facilities that was this big, it is about 3 times the size of a normal room in an assisted living place. It would be easier if they would be able to tell you the accurate monthly price you will pay before you move in. I would absolutely recommend them and already have.

We looked at 4 different facilities and we chose Windchime because of the location, it is warm and inviting when you walk in, and I really liked their memory care unit as well as the units director. I would tell others that when your loved one goes on hospice as ours did, they were extremely caring and worked well with the hospice workers and we were able to go in at any time. I would absolutely recommend them.

Rating questions answered above.