Oxford Health Group

We looked at 4 different facilities and we chose Windchime because of the location, it is warm and inviting when you walk in, and I really liked their memory care unit as well as the units director. I would tell others that when your loved one goes on hospice as ours did, they were extremely caring and worked well with the hospice workers and we were able to go in at any time. I would absolutely recommend them.

Rating questions answered above.

I checked many places for mom and I found myself comparing them to Brookdale Chatsworth. So I finally went back to Brookdale and signed the paperwork. Everyone from the Executive Director to the secretary at the door treated me like a long time friend. Two months later, they still greet me with smile and ask about mom. I think Brookdale Chatsworth is the best choice for mom.

The staff is great and listen/respond quickly when I have a concern. The memory care unit is a good fit for my mom where most of the people are ambulatory as she is. I like the lay out of the memory care unit. The management has worked with me on reassessing her care levels. They are very understanding of the costs involved.

When we first toured at Brookdale, Everyone we met was friendly and helpful. We also met some of the other residents there and got a really good feeling about the community. This is the place we decided upon for our loved ones. Their room is very spacious, the food is good, the activities are fun, and the place looks like a hotel in a good way. My loved ones are very happy.

I used to live at Brookdale, and I loved it. It's a smaller community, but it is really nice. I was an ambassador here, and I loved meeting the new residents and taking them around to the dining room and the activities. It was just such a friendly, lively community. Definitely recommended.

My sister had fallen several times in the past, and finally fell one more time, and as she lived alone, it took her 1 1/2 days to get to her phone to call somebody! She fell on a Thursday, and on Saturday my wife and I went to Brookdale in Chatsworth and got a grand tour. Later that day, took another Grand Tour with my other sisters and by the end of the tour, we had placed a deposit down for my sister that was in the hospital after that fall! Senior Advisor kept in touch with me for over a year and three falls later and helped a great deal in locating a reasonable place for my sister.

This is a very nice facility! It is a newer facility, so it is very clean. I only got to meet a few staff members, and they seemed to be competent and knowledgeable in the industry. Though I did not end up choosing this facility for my loved one, I would have no problem placing her here!

I've lived here seven months and have no complaints. The food is good and the other residents are pleasant. The staff is very helpful. My room is large and everything works. I'm not crazy about being in an assisted living facility but this one is decent.

It has been somewhat up and down for my mother right now, but the Regency Park has been great. It is a great place and all of the people are very nice.

My mom is happy here and likes the staff and they love her a lot. I selected this community because it was available and closer to my home. I feel they could do a little better at cleaning, it seems that not much is done. They accommodate her meals with moist food and mom says it's good. The staff bring meals to her room sometimes and ice cream at night. They are on top of her medication too. She has made a lot of friends and she likes getting her hair done from the stylist.

The reason my loved one and I had chosen this community was how helpful and generous the staff where during our visit. My dad has really enjoyed participating in the variety of activities and the interaction with the other residents. The studio my dad has is perfect for him and has lots of natural light throughout the bedroom. I have no complaints and would highly recommend this place to anyone.

My mother is doing well here at community. They are caring for her and needs pretty well. It is a very well maintained community. The staff have been very good to work with. They do offer activities for their residents. The food is fair, they do serve well balanced meals. I'am comfortable with the care they provided. I would recommend this facility.

Things are going fine. My Stepfather and now my Mother are there. Things are going really good and they are really happy with the place. As far as I know, there are no complaints with the staff or the facility.

Although our father was only there for a short period of time due to his passing, the time he was there was really great and I really wish that he had been able to have been there longer. The staff were very nice and everyone knew his name even though he hadn't been there very long. My dad had lots of needs like incontinence care, escort service, help with getting dressed & undressed, taking his meds, showering & going to the bathroom, and the Regency Park Astoria staff were able to help him with all of these needs...with a smile. The facility is clean. The residents seem to be really happy. And the pricing was very affordable. I actually work for a competitor in the Pasadena area, so I speak from experience when I say that RPA is a very well run assisted-living community.

No management involvement . very small activity room with not much activity at all. They serve melted ice cream since some confused patients can't complain. and offer cold meals. We left after 1 month

The staff are caring and friendly. I don't have any complaints as far as care and food. They have activities and the halls and grounds are clean I would recommend Regency to some one who doesn't require alot of care and is mostly independent.

The first visit and impressions were very inviting. Most of the staff acknowledged us even though we not residents. We have visited Paramount House several times and felt this is the environment for mom

Overall we had a good experience with Emeritus at Chatsworth! The staff were all very friendly, caring, and very efficient when it came to helping out their residents! The facility itself is always clean and well kept, and the individual rooms are attractive. The medication service was very accessible, and for the most part very reliable as well. The only disappointment ended up being the food. They talked it up quite a bit, and while the presentation and menu selection were good, the quality itself could have used improvement.

My mother was diagnosed with vascular dementia last year and after having in home health care, we decided to move her to an assisted living facility to increase her activities. I spent the first 4 days and nights with her (they were very nice for letting me stay for so many days in a row). I thought everyone was very helpful and patient with my mother and knowledgeable on how to handle her moments of confusion. When I called to have something fixed in her room, they were quick to come and very friendly and helpful. The activities were good but I found out quickly that my mother didn't have the ability to concentrate as well as some of the other residents, so it was difficult for her to be involved in some of the activities. Unfortunately, we also decided that my mom was more advanced in her dementia and would be better suited in a retirement home with less residents so she could get more ongoing care. But for residents with physical limitations, this is a great place and they have great staff working to try and make the experience the best it could be. I would like to go there once I need to move!!