ONELIFE

It can be very difficult to transition from living at home to assisted living. The Staff at The Woodlake were extremely helpful and understanding. They helped make our Dad's move from independent living to assisted care. The Woodlake has a family-oriented atmosphere with a real sense of community. My father was very excited about moving in after we first toured the property. He couldn't wait to meet new friends and engage in activities! It was a great experience from start to finish. We would definitely refer friends and family to this new home! Thank you from the bottom of our hearts. We feel very comfortable leaving our Dad in their care. :)

I moved my mother in about a month ago, and although the building and staff were very nice, I was still skeptical after terrible experiences with my dad at another community. I'm so pleased to say that she loves her new home! She is participating in activities that I never thought she would go near. Thank you, [name removed]. [names removed] moved us in and were a wonderful help. Thank you, [name removed], for your patience and kindness. The Woodlake is truly a great place to live.

My loved one was previously a resident at The Woodlake and the experience was great! The facility itself was good and the people working there/staff were also very good. Based on our experience, I would recommend The Woodlake to others.

My experience with The Woodlake has been great! We chose this facility due to the cleanliness, and positive attitude towards residents and the family. The staff are very supportive and helpful with the emotional aspect of having my mother in Memory Care.

The facility is very clean and well maintained. They have 3 meals and 2 snacks per day. Plenty of activities like Bingo, word finding games etc. They even went on the facility's bus to the pumpkin patch and to see Christmas lights. All the residents are clean and well groomed. They even take the time to put my LO in matching clothes instead of just any old thing in the closet.

I was so happy with the Laurel! Everyone who worked there was involved and communicative. My Mom was always looked out for by many people on the staff. I was so grateful for her to have spent her last few months there

If we could give them a 10 we definitely would! Sonnet Hill community is amazing! They are professional and very caring. The facility is beautiful and very comfortable . We are very pleased with this community.

Very nice facility's and very friendly people. We would recommend The Woodlake to others, They have a weekly sheet of activities for the week, nightly movies also with freshly made popcorn!

My husband is currently a resident at The Laurel at Vernon Hills and this facility is WONDERFUL! The staff is very caring and competent. They are kind and attentive to resident's needs. The facility is always clean and smells clean. The meals are nutritious. The activities are engaging and always seem to engage the residents. This is a great place for your loved ones to be safe and well cared for. It is good to realize that I made the right choice for my husband of 53 years!

When placing a loved one in a memory care center emotions are high. We all want the best for someone that is an important part of our lives. We found The Woodlake to be the right fit. Our mother was experinceing the effects of dementia. She was still somewhat independent and appreciated the enviroment the facility and staff provided. She was happy there and we felt that she was in a safe and caring enviroment. She lived there for one year before passing suddenly. Her last year was surpsingly happy and productive. When we notified that staff of her passing they cried. [name removed] immediately asked if there was anything they could do to help. [name removed] arranged a comfortable and accessible room for the memorial service. [name removed] distributed flyers to residents and was a source of tremendous support for us. We highly recommend The Woodlake for any family looking for a safe & caring environment for a loved one.

My sister says she felt comfortable the minute she walked in the door and has settled in beautifully. Her room is airy and lovely, the food is plentiful and good, and the staff are caring, positive, and competent.

Everyone is so polite and friendly. Feel right at home.

We didn't see the day shift staff very much but the night shift staff was amazing! [name removed] and [name removed] were so caring and supported us through the whole experience. I work nights and they would reach out to me to let me know how my father in law was doing. Taylor was so understanding of our situation and everyone was a great team and it showed. The place was warm and welcoming and the residents looked out for each other. I would highly recommend them to anyone.

He is doing very well here. All the residents are clean and dressed. When I was touring facilities, there was one where multiple people were in pajamas in the mid afternoon. The staff greets me by name and everyone knows my husband so I feel like they see him as a person not just a nameless resident. This is especially important to me because he is non-verbal so I feel like they make the effort to engage him. The room is as spacious as he needs, nice big bathroom. They lock it during the day, probably to keep his stuff safe. Other residents have access to their rooms, but I think staff tries to keep my husband engaged in whatever activity is happening rather than isolating in his room. They took a scenic drive this morning and said he enjoyed getting out. It's a beautiful day here today.

The staff at Springs are unbelievable, non-stop always doing what needs to be done and going the extra mile 365 a year. I have been to quite a few assisted living places and as far as I'm concerned, NO ONE DOES IT BETTER THEN, THE SPRINGS OF VERNON HILLS. I appreciate all the hard work that everyone does there.

What we really like about Sonnet Hill is the size. Not too large or small. My mom doesn't have motor skills so cannot do much to participate in the community

To whom it may concern. From introducing us to Pacifica Senior Care facility to final signature, (Name Removed) worked hard and friendly to meet our needs and make us comfortable. Thank you, (Name Removed).

Fantastic Community in their care or finances. If you're struggling a little bit, they're not going to let the resident just go. So they really care about their seniors. They knew the residents on a one-on-one basis, by their first names, which I think was important. The Memory Care was beautiful. The set up was nice. It was secure and the food was delicious.

Thank you for taking care of my mother. She can be a handful! Your staff is well trained on day to day interactions for those with Alzheimer's. I am so happy that we chose this place for a home for my mom!

I checked around and went and visited many facilities. Some were definitely more upscale that we couldn't afford but once I walked into this place I felt in my bones it was the right place for him. It's not the right place for her but she wants to be with him, so be it. But for my dad, this is close to my home and the perfect place. He actually improved on his assessment since he has been there from a three to a two. Very, very happy, and [name removed] is the very best. Can't say enough about her. Everyone I have come in contact with and have only spoken to is wonderful and caring. I know [name removed] the best because I had to deal with her directly for a while. My family couldn't be happier that he is safe and thriving.