ONELIFE

My mother resided at Battle Creek for 18 months until her death. We saw Battle Creek through the days of the pandemic and residential staffing challenges that resulted from it. The personal service and attention to my mother was so consistently terrific and appreciated. Perfect service care is personal and challenging - Battle creeks staff and management were terrific throughout my mothers stay,

The Vineyard at Fountaingrove is a beautiful memory Care community located in the heart of the wine country. The staff are friendly, the food is delicious and the SPARK activities program creates a specialized life- enriching environment that affords self- expression to each individual. if you are looking for a community to call home for your self or a loved one. I highly recommend The Vineyard at Fountaingrove Memory Care in Santa Rosa.

You are the last we had a sing-along yesterday and singing the old Christmas songs that everybody knows was really neat and then doing games and bingo and and we had Thanksgiving dinner together and it was so neat to see everybody enjoying their day and enjoying the fellowship of just being together

I am a Senior placement advisor in the Salem area and have had Great Experiences on every Visit with clients. The staff is very kind and interactive with residents making it feel very comfortable and home like.

When we first moved our loved one into this community it was not what it was represented as - the management was all over the place and the nurse was negligent and our loved one is on hospice right now. However we have worked with the upper management and they have completely turned it around 180 degrees. This is absolutely the best place for our loved one right now. The care staff, the executive director and administrative team are all working together to better the quality of care given to the residents. The executive director [name removed] is a fabulous person and just fantastic to work with and extremely caring.

It was very smooth transition for my loved one.

The Springs of Vernon Hills gets 10 stars, they are wonderful. The staff members there are marvelous - they know everybody, they call the residents by their first name and just take care of everyone they are so friendly. Everything about The Springs has been absolutely wonderful. They have plenty of activities going on - they have a beautiful outdoor courtyard the residents can wander in and out from when the weather is nice. It is just a great place and there is no comparison.

After systematically and carefully researching memory care for my mother and personally visiting and re-visiting seven possible facilities, it was clear that Battle Creek was the top choice. In terms of services provided, staff responsiveness, cleanliness, accessibility to management personnel when needed, etc., all get 5 Gold Stars. My only concern has been some absence of reception staff on the weekends to open the door for visitors. While a phone number is made available for visitors to call on the weekends, and staff have been responsive, when a receptionist is on site, it does greatly facilitate visitor access with less trouble.

I was greatly informed, and impressed with both the facility and the the Director.

The staff is wonderful, they know everyone by name and they are very caring. They're there, so you don't have to go looking for them when visiting. I'm very pleased, exceptionally please with The Springs!

community seems great. everyone is happy and staff is happy. [name removed] seemed really nice and knowledgeable. happy to move in soon.

community is very attentive to residents needs!! suggested in improvements have been addressed.

my aunt loves living here. she has flourished since moving in. she loves the food and entertainment.

very happy with the building and my mom loves it. she instantly had friends and we would recommend this place to anyone.

I love it here. friendly staff and employees. its everything [name removed] said it would be and more.

We chose Pacifica Senior Living because my loved one had friends who were already here and enjoying their experience and so she felt more comfortable moving here. The communication has been great with everyone which is important especially during the times right now with covid. I would recommend this facility to other families looking.

The staff are very attentive and nice and very cordial. My wife is receiving great care and they contact me with any information when needed. They are very efficient and friendly and competent. They do a lot for the residents in terms of activities. There is just a lot of good things going on. They have activities like bingo, painting pots, jigsaw puzzle and a live musician that came in.

The establishment is super comfortable and welcoming. They are pretty responsive when a family member needs a meeting to go over any concerns. The staff all know my loved one by first name. They take time to get to know the family as well as the resident. It is never an easy choice to place your loved one but this place has done a 180 degree turn with my loved one. She has a great support system here and she is thriving.

[Name removed] gave me and my loved one an informative tour. He was personable, thorough, and welcoming. The facilities are clean, well-maintained, and aesthetically pleasing. In addition there were numerous amenities such as the gardens, theater, gym, and cuisine.

My mother [name removed] has gown stronger physically over the six month she has been at Battle Creek and is now also more alert and communicative with her family. The consistent positive attitudes of energies demonstrated by the BC staff, from the front door to the neighborhood event-live staff-have all contributed to her (and our) positive experiences at Battle Creek.